Vodafone UK - Bournemouth レビュー 

183
TrustScore 5段階評価の5

4.8

1 Commercial Road, BH2 5RH Bournemouth, GB


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5つ星のうち5の評価

Saturday 1st August, I came into the Vodafone Bournemouth branch with mother and father who wanted to renew. They had been promised a renewal price for two contracts on a previous visit. We were looke... もっと見る

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5つ星のうち5の評価

Andreea is excellent at customer service\! I went there with my husband to pay off our mobile and watch loans, and the way she dealt with us was amazing\. She was extremely professional, friendly, and... もっと見る

企業が回答しました

5つ星のうち5の評価

Thankyou Amy, came in to get a new sim and get a new contract on my expired plan, actually felt like a day out instead of admin. Wanted to stay there to chat all day so down to earth, didnt feel like... もっと見る

企業が回答しました

5つ星のうち5の評価

Lucie was amazing. My broadband service had been cancelled for a second time with CityFibre and she came up with a solution that gave me service on the day which was fantastic. Terrific customer servi... もっと見る

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企業情報


連絡先

  • 1 Commercial Road, BH2 5RH, Bournemouth, 英国

4.8

優良

TrustScore 5段階評価の5

183件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.8

すべてのレビュー

(183)

過去12か月のレビュー数: 42,456

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5つ星のうち5の評価

Amazing

Amazing, good experience

2023年12月22日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi Haxi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Attila was great at serving us today…

Attila was great at serving us today sorting out my new contract. He was understanding about my worries of having a contract but living internationally and he was full of useful advice. He was patient and it was a pleasure to meet him.

2023年12月18日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hey Emily,

Thanks for your review and feedback for Attila. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

We LOVE Kiara & Hayley

2023年12月16日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi Stuart,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

It was an amazing experience with…

It was an amazing experience with Vodafone bournemouth & Fatmir explained all the details and took really good care of us.
Thank You

2023年11月23日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi Abhii,

Thank you for taking the time to review, it's great to hear your feedback for Fatmir.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Excellent service.

2023年11月15日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi Achi,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very good customer service

Very good customer service. Helpful with good information.

2023年11月6日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hey Sarah,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

An excellent ,informative and service

An excellent ,informative and service! Excellent customer service!

2023年11月2日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hey Esienne,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Hayley was really friendly and helpful…

Hayley was really friendly and helpful when completing my contract

2023年9月26日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi Eliana,

Thanks for taking the time to review and share this great feedback for Hayley.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Kiara was amazing!

Kiara was really helpful and knowledgeable in helping me set up my broadband, everything explained and sorted in less than 10 minutes, saved me £40 a month and I get a free tablet! thank you Kiara!

2023年10月30日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi Samuel,

We're pleased to hear such great feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Very good service merged to help me…

Very good service merged to help me with all problems happy customer

2023年10月28日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service today Bournemouth

Great service today from the Bournemouth Branch special thanks to Josh and Haley... Great customer service and dealt with an issue professionally.
6 stars to these guys and I d like to nominate them for an award . Thanks Jamie x

2023年10月17日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Chris and Attilla couldn't have been…

Chris and Attilla couldn't have been more helpful. Personable, knowlegeable and patient topped with a sense of humour. The only thing that let them down was your address recognition system. I was going to add to current package after 30 mins I'd had enough paid outright from of frustration. The staff outshone the software....pleasant reversal of the norm. Pleasant experience allround. Hence Vodafone customer since 1987.
T Wells

2023年8月15日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi. Thank you for your review for both Chris and Attilla. Minus your system concerns raised, it's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff

2023年8月2日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hey Helena,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Harrison went over the top to be helpful

As I work 12 hour shifts it was difficult to get into the shop but very kindly they kept a phone back for me after it had been ordered till I was able to get back in. I am not any good with technology but Harrison made it so easy for me swapping my phones over and explained everything that he was doing as he went along with the transfer.

2023年7月28日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi Sandra,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent due to exceptional service…

Excellent due to exceptional & prompt service received today from Attila Adam at Vodafone Bournemouth Commercial Road outlet.
Keep the good work going.
Dr. Shahira

2023年7月17日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi Dr Shahira,

Thanks for your lovely review for Attila Adam. We appreciate your support.

We're here to help if you ever need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Incredibly helpful staff

I run a small trades business and was looking to get 2 new phones. If it was not for Harrison, the manager, this would not have been possible.

We faced many issues during this process but Harrison refused to give up and always provided a solution.

When he undoubtedly moves on from his current role, Vodafone will miss him.

However, in the mean time - Any issues I have with these phones. I will be right down at Bournemouth Branch, waiting to be assisted by Harrison.

Thank you for your help.

2023年7月10日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi Brandon,

Thanks for the fantastic feedback for Harrison, it's really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Bournemouth Vodafone!

Staff were very friendly in helping me get my new contract. Polite and also extremely helpful . Will be sticking with Vodafone as prices were good and also very good value!!

2023年6月21日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hey Daniel,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went into the Bournemouth store today…

I went into the Bournemouth store today and I can honestly say this is the best customer service experience I've had in a long time. I was looking to change my mobile network and I found the whole process very straightforward. Everything was explained clearly and I felt I came away knowing exactly what I had signed up to. Well done Team Bournemouth!

2023年5月6日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi Alison, Thanks for your review. It's great to hear out team in Bournemouth took the time to explain everything for you.
Thanks again,
The Vodafone Social Media Team

5つ星のうち5の評価

Great service

Great service, Adam was very helpful

2023年4月26日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi Becky,

Thanks for sharing how helpful Adam was and leaving this review.

If you ever need any help, there’s a useful Help and Support section, on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Excellent experience thank you

Kiera, was excellent, made the sale very straight forward and easy and was super friendly. Thank you

2023年4月24日
自発的なレビュー
Vodafone UK - Bournemouth ロゴ

Vodafone UK - Bournemouth からの回答

Hi James,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

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