I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... もっと見る
企業が回答しました
所在地
所在地を変更Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
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Today be the 26th of May I contacted Vodafone‘s customer service services unfortunately for a PAC CODE and I spoke to a very nice customer services young lady called Jasmine she was very helpful asked... もっと見る
企業が回答しました
Lily! She was lovely: friendly, knowledgeable, easy, clear and heard what I was saying and hat I didn’t know I needed. And as always, Vodafone always offers its current, loyal customers opportunities... もっと見る
企業が回答しました
Faultless from start to finish, the women who served me was so friendly, informative and welcoming. She clearly knew what she was doing and answered all questions asked and was made to feel comfortabl... もっと見る
企業が回答しました
企業情報
Vodafone UK - Barnstaple について
当該企業による記述
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Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, 英国
4.9
優良
228件のレビュー
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NOT good!
All good stuff. Cleared up all queries I had, seemlessly transferred 3 phone accounts from another supplier and upgraded my network hardware for full coverage.
UPDATE: I only found out 'afterwards' that I'd been put on to their 'web protection' at £6.00 p/m (x3 sims). The info was in the paragraph right at the bottom so customers would hopefully skip over it..disgusting!!!!!
One minute it's all good, then it isn't!
Same S**t, another day.
2026年5月30日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was brilliant
Jack was brilliant, professional and helped me with what I needed, thank you
2026年5月29日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Perfect customer services
Today be the 26th of May I contacted Vodafone‘s customer service services unfortunately for a PAC CODE and I spoke to a very nice customer services young lady called Jasmine she was very helpful asked me through security questions and that was it. Thank you Vodafone for making it so simple and have a lovely customer advisor called Jasmine.
2026年5月26日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack was very friendly and knolagable
Jack was very friendly and knolagable, and efficient, very pleased with my experience today
2026年5月21日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Suzy,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to get it fixed. She was so calm and friendly and got it all sorted....I do not look forward to changing phones but am so pleased I did
2026年5月14日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack was absolutely great had to update…
Jack was absolutely great had to update broadband. Then had to deal with address and name change very patient with me
2026年5月18日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fab service again today from Jack
Fab service again today from Jack. Couldn’t have been more helpful helped me to get a new phone but also upgraded another sim so I pay less and get more :)
2026年5月16日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Barnstaple からの回答
Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Cameron Barnstaple store was amazing
Cameron Barnstaple store was amazing. Went above and beyond!
2026年5月12日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Jenny,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Jack was very helpful and gave great…
Jack was very helpful and gave great service , very pleased and he sorted out our problems with ease
2026年5月11日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Jean,
Thanks for the lovely review and the fantastic support you’ve shown for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was efficient and extremely…
Jack was efficient and extremely helpful today. Would recommend.
2026年5月9日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Heather
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack was brilliant today
Jack was brilliant today. Helped me to get a new phone and checked to see if he could reduce the price of my other numbers on my contract.
2026年5月8日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Katie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lily was very helpful
2026年5月6日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Phone upgrade
Upgraded 2 family phones and Cameron gave great service, took the time to find the best possible deals and explain all the options available
2026年5月1日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Frank,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Jacks service was amazing really…
Jacks service was amazing really helpful young lad
2026年4月29日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Terry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Absolutely lovely & kind support.
Absolutely lovely & kind support.. everything I needed was done in a few minutes with a nice chat in between
Amazing support thank you Lily
2026年4月29日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Nu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Jack was very friendly and a good…
Jack was very friendly and a good listener and very effective and a great chat :)
2026年4月26日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Tabitha,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Barnstaple からの回答
Hey Shannon,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack great service and superfrindly and…
Jack great service and superfrindly and great smile on his face, 10/10 would recommend Vodafone Barnstaple
2026年4月24日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack gave excellent service today in…
Jack gave excellent service today in store today , would recommend
2026年4月23日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Ian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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