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Vodafone UK - Basingstoke レビュー 

283
•
TrustScore 5段階評価の5

5.0

移動体通信事業者
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所在地

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1 Commercial Road, RG21 7LJ Bournemouth, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Popped into the Basingstoke store and Lauren was hugely helpful in changing and reducing my broadband package. She was also able to recommend a new handset to replace my ancient one. A very positive e... もっと見る

企業が回答しました

5つ星のうち5の評価

I just reviewed on Google but I thought I would review here too. I had been having issues with my phone and SD card and couldn't seem to get them to work but a worker named Luke had a look at my devic... もっと見る

企業が回答しました

5つ星のうち5の評価

Fantastic customer service. I was inquiring about the 5g internet. I was walked through how it works and what needed to be done regarding installation. What speed I should expect. Dara was brillia... もっと見る

企業が回答しました

5つ星のうち5の評価

Visited Vodafone Basingstoke this afternoon to upgrade my partners mobile contract. We were greeted by Dara, pleasant introduction, meet and great. Quickly sitting down our queries were answered and... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Basingstoke について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 1 Commercial Road, RG21 7LJ, Bournemouth, 英国

5.0

優良

TrustScore 5段階評価の5

283件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(283)

過去12か月のレビュー数: 41,094件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Excellent service from Alex

2025年8月4日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hi Colin,

Thank you so much for your wonderful review and the amazing support you’ve shown for Excellent —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good service from Alex

Good service from Alex

2025年8月3日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey there,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very happy with Laurens service

Very happy with Laurens service, very polite and helpful.

2025年8月1日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Kelly,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Needed new phone

There was no rush and I had things explained to me clearly and bits written down which helped when I asked. Ashley was friendly and approachable and did not pressure me into buying anything I did not want. I am disabled and have problems with my memory and words. Ashley was very helpful and remained calm when I started to struggle with finding words. Other people came into the store talking about a connection problem and Ashley was able to remain calm and professional.

2025年7月24日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Karen,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff

Very helpful staff. Luke was great 👍

2025年7月22日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Paul,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Luke was very knowledgeable and we were…

Luke was very knowledgeable and we were able to get a good deal on an upgrade of a phone.

2025年7月21日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Denise,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service with Lauren

Excellent service with Lauren. She helped us find a faster broadband speed and helped with logging into the vodafone apps.

2025年7月17日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Sui Yau,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Basingstoke Branch. Ashley

Dealt with Ashley at the Basingstoke Branch.
Very polite, helpful, patient and knowledgeable.

2025年7月7日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ashley was very patient and helpful…

Ashley was very patient and helpful with us. She gave us good options and deals and we have left the store very happy.

2025年7月6日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Stevie,

Thanks for the lovely review and fantastic support for Ashley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Peter was very patient with my complex…

Peter was very patient with my complex issue and was very helpful! Super lovely man!

2025年7月5日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Cecily,

Thanks for the lovely review and fantastic support for Peter.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Our great assistant PETER was really…

Our great assistant PETER was really helpful and understanding of our needs. He made the renewing of my contract and additional purchase easy and informative. Thank you.

2025年7月5日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Kevin, ​

Thanks for the lovely review and fantastic support for Peter. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Liam and Jacob both super helpful fast…

Liam and Jacob both super helpful fast and efficient

2025年7月5日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Janet,

Thanks for the lovely review and fantastic support for Liam and Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went into the Basingstoke store…

I went into the Basingstoke store Friday the 4th of July around 4.30ish and I got something stuck in my charging port, I got approached straight away and the man who served me helped me straight away got what was stuck out of the charging port he didn’t have to do that as wasn’t part of the job. Genuinely made my day as I was having the worst day ever!!! Amazing service

2025年7月4日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Katy,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Jacob and Liam…

Great service from Jacob and Liam today. Very professional and knowledgeable.

2025年7月4日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

James today was really helpful with…

James today was really helpful with finding me a new iPhone and transferring my data. He was really friendly and knowledgeable

2025年7月4日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Keith,

Thanks for the lovely review and fantastic support for James.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

No quibble great service t…

Great clear advice from lauren ,found me a great deal friendly and professional

2025年7月3日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Jo,

Thanks for the lovely review and fantastic support for Lauren.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jacob and Liam did a brilliant job…

Jacob and Liam did a brilliant job helping me get set up for a house move, including refreshing my old mobile contract and getting broadband set up.

2025年6月29日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Simon, ​


This is really lovely to hear, thanks for the review! ​

​
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​


Thanks again, ​

Vodafone Social Media Team​

5つ星のうち5の評価

Outstanding Service from Jacob at Vodafone Basingsingstoke

I recently purchased an iPhone 16 Pro from the Vodafone store in Festival Place, Basingstoke, and had the absolute pleasure of being assisted by Jacob. His customer service was exceptional—professional, knowledgeable, and genuinely friendly. What impressed me even more was that he delivered this top-tier service while simultaneously training another team member, who was also fantastic.

Jacob made the whole experience smooth and enjoyable, answering all my questions with patience and clarity. It’s rare to come across someone who balances multitasking with such grace and attention to detail. A real credit to Vodafone!

2025年6月29日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Gemma,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex and Ashley were great

2025年6月29日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Debbie,

Thanks for the lovely review and fantastic support for Alex and Ashley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very quick and easy service

Very quick and easy service, Jacob was super helpful and incredibly insightful definitely would recommend!

2025年6月28日
自発的なレビュー
Vodafone UK - Basingstoke ロゴ

Vodafone UK - Basingstoke からの回答

Hey Liam,

Thanks for the lovely review and fantastic support for Jacob.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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