Vodafone UK - Birkenhead レビュー 

339
TrustScore 5段階評価の5

5.0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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5つ星のうち5の評価

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... もっと見る

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5つ星のうち5の評価

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... もっと見る

企業が回答しました

5つ星のうち5の評価

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

企業が回答しました

5つ星のうち4の評価

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... もっと見る

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企業情報


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  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, 英国

5.0

優良

TrustScore 5段階評価の5

339件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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5.0

すべてのレビュー

(339)

過去12か月のレビュー数: 42,756

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5つ星のうち5の評価

Pleasant staff, great experience

I had to go into the shop as my phone had broken and i needed to replace it urgently.
I was seen by Laura, she was very helpful and knowledgable.
I am very happy with the service i received.

2026年2月21日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Laura had good knowledge met my…

Laura had good knowledge met my requirements went above and beyond to help.

2026年2月22日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Laura was a fantastic sales assistant…

Laura was a fantastic sales assistant very polite friendly and helped me with all my questions and needs...

2026年2月21日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

John was great and got everything…

John was great and got everything sorted out that I needed

2026年2月18日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Lorraine,

Thanks for the lovely review and fantastic support for John.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into the Birkenhead store and…

Went into the Birkenhead store and spoke to Tom ,
I had issues with my email and Tom sorted it I problem what a great guy and would highly recommend his services.

2026年2月14日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey James,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

New Phone

Dylan was a pleasure to sort my phone out plus other contracts so i left very happy

2026年2月14日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Andrew
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Bethany discount on…

Great service from Bethany discount on two contracts

2026年2月13日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Michael,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

EXCELLENT SERVICE ter ems with my phone…

After a week of problems with my phone I visited Vodaphone today and a lovely young girl named Beth was my saviour. She explained what the problem was and resolved it immediately. Beth also provided me with several useful tips and I am very grateful for her assistance. A very pleasant, polite and knowledgeable young lady. Thank you Beth

2026年2月10日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Sandra,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dylan went above and beyond to help me…

Dylan went above and beyond to help me in completing my order. I couldn't recommend buying a phone from him enough. He was lovely from start to finish and very professional

2026年2月9日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Ronan,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Absolutely brilliant service 12/10 Laura

Absolutely brilliant service 12/10 Laura

2026年1月31日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Ray,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Spoke with dylan Very quick and …

Spoke with dylan Very quick and efficient. Clarified everything.

2026年1月23日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Laura Assistant Manager

Laura and the team were most helpful

2026年1月21日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Broken phone converted to upgrades. Tom was attentive and helpful in…

Tom was attentive and helpful in identifying the problems with my existing phone. He gave impartial advice on my options and informed me fully of what he could help with. Tom equipped me with a new phone, a new tablet and updated my broadband equipment at a fair and reasonable cost. He was friendly and communicative but remained professional throughout and has even offered to assist with aftercare transferring tablet info in a few days.His customer service was outstanding and I couldn't be happier with my upgrades and decision to remain a Vodafone customer.

2026年1月20日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Vicky,

Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dylan was very knowledgeable and…

Dylan was very knowledgeable and explained the options we needed to clarify.
Excellent customer service!

2026年1月20日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hi there,

Thank you so much for your wonderful review and the amazing support you’ve shown for Dylan—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great easy experience getting new phone…

We had a great experience getting our new 🆕 phones. Finding the best deal for our needs and Dylan was really helpful explaining it all to us. He was very polite and genuinely interested to serve us today

2026年1月20日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Upgrading phone

Dylan is a friendly guy and explained everything fully before I committed to signing anything. No sudden hidden costs. Overall a great customer experience

2026年1月20日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Karl,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Absolutely 5 star ⭐⭐⭐⭐⭐ team

Absolutely 5 star ⭐⭐⭐⭐⭐ team. Tom went above and beyond to help me as I'm not good at tech! Customer service skills are fantastic in this shop. He talked me through everything and so througher aswell. Tom and Beth are also an asset to the team. Thanks so much for your excellent service . You are all a credit to Vodafone in the birkenhead store.

2026年1月17日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey joanne



This is fantastic to hear! We really appreciate the
feedback.​



If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2​



Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

I went into Vodafone shop today to…

I went into Vodafone shop today to upgrade my phone and Tom was very helpful and talked me through everything. Thanks Tom

2026年1月17日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Benita,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dillion was great very…

Dillion was great very chatty,professional and plesant, a real credit to voda phone

2026年1月3日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Neil,

Thanks for the lovely review and fantastic support for Dillion.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Friendly helpful staff in store

Friendly helpful staff in store . Especially Tom for explaining things so clearly.

2025年12月27日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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