Vodafone UK - Basingstoke レビュー 

297
•
TrustScore 5段階評価の5

5.0

1 Commercial Road, RG21 7LJ Bournemouth, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer

企業が回答しました

5つ星のうち5の評価

Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x

企業が回答しました

5つ星のうち5の評価

Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.

企業が回答しました

5つ星のうち5の評価

My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. ・
  3. インターネット プロバイダー
  4. テレコミュニケーション サービス プロバイダー
  5. 携帯電話販売店
  6. 電話・インターネット サービス

Vodafone UK - Basingstoke について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 1 Commercial Road, RG21 7LJ, Bournemouth, 英国

5.0

優良

TrustScore 5段階評価の5

297件のレビュー

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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(297)

過去12か月のレビュー数: 42,962件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent service

Excellent service

2025年4月5日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Louisa,

This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Peter very helpful

2025年3月24日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Maureen,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Contract Renewal

We went in to our local Basingstoke store to renew our contract. We were seen by Peter, who was absolutely amazing. He was extremely helpful and knowledgeable.

2025年2月16日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Susan,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

There was a fantastic service providing by Luke. He was very helpful and nice.

2025年3月8日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

James was really helpful

James was really helpful. Knew his stuff - no waffling and got the job done. Very happy!!

2025年3月8日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Paul,

Thank you for your review for James. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

I have had amazing customer service…

I have had amazing customer service from Peter today. Was so helpful. He was very friendly.

2025年2月25日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi P,

It's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Excellent service by Peter,

Excellent service by Peter,
Explained everything clearly and made it all easy to understand

2025年2月20日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Mrs Gallagher,

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

James has been extremely helpful and…

James has been extremely helpful and has really good knowledge. The customer service experience we have received off James today has been amazing and he is a real asset to the company.

2025年2月16日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Michelle, thanks for lewtting us know about the aesome service you received from James recently.
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Amazing deals great service

Went into the basingstoke store today. Looking to change provider over to Vodafone. Spoke with Jacob who has gone above and beyond to help me. Not only has he found me a great deal on a sim only he has also found me a better deal on my Internet. Jacob has been very polite, friendly, helpful he has found me some great deals. I would highly recommend

2025年2月15日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ashley was amazing and sorted my…

Ashley was amazing and sorted my Internet and data issue. Very friendly and helpful. James was great as well

2025年2月14日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

We appreciate your positive feedback for Ashley and James. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great service and friendly with Jacob

2025年2月14日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Thanks for the great feedback, Kim, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great service service very knowledgable…

Great service very knowledgable answered all our questions very clear with answers

2025年2月8日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Dean. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Super service

James was clear, concise and very professional explaining all the answers to our numerous questions to us. Bravo and a big pat on the back for super customer service. Thank you.

2025年2月8日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Louise. Thank you for your review for James. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

2025年2月8日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sim Only

Went into Basingstoke store for Sim Only upgrade with Jacob. Walked away happy with a decent deal.

2025年2月7日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Philip,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Jacob was very kind and helpful with my…

Jacob was very kind and helpful with my Husband and I.

2025年2月5日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hello, Janet,

It's great to hear about the positive experience which you received in store from Jacob, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Our experience in Vodafone Basingstoke…

Our experience in Vodafone Basingstoke today was pleasant. All staff we encountered were helpful. James dealt with our enquiry. He was helpful, knowledgeable and friendly. James was able to confidently answer any questions we had and ensured we were happy with the product.
Thank you for your help today!

2025年1月30日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Natalie,

Thank you for your review, and for sharing the experience you had in store. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I found James most helpful

I found James most helpful. Explained exacting what I was offered.
Very pleasant individual and great customer service skls.

2025年1月20日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hello, Ann,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful member of staff called…

Very helpful member of staff called James. Very knowledgeable and experienced about what contract would work best for me.

2025年1月11日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Vodafone Service Review

James was very helpful and easy to deal with providing us with the best deal available for our Vodafone contract. The experience was quick and easy completed within about 10 minutes. James was extremely polite throughout the time!

2025年1月11日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

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