Vodafone UK - Basingstoke レビュー 

284
TrustScore 5段階評価の5

5.0

1 Commercial Road, RG21 7LJ Bournemouth, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... もっと見る

企業が回答しました

5つ星のうち5の評価

My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Basingstoke について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 1 Commercial Road, RG21 7LJ, Bournemouth, 英国

5.0

優良

TrustScore 5段階評価の5

284件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(284)

過去12か月のレビュー数: 41,513

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

James helped me in store today

I was helped by James today in basingstoke store, he was helpful and I was able to do what i needed to do extremely quick

2024年11月18日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Ashley. Thank you for your review for James. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

James was very helpful sorting out my…

James was very helpful sorting out my sim contracts and even managed to get them cheaper … great service .. thankyou

2024年11月16日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Nichola,

Thank you for taking the time to leave us a 5 star review! We're glad James has provided you with a better and cheaper deal to fit your needs..

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Lauren from the Basingstoke store

Lauren from the Basingstoke store, absolutely fantastic advice, brilliant service.
Thanks Lauren.

2024年11月14日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Kelly. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I was helped by Ashley today

I was helped by Ashley today,
At Last I had someone to help me in person. I did try with the chat and phone but I got nowhere.

2024年11月12日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Diana,

Thanks for your review for Ashley. We appreciate your support and we're sorry you weren't helped via our other channels. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Wasn't sure on what phone as old

Wasn't sure on what phone as old , James took hid time to help me and explain in great detail as well so would recommend him highly

2024年11月12日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Simon,

We’re glad to hear you found the best option for you when visiting James in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

New broadband account

I came in today to set up a new broadband account because I wanted to speak to someone face to face. Luke set everything up for me and was extremely helpful and friendly. Thank you

2024年11月7日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Diane,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service in store.

2024年11月5日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Joan,

Thank you for taking the time to leave us a 5 star review and the feedback about the store.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Peter has been very helpful setting up…

Peter has been very helpful setting up a new SIM and Home Broadband

2024年10月23日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Yubraj,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jacob made life super easy and got me a…

Jacob made life super easy and got me a great deal thank you :)

2024年10月18日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Graham,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Lauren has been brilliant

Lauren has been brilliant, answered all my questions and completed everything I asked.

2024年10月9日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Richard, thanks for you awesome feedback for Lauren.
All the best, The Vodafone Social Media team

5つ星のうち5の評価

James was professional

James was professional, knowledgable, courteous and focused on my needs and recommended and adjustment to my plan. James delivered an answer to my request and implemented it in a timely fashion.

2024年10月8日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

This is great to see. I'm glad James took their time to find you the best available deal.
Thanks, The Vodafone Social Media team

5つ星のうち5の評価

Great Phone & WiFi Bundle

Very thorough interview to make sure the packages were suitable for my requirements. I now have a mobile and home broadband package that is £10/month cheaper than my previous supplier.

2024年10月8日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi there,

Thanks for sharing your fabulous feedback, we love to this! If you need any help in the future, please message us on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Had james serve me was very helpful and…

Had james serve me was very helpful and quick.

2024年10月7日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Thanks for your 5 star review, Jake! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team

5つ星のうち5の評価

James has been very helpful to my…

James has been very helpful to my queries. Very professional and nice setting up my new sim card

2024年10月7日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Danik,

Thanks for your review and your kind words for James! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

James was not only able to fulfill my…

James was not only able to fulfill my requirements he was extremely friendly & helpful.

2024年10月7日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Lou,

It's great to hear your feedback for James, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

James has been very helpful

James has been very helpful, with patience guided me through the various options available to me. Knowledgeable, professional and efficient. Thank you!

2024年10月7日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Carmen,

Thank you for your review and great feedback for James.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

Came into the store today to upgrade my phone, had no idea what to get but I needed a good deal. Lauren helped me through each step and found me the best deal, im now paying a better price for a better phone and broadband. Very helpful and friendly lady, she is a credit to your team

2024年10月2日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Samantha,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the new deals Lauren was able to give you.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Excellent service!

2024年9月28日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Just spoke to Jacob at Vodafone in…

Just spoke to Jacob at Vodafone in Basingstoke, got a great service highly recommended.

2024年9月14日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Neil,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

James has been very helpful and…

James has been very helpful and friendly, he was understanding and went out of his way to help. Very professional.

2024年9月13日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Julie,

We appreciate your feedback and kind words about James. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報