Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
企業が回答しました
所在地
所在地を変更20 High Street, CM14 4RG Brentwood, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... もっと見る
企業が回答しました
I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... もっと見る
企業が回答しました
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... もっと見る
企業が回答しました
企業情報
Vodafone UK - Brentwood について
当該企業による記述
連絡先
20 High Street, CM14 4RG, Brentwood, 英国
4.9
優良
101件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Chloe was great understanding of my …
Chloe was great understanding of my disabilities without judgement. I would use her help again.
2025年11月6日
自発的なレビュー
Vodafone UK - Brentwood からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone UK Brentwood
I couldn’t be happier with my experience at Vodafone in Brentwood. The value for money is fantastic — great plans, reliable coverage, and clear explanations of what I’m getting for my money. Everything feels transparent and tailored to my needs.
A special shoutout to Alfie, whose customer service skills are absolutely top-notch. He was friendly, patient, and incredibly knowledgeable. He took the time to explain my options, found the best deal for me, and made the whole process quick and stress-free. It’s rare to find someone who combines professionalism with genuine care for the customer — Alfie truly went above and beyond.
Highly recommend visiting Vodafone Brentwood — excellent value, excellent service, and a huge thanks again to Alfie for making it such a positive experience!
2025年10月4日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Simon,
Thanks for the lovely review and fantastic support for Alfie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Overall great people
Mike was very lovely, he was very understanding and very helpful when I came in, made my visit very easy and very enjoyable!
2025年9月18日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Shannon,
Thanks for the lovely review and fantastic support for Mike.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chloe was vert quick,easy and helpful…
Chloe was vert quick,easy and helpful with any queries.
2025年9月24日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Richard,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you Michael
I would like to share some feedback regarding my recent visit to Vodafone in the Brentwood Branch where I was assisted by a gentleman named Michael. From the moment I entered the store, Michael provided an excellent level of customer service. He greeted me warmly, listened attentively to my needs, and showed genuine patience while guiding me through my options ultimately providing me with the best option for a sim only plan.
Michael took the time to clearly explain the products and services of the sim only, making sure that I understood everything without feeling rushed or pressured. His professionalism, knowledge, and approachable manner made the entire experience smooth and enjoyable. He went above and beyond to ensure that I left the store satisfied and confident with my purchase of my new sim only contract.
It is not often that you come across staff who truly make you feel valued as a customer, but Michael certainly did. I would like to commend him for his outstanding service. Thanks Michael!
2025年9月22日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Lucky,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Mike and Chloe were very helpful and…
Mike and Chloe were very helpful and patient . We are elderly and needed help in changing phone
2025年9月1日
自発的なレビュー
Vodafone UK - Brentwood からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very professional and customer friendly…
Very professional and customer friendly staff-Mike.
Happy to always come to see him and reassured that my issues will be sorted pronto
2025年8月14日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Daniel,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Had a very helpful experience with…
Had a very helpful experience with Chloe, will come back again for sure :)
2025年8月14日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Ray,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe was very helpful
Chloe was very helpful, helped me upgrade my phone and transfer my stuff over, really happy with the service
2025年8月1日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Terry,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael was brilliant service today
Michael was brilliant service today, would most definitely come back as I did 2 years ago, top notch stuff sorted me out with a new device and made me feel very comfortable with my decision. Would highly recommend!
2025年7月24日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Lesley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Brentwood からの回答
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
It’s was fantastic so so helpful
It’s was fantastic so so helpful. I am an 80 year old lady and he sorted all my problem with a smile. I had tried for two days to sort my Microsoft l password out and he took just 1/2 hour and I am now up and running. So great full to this very talented young man a credit to Voda phone
2025年7月13日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Jennifer,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe was very helpful and found the…
Chloe was very helpful and found the best deal possible along with alfie with his tech advice
2025年7月13日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey John,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael was very clear and concise with…
Michael was very clear and concise with his words and made me feel comfortable, customer service was top notch and will definitely be coming back, been a loyal customer for years simply because of Michaels service.
2025年7月5日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Berny,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Christopher was amazing with this…
Christopher was amazing with this experience, gave me the plan I needed with a suitable phone for my needs, brilliant customer service too! Would definitely recommend this store.
2025年6月12日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Matthew,
Thanks for the lovely review and fantastic support for Christopher.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Contract renewal.
Chloe was extremely helpful with regarding the end of my contract/renewing. Sourced the best deals for my phone, broadband and home phone. Thank you. 5* service!
2025年5月31日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Poppy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Michael & Alfie were absolutely…
Michael & Alfie were absolutely brilliant sorting out my phone, went above and beyond to deal with every request I had. Top notch customer experience and providing a service for me, definitely coming back. Thanks!
2025年5月30日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Barbara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chloe has been amazing through the…
Chloe has been amazing through the process of renewing my contract. I am a customer who has mobility and limb differences. She made sure I was able to handle the phone and helped me with setting up the notification sounds , so I am able to differentiate the diffent apps. Chloe deserves recognition for her professional attitude.
2025年5月13日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Katie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service manager and staff really…
Great service manager and staff really helpful would strongly recommend thank you
2025年4月26日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Ronald,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very good
Very good. Lovely helpful lady ( can’t believe she’s 27) can you buy her a better chair. Thanks
2025年4月13日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hey Adrian,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。