Vodafone UK - Ayr レビュー 

255
TrustScore 5段階評価の5

4.8

182 High Street, KA7 1RQ Ayr, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... もっと見る

企業が回答しました

5つ星のうち5の評価

Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.

企業が回答しました

5つ星のうち5の評価

Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Ayr について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 182 High Street, KA7 1RQ, Ayr, 英国

4.8

優良

TrustScore 5段階評価の5

255件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(255)

過去12か月のレビュー数: 42,546

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Andrew was very helpful in finding my…

Andrew was very helpful in finding my new phone and setting it up

Would definitely use again

2026年2月5日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Cameron,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fab service from Andrew

2026年2月5日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Carol, ​

Thanks for the lovely review and fantastic support for Andrew. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

was in the ayr store today as my sim…

was in the ayr store today as my sim wasn’t working after getting a new phone. all staff are great, charlie’s customer service was fantastic since the second i entered the store. couldn’t have asked for better.

2026年2月3日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hi Josh,

Thank you so much for your wonderful review and the amazing support you’ve shown for charlie—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

POOR SERVICE VODAFONE

I have been trying to get a refund from Vodafone since mid December.
I purchased two sims online and collected them from the Ayr store.
We were going to FUERTEVENTURA the following day. So I asked about roaming. The manager told me that Europe was within my contract.
I stopped several days later, when I noticed I was being charged. Only using local cafes, shopping centres, hotel, etc.
Whilst there I purchased a Gygacube. I was told that it would solve my poor signal problem, in Newton Stewart area. Thing is, it works the same way as a phone, through a sim. So was just as useless.
So to sum up. Not happy being sold a modem at £15, just as useless as my original EE sim phones. Not happy being told my refund is low, because I was roaming for three days, totally unaware.

I don't use Facebook. Not my cup of tea.

2026年1月26日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Joe,

Thank you for taking the time to share your experience, and I’m genuinely sorry to hear about the issues you've faced. This is certainly not the level of service we aim to provide.

It’s disappointing to hear about the confusion around roaming charges and the advice you were given before your trip. We understand how frustrating it must be to receive unexpected fees while travelling, especially when you were assured your usage would be included in your plan. You should always be given clear and accurate information so you can make the best decisions for your needs.

Regarding your refund request, we appreciate how long you’ve been waiting and understand your frustration. We’d really like to take another look into this and help get things resolved as quickly as possible, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Rosie has spent a long time helping me…

Rosie has spent a long time helping me with my contract and setting up my new phone. Great service

2026年1月15日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Keith,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great help from walking in to leaving…

Great help from walking in to leaving the store

2026年1月9日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Ross,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Was easy no hassle guy was very helpful.

2026年1月6日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Dylan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Andrew was great sorted us out very…

Andrew was great sorted us out very promptly great customer service skills also gave us a great deal on our broadband too. Thanks very much!!

2026年1月5日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Chelsea,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Andrew was a great help!

Came to store looking for help with my transfer. Spoke to Andrew when helped a great deal and he even took the steps to move my accounts together too! Thank you again!x

2026年1月5日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Anne,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service from Andrew.Very helpful with lots of different options to suit me.Friendly and approachable too.

2026年1月4日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dealt with charlie in store

I upgraded my sim and got my details moved from one phone to another device charlie was great

2026年1月4日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Valerie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nathan was amazing and baby Adam…

Nathan was amazing and baby Adam approves friendly staff member a credit to your company.

2026年1月3日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I had a lovely lady helping today.

I had a lovely lady helping today. Very helpful and easy to talk to.

2026年1月3日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Paula,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Angela gave excellent options

Taking a trip to new Zealand and came to the ayr store and spoke to Angela who explained my options. Thanks to her excellent serviceni chose to upgrade to get a new Samsung and be able to use my phone abroad at no extra cost. Thank you very much!

2026年1月3日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Anthony,

Thanks for the lovely review and fantastic support for Angela.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into Ayr store to check status of…

Went into Ayr store to check status of number port . Spoke to Andy, confirmed number port will go through on Monday 😍,. Ended up getting home broadband and a better deal too with money off the broadband as I now have a mobile account with Vodafone. Happy Days. Lovely guy and very knowledgeable too..

2026年1月3日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Angela,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good customer experience from Andy in…

Good customer experience from Andy in Ayr branch.

2026年1月2日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Lynne,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Everything and more done and explained…

Everything and more done and explained by Charlie very happy with the service provided

2025年12月21日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Emily,

Thanks for the lovely review and fantastic support for, Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

SIM only renewal from Rosie

Rosie listened to what I wanted as it was a renewal for a family member. She's bright, and happy and confident. Thanks again

2025年12月13日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Andy,

Thanks for the lovely review and fantastic support for Rosie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Andrew provided Great service polite…

Andrew provided Great service polite and helpful

2025年12月12日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Adam,

Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Simon helped with my bill

Simon helped with my bill, great service

2025年12月3日
自発的なレビュー
Vodafone UK - Ayr ロゴ

Vodafone UK - Ayr からの回答

Hey Rosie,

Thanks for the lovely review and fantastic support for Simon.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報