I came to the store today because I recieved a message from Vodafone to say my mobile data was running out and heera the manager helped me find the best deal with unlimited data and I was more then... もっと見る
企業が回答しました
所在地
所在地を変更3 The Harpur Centre, MK40 1PS Bedford, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Amazing resource Mr. Bharat he had me hook line amd sinker. Really ampathized and sympathised with my situation offered a great product great services and patient with my questions. Wish more competen... もっと見る
企業が回答しました
Explained things simply. Didn’t try a hard sell which is good with me! Nice conversation about things other than a new phone.
企業が回答しました
Shivani was extremely helpful, she explained throughly about the new Samsung phone my husband purchased
企業が回答しました
企業情報
Vodafone UK - Bedford について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
3 The Harpur Centre, MK40 1PS, Bedford, 英国
4.9
優良
159件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Incompetent staff
Walked into the store and was completely ignored. Approached a lady at the back desk and tried to speak with her but she turned her back to me and ignored me. I stood waiting with the display phones waiting to be acknowledged, a worker told the only other customer is store to sit down they’re next. I was still stood here being ignored. Bloody rude. I now won’t even be staying with them, I’ll be moving service providers. Incompetent staff.
2025年8月9日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hi Chloe,
We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.
If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks
Vodafone Social Media Team
Vodafone UK - Bedford からの回答
Hey Mia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service! Explained everything clearly for new mobile contracts.
2025年8月3日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey Aaron,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Bedford からの回答
Hey James,
Thanks for your comments. It's always great to hear such positive remarks.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Quick and easy karl sorted everything
Quick and easy karl sorted everything, prefer to use store
2025年7月29日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey Cezar,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Karl.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Just had great service from Heera at…
Just had great service from Heera at Bedford branch. He was friendly, knowledgeable and listened to what we needed. It's good for us older customers to be treated with respect and not made to feel clueless. Would have left Vodafone without his expertise. A valuable member of the company I'd say.
2025年7月14日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey Dianne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I needed to collect my new phone and…
I needed to collect my new phone and have my data transferred from my old one. Even though there were internet difficulties the staff persevered and took the time and trouble to make sure everything went across correctly and fitted my screen protector and case. Whilst I was waiting several other older customers were also helped with kindness and sensitivity even though we were all not well versed in the current technology.
2025年7月2日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely stunningly brilliant
Absolutely stunningly brilliant. Came in with issues that were insurmountable to me…. Mahek solved everything … very knowledgeable, professional, kind, & sense of humour! Xxxx
2025年6月30日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bedford store staff are brilliant
Herea helped me sort a a new Vodaphone sim plan, made it really simple to do, when I found it complicated on website - brilliant service and very knowledgeable
2025年6月6日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hi Chris, we are pleased to hear about your fantastic experience. It's great to hear Herea was helpful, made the process simplistic and delivered an excellent service. Thank you for your 5 star feedback and your continued loyalty.
Thanks,
Vodafone Social Media Team
Brought a new google pixel phone
Brought a new google pixel phone. Great service and Dylan helped me get up and running
2025年5月28日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey Andrew,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Seen Heera in the Bedford store today…
Seen Heera in the Bedford store today for a sim upgrade and he did a fantastic job, really happy with his service.
2025年5月5日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey Syliva,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Heera.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
From three to Vodafone
I was seen by Heera and successfully managed to transfer an existing phone number from three to Vodafone to my existing broadband account I got great service very friendly and welcoming. Everything happened easily and fast, very happy with my visit today. Thank you
2025年5月3日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey Monika,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Heera was really helpful with my new…
Heera was really helpful with my new simonly contract, would highly recommend to go and see him.
2025年5月3日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey Abayomi,
Thanks for the lovely review and fantastic support for Heera. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Bedford からの回答
Hey Vi,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Superb personal serviceHad a problem with my mobile wifi
Had a problem with my mobile wifi. Heera at Vodafone shop Bedford was extremely helpful and a pleasure to talk to. He set up my device and it now works a treat. Thank you Heera.
2025年4月28日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey Steve,
Thanks for the lovely review and fantastic support for Heera.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley has always been a great help
Bradley has always been a great help, above and beyond everytime! Never left disappointed! Thank you!
2025年4月28日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey Roderick,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went in for a new plan and I was sold a…
Went in for a new plan and I was sold a new talk mobile plan as it meat my needs and budget. Great service would highly recommend. Was served by the store manager great lad
2025年4月25日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey Smita,
Thanks for the lovely review and fantastic support for Lad.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Bradley was a top lad
Bradley was a top lad, at the Bedford store, got me a great deal and help me set up the phone!
2025年4月26日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey David,
Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Went into Bedford store to get a new…
Went into Bedford store to get a new contract and I seen Heera at the Vodafone store great service.
2025年4月26日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hey Marius,
Thanks for the lovely review and fantastic support for Heera.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Totally unexpected price increase!
This is my first complaint! When I took out my 1yr contract with you at £9/month, you did not mention the price would rise in March. I know it’s a small increase but you must be honest and transparent at the start. I am an 83yr old OAP and my income is limited, so I need to know this info in advance. I was also told the signal in my road was very good and that’s why I transferred to Vodafone, but it’s not that good I’m afraid. At this moment i have a one dot signal It is never more than two at best, and I experience at times loss of connections to family which is very important to me. Sorry I find a need to complain!
2025年4月9日
自発的なレビュー
Vodafone UK - Bedford からの回答
Hi Moira,
It's disappointing to see your review. We completely understand the importance of receiving the required help and support when needed.
For any assistance, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm. If you have already spoken to the team but haven't received the resolution you were looking for, please come chat with my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。