Popped into the vodafone store in basingstoke today and was greeted by the lovely lauren. Very helpful with my query and leaving with a new phone and as a happy customer
企業が回答しました
所在地
所在地を変更1 Commercial Road, RG21 7LJ Bournemouth, GB
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Amazing service received from Elle today! Resolved my issue with care and attention, would highly recommend seeing her for any issues. Thanks x
企業が回答しました
Went into vodafone basingstoke, was seen super quick by a very polite and helpful young man named Dara, got the job done extremely fast. I have come away very happy.
企業が回答しました
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and no... もっと見る
企業が回答しました
企業情報
Vodafone UK - Basingstoke について
当該企業による記述
連絡先
1 Commercial Road, RG21 7LJ, Bournemouth, 英国
5.0
優良
297件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - Basingstoke からの回答
Hey Roy,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Happy with my upgrade I did with Jane
Happy with my upgrade I did with Jane, got the S26 and for a good price
2026年6月1日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Benjamin,
Thanks for the lovely review and fantastic support for Jane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Luke was such a lovely chappy
Luke was such a lovely chappy, got me all sorted and updated
2026年5月10日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Cynthia,
Thanks for the lovely review and fantastic support for Luke.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lauren was incredible
Lauren was incredible! So helpful and easy to chat to- she made me feel so comfortable and made my upgrade so easy and straightforward. Would recommend highly
2026年5月6日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store manager mark helped fixed a…
Store manager mark helped fixed a problem. Cheers 👍👍
2026年5月5日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Paul,
Thanks for the lovely review and fantastic support for Mark.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
James was really helpful with picking…
James was really helpful with picking out a new device for me. I wanted a phone that wasn't to heavy and James was really good at catering towards that.
2026年5月4日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Ben,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Visited store yesterday
Visited store yesterday, Ashley was so attentive and helpful to my wife and I. She got us an amazing deal and explained how we transfer all our stuff from one phone to another as we haven’t done that in a while. I really appreciate her help
2026年5月3日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Levi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited Vodafone Basingstoke this…
Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and other options were given. All information was shared and explained, ensuring full understanding.
The visit was short, but with the desired outcome. Dara clearly knew and had great knowledge of available products and the different technologies. Hat off to Dara, I’ll be sure to visit him again!
2026年5月2日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Mr Mike,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Elle was great!
2026年5月1日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Ross,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jane has been helpful with my upgrade…
Jane has been helpful with my upgrade and trade-in
2026年4月25日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Peter,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley’s customer service is top notch! 👌
Went in store to ask if I can open an account and transfer SIM card ownership . I was met by Ashley Lawrence who was kind, understanding and helpful from the word go. Listened to my concerns and helped me through it all and by the time I left I had my own broadband and had started the process of transferring the line. She even sent me a link to the page on my email and all I can say is she went overboard with her customer service. I was impressed and honestly felt at home and next time I’m in town I must just go in to see what else I can get merely because of the way I was treated. If it were up to me I would give Ashley a raise ! Truly she is passionate about what she does and at the same time very calm and collected. 6 stars to give ✔️✔️✔️✔️✔️✔️
2026年4月14日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Madonna,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We came in after we lost a phone
We came in after we lost a phone. Lauren was really helpful and sorted it for us. Was really easy and we actually ended up saving money.
2026年4月10日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Andy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very pleased with my visit today
Very pleased with my visit today, Jane was very helpful
2026年4月10日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Basingstoke からの回答
Hey Una,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Peter.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very pleased with the service Luke…
Very pleased with the service Luke peovided to me today, my phone is back to normal.
2026年4月6日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ashley was really helpful today sorting…
Ashley was really helpful today sorting my data out appreciate her help
2026年4月4日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Kane,
Thanks for the lovely review and fantastic support for Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Dara
My daughters phone had been stolen and we visited the Basingstoke store to get a replacement sim. Dara instantly gave us a warm welcome and was very friendly and reassuring. Dara was so helpful and not only did he arrange a new sim he also looked into our plans. Came away with two new plans with lots more data at a much lower monthly cost. Will be making an appointment with Dara to review our broadband too. Dara was extremely knowledgeable and provided excellent customer service, we felt very well looked after. Thank you!
2026年4月2日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Store manager mark helped me resolved…
Store manager mark helped me resolved an ongoing issue with Vodafone, cheers
2026年4月1日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Thomas,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store today as I had a few…
Came into store today as I had a few issues with my phone. James helped me and was really helpful in teaching me on how to fix the issues I was having. Top marks.
2026年3月24日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Gordon,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dara was brilliant
Dara was brilliant. He solved the issue we were having trying to set up our broadband that the online techs, sales team and phone helpline could not. He was super friendly and ensured we understood each step he took to resolve the issue. Would definitely seek him out if we were to have issues with the system in the future. He very clearly understood the system to great extent.
2026年3月7日
自発的なレビュー
Vodafone UK - Basingstoke からの回答
Hey Rhian,
Thanks for the lovely review and fantastic support for Dara.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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