I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... もっと見る
企業が回答しました
所在地
所在地を変更Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and bey... もっと見る
企業が回答しました
Lily was able to renew all four devices at cost effective rates, lower than the old ones, excellent. Fantastic customer service with a very friendly atmosphere. Thank you. See you again in 2 years 👍
企業が回答しました
Faultless from start to finish, the women who served me was so friendly, informative and welcoming. She clearly knew what she was doing and answered all questions asked and was made to feel comfortabl... もっと見る
企業が回答しました
企業情報
Vodafone UK - Barnstaple について
当該企業による記述
連絡先
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, 英国
4.9
優良
252件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Came into Barnstaple today to upgrade…
Came into Barnstaple today to upgrade phone, and had a very good experience with a lady called Lily, can’t fault anything, was very quick and easy and Lily was very helpful. Thankyou 💖
2026年8月10日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Kerry,
Thanks for the lovely review and fantastic support for Lily.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was amazing today helped us…
Cameron was amazing today helped us with each process of getting a new phone!
2026年7月25日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Barnstaple からの回答
Hey Rosemary,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Lee very helpful and knowledgeable.
Lee very helpful and knowledgeable.
All difficulties dealt with.
Downside was it took a lot of Lee’s time
2026年7月14日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey David,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Upgrade
Lily was amazing at helping me with upgrading my broadband and sim. Thank you.
2026年7月14日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Veronica,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lily.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into Vodafone Barnstaple with…
I went into Vodafone Barnstaple with several issues on my phone and with my account. I had zero expectation of getting them sorted but a nice man called Lee sorted me out with a successful outcome to all the issues. Excellent customer service.
2026年7月14日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jack gave excellent service and saved…
Jack gave excellent service and saved my life
2026年7月11日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Joyce,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Barnstaple からの回答
Hey Roger,
Thanks for the lovely review and fantastic support for Jack.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Barnstaple からの回答
Hey Mr Chadwick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been coming in here for years…
I have been coming in here for years and they’re always very smiley and helpful, lily today was really helpful and made the whole upgrade process simple and painless. We also had some fun
2026年7月6日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Nikki,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Callum who sorted new phones for us was…
Callum who sorted new phones for us was very helpful, polite, knowledgeable, patient & understood we were slightly older customer's and not as clued up 🙂
2026年6月27日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Barnstaple からの回答
Hey Ben,
Thanks for the lovely review and fantastic support for Cameron .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Fantastic experience
Fantastic experience, Lilly was very informative and friendly, talked me through different options and helped me find the best one for me.
I was also informed about Vodafone broadband which I’m seriously considering.
Lily is an Asset to Vodafone.
2026年6月27日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Rebecca,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Cameron and Lilly for a…
Thank you to Cameron and Lilly for a fantastic service today in Barnstaple store. Great friendly and helpful team.
2026年6月28日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Clare,
Thanks for the lovely review and fantastic support for Cameron and Lilly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron and Lilly were exceptionally…
Cameron and Lilly were exceptionally helpful & very knowledgeable, thank you
2026年6月28日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Neil,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cameron was friendly and efficient
Cameron was friendly and efficient, answered all my questions
2026年6月27日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Stephanie,
Thanks for the lovely review and fantastic support for Cameron.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jack was very pleasant polite and…
Jack was very pleasant polite and helpful in sorting out a new phone. Great service thank you
2026年6月20日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Jane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great store, helpful staff
I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and beyond. Lee specifically deserves a mention. He’s been so helpful and kind to me whatever my request has been.
2026年6月18日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Jess,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fast
Fast, friendly staff all too happy to help.
Got what I wanted plus help cancelling my other contract.
2026年6月17日
自発的なレビュー
Vodafone UK - Barnstaple からの回答
Hey Jon,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Barnstaple からの回答
Hey Keri,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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