Vodafone UK - Birkenhead レビュー 

339
TrustScore 5段階評価の5

5.0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... もっと見る

企業が回答しました

5つ星のうち5の評価

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... もっと見る

企業が回答しました

5つ星のうち5の評価

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

企業が回答しました

5つ星のうち4の評価

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... もっと見る

企業が回答しました


企業情報


連絡先

  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, 英国

5.0

優良

TrustScore 5段階評価の5

339件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

5.0

すべてのレビュー

(339)

過去12か月のレビュー数: 42,916

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Went into vodaphone Birkenhead today…

Went into vodaphone Birkenhead today and was seen by Bethany. Friendly and helpful.
Thank you 😊

2025年12月26日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing customer service

Amazing customer service

Dylan was brilliant

2025年12月21日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Carl,

Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful with upgrading contract

Helpful with upgrading contract. Spoke to Laura

2025年12月18日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The young woman who served me was very…

The young woman who served me was very helpful even though she was just starting on the front counter her customer service was excellent

2025年12月4日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Jon,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful very friendly outstanding…

Very helpful very friendly outstanding customer service and answered all my questions very professionally and overall very nice

2025年12月15日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Laura has provided us with the perfect…

Laura has provided us with the perfect customer service. Efficient, Friendly and Excellent at explaining everything. What more could you want?
Well done Vodaphone!

2025年12月10日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Hugo,

Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち4の評価

Met a young new starter

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change.
Although we encountered a few hiccups, the other staff members came to Beth's assistance, and I was satisfied with the slight delay. The end product was achieved, and I thanked Beth for her help.

2025年12月6日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Alan,

Thanks for the lovely review and fantastic support for Beth.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom was really helpful and sorted a new…

Tom was really helpful and sorted a new phone and an issue I was having at the same time. He was really knowledgeable and helpful.

2025年12月6日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Josie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

very helpful towards me and my grandson…

very helpful towards me and my grandson while we was needing help

2025年12月6日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Louis,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dylan was amazing

Dylan was amazing. I broke my phone ans raced down to the shop 15 mins before you were closing and managed to upgrade me straight away. Im self employed so as you can imagine i was very stressed out. So i was very grateful for Dylan working against the clock

2025年12月2日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Laura,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dylan in Birkenhead store was…

Dylan in Birkenhead store was fantastic. His knowledge and customer care is 2nd to none. Sorted my situation in a very efficient and stress free way. Thanks Dylan

2025年12月5日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Sean ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dylan was very helpful and sorted my…

Dylan was very helpful and sorted my phone account and new broadband deal out very promptly and did a great job.

2025年12月3日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful found the best deal for me…

Very helpful found the best deal for me appreciated his help

2025年12月2日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dylan was so helpful in store today

Dylan was so helpful in store today. Really helpful and made our experience in store amazing 👏 ⭐️⭐️⭐️⭐️⭐️

2025年11月29日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Steph,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Laura was very helpful with all my…

Laura was very helpful with all my problems with my phone..and gave me lots of good advice... with this i purchased a s11 ipad. Thanks again.. will return after Xmas... merry Christmas everyone. X

2025年11月22日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

visited our local branch in…

I visited our local branch in Birkenhead today, We was seen by Dylan who was really helpful, friendly and knowledgeable.
We left renewing our contracts and feeling completely satisfied.
Thanks very much for all your help Dylan.

2025年11月28日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Kirsty,

Thanks for the lovely review and fantastic support for Dylan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Laura and Birkenhead Vodafone shop

Laura and Birkenhead Vodafone shop, has been invaluable, in helping me restore my data from my stolen phone. She also set me up with a better tariff. In addition, I was so impressed with her professionalism that I choose to purchase a new phone from her store to replace the phone I had lost. She also helped me reinstate the telephone numbers that I would have almost certainly lost if it wasn't for Laura. Her technical skills are a credit to Vodafone and herself as a member of staff.

2025年11月28日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Mick,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Despite problems with data transfer…

Despite problems with data transfer Dylan was extremely patient and professional. He went beyond what was required

2025年11月27日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey David,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Tom attended to us right away

Tom attended to us right away, was very personable and went out of his way to find us the right and best deal. He moved me over from another company with upgraded services and saved me money as well. A win win.

2025年11月22日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Saturday 15.11.25

Hari and Beth were exceptionally professional and delivered excellent customer service. I was offered all options to find exactly what I required. Thank you both so much.

2025年11月15日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報