Vodafone UK - Ayr レビュー 

245
TrustScore 5段階評価の5

4.8

182 High Street, KA7 1RQ Ayr, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she w... もっと見る

企業が回答しました

5つ星のうち5の評価

Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... もっと見る

企業が回答しました

5つ星のうち5の評価

Andrew was extremely helpful and patient. He managed to save us money and talked us through all the various options. I would definitely recommend Vodafone Ayr and will continue to be a customer there.... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Ayr について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 182 High Street, KA7 1RQ, Ayr, 英国

4.8

優良

TrustScore 5段階評価の5

245件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(245)

過去12か月のレビュー数: 40,794

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Stevie was 1st class amazing service…

Stevie was 1st class amazing service thanks so much

2026年7月9日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had issue with iPhone

Had issue with iPhone , Heather & Charlie were very good and resolved my problem thanks

2026年7月6日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Sandra,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Our adviser Simon was fabulous

Our adviser Simon was fabulous! Thank you so much

2026年7月4日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Kellas,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Yvette was fantastic at sorting out a…

Yvette was fantastic at sorting out a new phone & the best deal for me, made it really easy & simple for me, even when I had to come back in to hand my old phone in & had an issue with my phone, she was on the ball & fixed it straight away for me. 100% would recommend.

2026年6月26日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Andrew was extremely helpful and…

Andrew was extremely helpful and patient. He managed to save us money and talked us through all the various options. I would definitely recommend Vodafone Ayr and will continue to be a customer there.

2026年6月13日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Shielah,

Thanks for the lovely review and fantastic support for Andrew. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Yvette very very helpful and pleasantl

2026年6月9日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Jesse,

Thanks for the lovely review and fantastic support for Yvette.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Andrew

Exellent service from Andrew in Ayr. Was able to get me a better deal and save me some money. Thank you very much

2026年6月7日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Jeanette,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Andrew

Excellent services. Came and got a new phone and saw Amdrew, the manager, who listened and helped set myself up with a new phone and keep my bills the same. Thank you very much.

2026年6月7日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Sammy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Andrew found a better deal than what I…

Andrew found a better deal than what I was on when I enquired about home broadband. A previous person said I was on the best plan, but Andrew found one better! Very helpful, no waiting!

2026年6月6日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

What made my experience great is the…

What made my experience great is the customer service, i was served by Yvette,she was so from and helpful and rosie too, may God bless them for their kindness and patience, id totally recommend them :)

2026年5月28日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

They made it so difficult for me to…

They made it so difficult for me to cancel had forgot my security questions and they just kept saying sorry cant help you. now I have a bill of £198 my contract was finished

2026年2月5日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hi Lorraine,

I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.

If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2
Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic understanding of my needs…

Fantastic understanding of my needs straight away and personable manner

2026年5月13日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Carol,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Andrew the manager was a great help

Came to the Ayr store as my phone was broken. Spoke to Andrew the manager who sorted me out with a new phone and transferred my content over.

Thank you very much!

2026年5月13日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Donna,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

5つ星のうち5の評価

Excellent service provided by Rosie.

Excellent service provided by Rosie.
Great advice given.

2026年5月7日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Iain,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Excellent service, thanks for the help to update my phone today with a great deal

2026年5月5日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Vodafone Ayr - Simple Simon

Simon in the Vodafone Ayr branch took advantage of my 79 year old aunt - she visited the store to sort an issue with her Vodafone SIM Only contact, and he ended up getting her to sign up for full home phone & broadband; she had no clue what was happening - she's a vulnerable customer and it would have been 100% clear to Simon that she didn't understand what he was selling her.
Vodafone are an absolute disgrace for employing little vermin like Simon.

12/05/2026 Update: It turned out the response from Vodafone below was a token gesture; their social media team are as toothless as the rest of the organisation; I reached out to them via Instagram chat (as they suggested) and they basically told me there's nothing they can do & that I'd need to get my (vulnerable) Aunt to call their Customer Support team. This further demonstrates how truly horrendous Vodafone are at dealing with vulnerable customers.

2026年5月1日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey,

I understand your aunt was sold contract even though she didn't need it, I appreciate how frustrating this can be.

Please reach back out to the Broadband teams by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Broadband Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Yvette was most helpful

Yvette was helpful transferring and setting up my new device. Thank you.

2026年5月2日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Tea

5つ星のうち5の評価

Had a present experience with Yvette at…

Had a present experience with Yvette at the Vodafone ayr branch

2026年5月2日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Simon was amazing with helping me today…

Simon was amazing with helping me today , left feeling amazing with a new phone a happy girl , he deserved a raise !!

2026年5月1日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Katie,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant

Brilliant, very helpful, letting me know about deals which is very usefull

2026年5月1日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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