Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... もっと見る
企業が回答しました
182 High Street, KA7 1RQ Ayr, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Heather, the retail customer adviser who helped me, was kind, efficient, and very willing to make sure that everyone in the store, not just myself, was up to date on what they needed. All good traits... もっと見る
企業が回答しました
Yvette was very helpful and explained everything in detail which made my upgrade easy. A very pleasant experience. Yvette has a friendly manner and is an asset to your organisation.
企業が回答しました
Ok let’s get over bad experience with EE awful by the way 5days no WiFi got wrid. Step up Simon Vodafone shop in Ayr town centre. Welcome experience sat us down assured us everything would go smoothl... もっと見る
企業が回答しました
Excellent support and service from the extremely knowledgable and lovely Yvette. The full team are highly experienced and put me at my ease which was really appreciated. What could have been a stress... もっと見る
企業が回答しました
当該企業による記述
182 High Street, KA7 1RQ, Ayr, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Andrew was very helpful in finding my new phone and setting it up
Would definitely use again

Vodafone UK - Ayr からの回答
was in the ayr store today as my sim wasn’t working after getting a new phone. all staff are great, charlie’s customer service was fantastic since the second i entered the store. couldn’t have asked for better.

Vodafone UK - Ayr からの回答
I have been trying to get a refund from Vodafone since mid December.
I purchased two sims online and collected them from the Ayr store.
We were going to FUERTEVENTURA the following day. So I asked about roaming. The manager told me that Europe was within my contract.
I stopped several days later, when I noticed I was being charged. Only using local cafes, shopping centres, hotel, etc.
Whilst there I purchased a Gygacube. I was told that it would solve my poor signal problem, in Newton Stewart area. Thing is, it works the same way as a phone, through a sim. So was just as useless.
So to sum up. Not happy being sold a modem at £15, just as useless as my original EE sim phones. Not happy being told my refund is low, because I was roaming for three days, totally unaware.
I don't use Facebook. Not my cup of tea.

Vodafone UK - Ayr からの回答
Rosie has spent a long time helping me with my contract and setting up my new phone. Great service

Vodafone UK - Ayr からの回答
Great help from walking in to leaving the store

Vodafone UK - Ayr からの回答
Andrew was great sorted us out very promptly great customer service skills also gave us a great deal on our broadband too. Thanks very much!!

Vodafone UK - Ayr からの回答
Came to store looking for help with my transfer. Spoke to Andrew when helped a great deal and he even took the steps to move my accounts together too! Thank you again!x

Vodafone UK - Ayr からの回答
Excellent customer service from Andrew.Very helpful with lots of different options to suit me.Friendly and approachable too.

Vodafone UK - Ayr からの回答
I upgraded my sim and got my details moved from one phone to another device charlie was great

Vodafone UK - Ayr からの回答
Nathan was amazing and baby Adam approves friendly staff member a credit to your company.

Vodafone UK - Ayr からの回答
I had a lovely lady helping today. Very helpful and easy to talk to.

Vodafone UK - Ayr からの回答
Taking a trip to new Zealand and came to the ayr store and spoke to Angela who explained my options. Thanks to her excellent serviceni chose to upgrade to get a new Samsung and be able to use my phone abroad at no extra cost. Thank you very much!

Vodafone UK - Ayr からの回答
Went into Ayr store to check status of number port . Spoke to Andy, confirmed number port will go through on Monday 😍,. Ended up getting home broadband and a better deal too with money off the broadband as I now have a mobile account with Vodafone. Happy Days. Lovely guy and very knowledgeable too..

Vodafone UK - Ayr からの回答
Good customer experience from Andy in Ayr branch.

Vodafone UK - Ayr からの回答
Everything and more done and explained by Charlie very happy with the service provided

Vodafone UK - Ayr からの回答
Rosie listened to what I wanted as it was a renewal for a family member. She's bright, and happy and confident. Thanks again

Vodafone UK - Ayr からの回答
Andrew provided Great service polite and helpful

Vodafone UK - Ayr からの回答

Vodafone UK - Ayr からの回答
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