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Vodafone UK - Basingstoke レビュー 

297
•
TrustScore 5段階評価の5

5.0

移動体通信事業者
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所在地

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1 Commercial Road, RG21 7LJ Bournemouth, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer

企業が回答しました

5つ星のうち5の評価

Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x

企業が回答しました

5つ星のうち5の評価

Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.

企業が回答しました

5つ星のうち5の評価

My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. インターネット プロバイダー
  3. テレコミュニケーション サービス プロバイダー
  4. 携帯電話販売店
  5. 電話・インターネット サービス

Vodafone UK - Basingstoke について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 1 Commercial Road, RG21 7LJ, Bournemouth, 英国

5.0

優良

TrustScore 5段階評価の5

297件のレビュー

5つ星
4つ星
3つ星
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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(297)

過去12か月のレビュー数: 42,851件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Dara helped me consolidate all of the…

Dara helped me consolidate all of the family’s plans. He knew his stuff, made solid recommendations and got us through the admin with minimum fuss. Thank you Dara.

2026年3月7日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing customer service

Amazing customer service, quick and very patient. Thank you, Dara. Amazing job

2026年3月7日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Florin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jane was very helpful

Jane did my upgrade, she was very helpful and I am satisfied

2026年3月6日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Ian,

Thanks for the lovely review and fantastic support for Jane.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We found Peter very helpful

We found Peter very helpful. Which is much appreciated by us as members of the older generation. We could do with more of this type of help with other companies.

2026年3月5日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Sandra,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lauren was my consultant who was very…

Lauren was my consultant who was very helpful and experienced and explained everything to me. She is a credit to the Vodapone store in Basingstoke

2026年3月5日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Sue,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mark was brilliant at Basingstoke and…

Mark was brilliant at Basingstoke and fixed my account after having terrible issues with the customer service team

2026年3月4日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Savannah, ​

Thanks for the lovely review and fantastic support for Mark. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

So much better dealing face to face

So much better dealing face to face, Luke was very pleasant. Good deals and simple explanation! Good value for money.

2026年3月2日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Andrea,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Was helpful in getting me a new phone…

Was helpful in getting me a new phone and a good deal

2026年2月23日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Glyn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Data was so good in helping me with my…

Dara was so good in helping me with my new phone set up. Highly recommend seeing him for any advice. Thankyou Dara

2026年2月17日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Ady,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

First Class Service

Greeted by, I believe the manager, with a positive welcome. Explained what the visit to the store was for and he showed both my husband and I to the assistant named Dara.
Dara was a very cheerful, positive, polite and knowledgeable young man. He listened to what was required and found a phone and updated a contract for my husband.
He took the time to explain things in detail and answered any questions we asked with confidence.
Very happy with the service in the Basingstoke Vodafone Store today.
Thank you Dara

2026年2月21日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Harkie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dara.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful Peter thank you

2026年2月9日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Peter,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

James and Ashley were very helpful…

James and Ashley were very helpful today really appreciate their help!!

2026年2月8日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Helen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I came to store looking for a new phone…

I came to store looking for a new phone and a sim, I ended up getting a phone and a sim for what I was just spending on my sim before! Very happy, thanks Jane!

2026年2月7日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Called into our local Vodafone shop in…

Called into our local Vodafone shop in Basingstoke to see about an Upgrade to my phone. James saw us. Excellent Customer Service gave me clear answers to my questions.
Upgrade DONE.
Thank you James.

2026年2月7日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Roger,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lauren was very knowledgeable and…

Lauren was very knowledgeable and helped me upgrade which I would not have been capable of on my own

2026年2月6日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Anthony,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Mark and his team was super helpful and…

Mark and his team was super helpful and friendly, highly recommend to anyone

2026年2月6日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Marcus,

Thanks for the lovely review and fantastic support for Mark.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great staff

Great staff. Luke was really friendly and so helpful. He and Graham found every way possible to tick what it was I needed at the lowest possible price.

2026年2月2日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

New phones

Welcoming from walking into the store.thank you to Peter for your help getting the right plan and phones for us

2026年1月12日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Paula,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Luke is amazing!!!

Luke is amazing!!!! Definitely kept mẹ as a customer

2026年1月8日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Chan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into store and was seen by Lauren…

Went into store and was seen by Lauren she was very helpful to me and my wife and got everything we needed sorted she is amazing at her job and a great help

2026年1月3日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Joe,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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