Vodafone UK - Birkenhead レビュー 

339
TrustScore 5段階評価の5

5.0

39 Milton Pavement,Grange Precinct, CH41 2YA Birkenhead, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Tom assisted myself and my husband in upgrading our phones. Tom has been extremley helpful, he was able to answer all our queries. Tom is very personable and an excellent sales person. We both would... もっと見る

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5つ星のうち5の評価

We decided to call into the Birkenhead store to look at upgrade options for 1 of the 4 family phones we have. We ended up with 2 new phones, and a much better deal for our broadband! Dylan was amazin... もっと見る

企業が回答しました

5つ星のうち5の評価

Nowshin helped me so much as i am disabled. She explained everything so well .always smiled .i also watched her help her colleagues. I like vodafone anyway but with staff like her you will do well

企業が回答しました

5つ星のうち4の評価

Met a young new starter, Beth, who was pleasant and reassuring, and she would help with my phone change. Although we encountered a few hiccups, the other staff members came to Beth's assistance, and... もっと見る

企業が回答しました


企業情報


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  • 39 Milton Pavement,Grange Precinct, CH41 2YA, Birkenhead, 英国

5.0

優良

TrustScore 5段階評価の5

339件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5.0

すべてのレビュー

(339)

過去12か月のレビュー数: 42,916

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Tom was great very happy with the…

Tom was great very happy with the service I received. The only issue I had however was with system which was awful as it was very slow. Hi Otherwise highly recommended

2025年11月15日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Member of staff really helpful.

Tom really made this experience easier for me, really helpful and cheerful. Would highly recommend.

2025年10月11日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent first class help from Neil in…

Excellent first class help from Neil in Birkenhead store

2025年11月5日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful a++

2025年11月5日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Laura was polite helpful and knew about…

Laura was polite helpful and knew about products

2025年11月3日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hi. We're happy to hear that our team member was helpful and knowledgeable. We appreciate your positive feedback and thank you for sharing. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Laura at the Birkenhead store went…

Laura at the Birkenhead store went above and beyond to help us this morning. Would highly recommend - Thanks again Laura 🙏

2025年11月2日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Bought a new phone from the shop in…

Bought a new phone from the shop in Birkenhead yesterday. Happy with the phone and the service was fabulous. Tom helped me get the phone and set it up and transfer data even as my old phone had a cracked screen and was challenging to work with he was able to problem solve, was friendly, respectful, very knowledgeable and extremely helpful.

Thanks

2025年10月27日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hi. We're happy to hear that you received such great support with your new phone! We appreciate you taking the time to leave us this lovely review regarding the service you received. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

dylan was very helpful

dylan was very helpful , very patient, helped us set up our new home broadband with Vodafone we are very pleased thank you Dylan

2025年10月10日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Laura was very helpful in getting me a…

Laura was very helpful in getting me a new phone and contract deal. Very polite.

2025年10月15日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and informative

Very helpful and informative

2025年10月13日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Tom and John was very helpful

Tom and John was very helpful. They took 30 minutes after 5.30 shop closing time to help with my two phone orders. They were really helpful explaining to me the best options available. Very friendly team.

2025年9月26日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Rishi, ​

Thanks for the lovely review and fantastic support for Tom & John. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Laura was very helpful with my enquiry…

Laura was very helpful with my enquiry lovely personality

2025年9月22日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Still with you after all these years!

Great deals. Great service from Hari … warm, friendly, most helpful and informative. Thank you!

2025年9月22日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Mary,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service and problem solving…

Fantastic service and problem solving from Thomas

2025年9月23日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hey Des,
Thanks for the lovely review and fantastic support for Thomas.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The assistant that helped me

The assistant that helped me, Hari was polite, patient and helpful. Dealt with my request quickly and efficiently, excellent customer service, thank you ☺

2025年9月20日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Thomas was a credit to your company

Thomas was attentive, patient, friendly and helpful. He did not rush us and took the time to help us and go in depth into what we needed. He also gave us advice and helpful suggestions on ways to save money and potentially get better deal for our contracts. He is a credit to your company.

2025年9月19日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great guy so helpful

Great guy. So helpful. So happy to help with a nice smiley nature

2025年9月12日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Hari is an asset to the company so…

Hari is an asset to the company so helpful and polite. He guided us through everything from start to finish.

2025年9月17日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

I have been helped by Laura

I have been helped by Laura before. Had issues with my phone and what's app. I thought go back to shop as great service. Hence loyal to Vodafone. Laura ask if I needed help, I did, I was worried about my phone being hacked. Felt unsafe. She checked my phone, worked out my issues that concerned me and put everything right for me and a double lock on what's app security. I felt so relieved I tell you and secure. Best employer of the month vote from me for helping me again, I am not so tech savvy, so need help at times. Thank you Laura..

2025年9月11日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

Hi Rick. Thank you for your review for Laura. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went into Vodafone in Birkenhead

I went into Vodafone in Birkenhead, Merseyside yesterday as I had lost my phone. I was greeted straight away by lovely Laura, who went above and beyond to help choose a phone that was right for me, and also helped set it up for me which I really appreciated. Nothing was too much trouble for Laura, she truly was amazing.

2025年9月14日
自発的なレビュー
Vodafone UK - Birkenhead ロゴ

Vodafone UK - Birkenhead からの回答

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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