Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... もっと見る
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Unit 23 , Green Lane Shopping Centre, EX31 1UH Barnstaple, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Had a great experience with Vodafone thanks to the lovely Lily who helped me with my phone upgrade today. She was so friendly, personable and incredibly helpful, taking care of everything and making t... もっと見る
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Was in the Vodafone Barnstaple store today with my daughter and the service received from Lily was absolutely fantastic! She was extremely helpful and friendly. Thanks so much Lily. 😊
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The member of staff was extremely helpful and dealt with all my questions very patiently and clearly. I have been very pleased with the service previously as I have been today.
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I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to g... もっと見る
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当該企業による記述
Unit 23 , Green Lane Shopping Centre, EX31 1UH, Barnstaple, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Cameron and Lilly were exceptionally helpful & very knowledgeable, thank you

Vodafone UK - Barnstaple からの回答
Cameron was friendly and efficient, answered all my questions

Vodafone UK - Barnstaple からの回答
Jack was very pleasant polite and helpful in sorting out a new phone. Great service thank you

Vodafone UK - Barnstaple からの回答
I have been dealing with this store for years and they never disappoint! Whenever I have a problem, need advice or an upgrade they are nothing but friendly, inviting and helpful. They go above and beyond. Lee specifically deserves a mention. He’s been so helpful and kind to me whatever my request has been.

Vodafone UK - Barnstaple からの回答
Fast, friendly staff all too happy to help.
Got what I wanted plus help cancelling my other contract.

Vodafone UK - Barnstaple からの回答

Vodafone UK - Barnstaple からの回答
Came in today with troubles with my sim card cameron was amazing and fixed my troubles

Vodafone UK - Barnstaple からの回答
Lily was able to renew all four devices at cost effective rates, lower than the old ones, excellent. Fantastic customer service with a very friendly atmosphere. Thank you. See you again in 2 years 👍

Vodafone UK - Barnstaple からの回答
Cameron was exceptional he was able to resolve my issues and when I enquired about broad band he discussed the options and was up front honest and would recommend his service to anyone

Vodafone UK - Barnstaple からの回答
All good stuff. Cleared up all queries I had, seemlessly transferred 3 phone accounts from another supplier and upgraded my network hardware for full coverage.
UPDATE: I only found out 'afterwards' that I'd been put on to their 'web protection' at £6.00 p/m (x3 sims). The info was in the paragraph right at the bottom so customers would hopefully skip over it..disgusting!!!!!
One minute it's all good, then it isn't!
Same S**t, another day.

Vodafone UK - Barnstaple からの回答
Jack was brilliant, professional and helped me with what I needed, thank you

Vodafone UK - Barnstaple からの回答
Today be the 26th of May I contacted Vodafone‘s customer service services unfortunately for a PAC CODE and I spoke to a very nice customer services young lady called Jasmine she was very helpful asked me through security questions and that was it. Thank you Vodafone for making it so simple and have a lovely customer advisor called Jasmine.

Vodafone UK - Barnstaple からの回答
Jack was very friendly and knolagable, and efficient, very pleased with my experience today

Vodafone UK - Barnstaple からの回答
I had such amazing customer service on 2 consecutive days to solve my phone issues from Lily. She listened to what I needed, found me an excellent package and escalated my ongoing account problem to get it fixed. She was so calm and friendly and got it all sorted....I do not look forward to changing phones but am so pleased I did

Vodafone UK - Barnstaple からの回答
Jack was absolutely great had to update broadband. Then had to deal with address and name change very patient with me

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Fab service again today from Jack. Couldn’t have been more helpful helped me to get a new phone but also upgraded another sim so I pay less and get more :)

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Vodafone UK - Barnstaple からの回答
Cameron Barnstaple store was amazing. Went above and beyond!

Vodafone UK - Barnstaple からの回答
Jack was very helpful and gave great service , very pleased and he sorted out our problems with ease

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