Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... もっと見る
企業が回答しました
所在地
所在地を変更39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was really good to start, Tom was really good sorted out my contract from voxi to Vodafone, Tom sorted out a good deal which I'm happy with, letf Tom to finish everything. But later found out t... もっと見る
We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... もっと見る
企業が回答しました
Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... もっと見る
企業が回答しました
企業情報
Vodafone UK - Birkenhead について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, 英国
5.0
優良
339件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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I went into Vodafone in Birkenhead
I went into Vodafone in Birkenhead, Merseyside yesterday as I had lost my phone. I was greeted straight away by lovely Laura, who went above and beyond to help choose a phone that was right for me, and also helped set it up for me which I really appreciated. Nothing was too much trouble for Laura, she truly was amazing.
2025年9月14日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Vodafone UK - Birkenhead からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Laura today from the Birkenhead store…
Laura today from the Birkenhead store was absolutely incredible. Me and my daughter arrived to get a new mobile and Laura instantly stood up and greeted us and was very welcoming in assisting us with all options available with upgrades. She was very professional the whole time but also very friendly. She helped us find the best deals for me and family. Highly recommend anyone who uses vodaphone to use the Birkenhead store and find Laura.
2025年9月11日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Quick and simple resolution unlike telephone customer support
Arrived to speak to someone after spending nearly an hour on the telephone without success. Almost immediately Laura found a solution to our problem and literally walked out twenty minutes later issues resolved! Definitely that will teach me to go in store in future rather than use customer services
2025年9月11日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Laura in the Birkenhead is an absolute…
Laura in the Birkenhead is an absolute credit to the store. Me and my mum went in not knowing anything about upgrading and trade in buisness. laura was happy to teach us everything and spent the time to help us. We left the store happy today and confident that she helped us with all we need so thank you Lauren X
2025年9月11日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Excellent Service
We had a problem with our Broadband account that could not be solved by the on-line adviser. So we visited the Vodaphone store in Birkenhead center. The adviser we dealt with, Dylan, was friendly, knowledgeable, communicated well and dealt with a difficult issue effectively.
Excellent store with first class staff. Highly recommended.
2025年9月6日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
We're happy to hear that our store in Birkenhead was able to resolve your broadband issue effectively. We appreciate your positive feedback regarding the team's knowledge and communication skills. Thank you for the recommendation!
Thanks,
Vodafone Social Media Team
I went in to have my battery replaced…
I went in to have my battery replaced but my phone was out of warranty. I left with a new phone and paying less for more. Thanks Hari.
Great customer service, he was not pushy in the slightest and only offered me all the info to make an informed decision. 👍🏻
2025年9月1日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Harri was brilliant
Harri was brilliant. Helped me to choose the right phone and SIM deal for my needs.
The less satisfying part of my experience was the length of time it took to enter all of the details on to the Vodafone system. It was very slow. In the end I think I was in the shop for an hour.
2025年8月21日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
Hey Gill,
Thanks for the lovely review and fantastic support for Harri.
We’re really sorry to hear that the system speed affected your experience. We understand how frustrating it can be when things take longer than expected, especially when you're making an important purchase. Your feedback is incredibly valuable, it'll help us on improving our systems to make the process smoother and faster for our customers.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service, bill was reduced, while getting a better BB speed.
2025年8月18日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
Hey Allan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Every time I come to Vodafone store the…
Every time I come to Vodafone store the assistants (Laura ,Hari , Tom, Dylan and John) help to sort out all issues professionally politely and kindly.
I really appreciate their support ❤️
2025年8月13日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
Hey Liliya,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Laura ,Hari , Tom, Dylan and John.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
1st class lady laura who dealt very…
1st class lady laura who dealt very effectively with all my queries and orders
2025年8月11日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
Hey Ken,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Birkenhead からの回答
Hey Jane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful assistant called Laura
The assistant, Laura was very helpful and worked through our query with us. She was patient and clear even though there were some difficulties. She was friendly
2025年8月7日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
Hey Jan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Birkenhead からの回答
Hey John,
Thanks for the lovely review and fantastic support for *AGENT NAME*.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hari the man Very good excellent…
Hari the man Very good excellent customer service and well respected way and what i neer exactly i got hari did very good service
2025年7月22日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
Hey Ameenuddin,
Thanks for the lovely review and fantastic support for Hari.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
hari was very friendly and explained…
hari was very friendly and explained everything well
2025年7月30日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
Hey Anya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Birkenhead からの回答
Hey Reynold,
Thanks for the lovely review and fantastic support for Hari.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Data swap between phones
Hari was highly professional and patiently explained the process to me
2025年7月25日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
Hey Geraldin,
Thanks for the lovely review and fantastic support for Hari.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Birkenhead からの回答
Hey Ruth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dylan assisted me in Birkenhead…
Dylan assisted me in Birkenhead Vodafone.
As a life long customer, he went through my current contracts and came up with the best deals available for my 2 phones and my broadband.
I was sorted out in a timely manner an he engaged in great conversation during.
2025年7月23日
自発的なレビュー
Vodafone UK - Birkenhead からの回答
Hey Lisa,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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