Had a load of problems with my data usage that my son couldn’t even sort out. Popped into Vodafone Brentwood and met Alfie. Absolute legend. Sorted it out pronto. Highly recommend his services.
企業が回答しました
所在地
所在地を変更20 High Street, CM14 4RG Brentwood, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Alfie was incredibly helpful today, giving me excellent advice on the different phone contracts available. Thanks to his guidance, I was able to choose two different contracts—one for me and one for m... もっと見る
企業が回答しました
I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it. The issue wa... もっと見る
企業が回答しました
Michael and Alfie were very knowledgeable and made me feel comfortable during the onboarding process. I am not a tech expert by any means, so I am grateful for the help these two gentlemen provided me... もっと見る
企業が回答しました
企業情報
Vodafone UK - Brentwood について
当該企業による記述
連絡先
20 High Street, CM14 4RG, Brentwood, 英国
4.9
優良
101件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Michael was very helpful in getting me…
Michael was very helpful in getting me the Samsung tablet that I needed. He also helped me move my home broadband to my new address, fantastic customer service all round!
2023年8月3日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Michael was exceptional!
Michael that served me instore really impressed me with his exceptional knowledge of phones and he managed to help me pick the right one for my daughter . He promptly addressed my inquiries, providing insightful recommendations that led me to the perfect phone.
Thank you Mike!
2023年7月12日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi Ruben,
This is such an amazing review for Mike. Thanks for sharing your kind words and feedback. I'm glad to hear your daughter's found the best phone for her needs.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
10 out of 10 / Very good service from…
10 out of 10 / Very good service from Michael, which is much appreciated. He had a great understanding of what I was looking for and was extremely helpful, answering all my queries by being clear and precise.
He was very much on top of the detail.
2023年7月5日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi Rob. Thank you for your glowing review for Michael. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Brentwood からの回答
Hi Stephen,
Thanks for your lovely review for our Brentwood store. We appreciate your support.
We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Vodafone UK - Brentwood からの回答
Hey Milly,
Thanks for the lovely review and fantastic support for Michael.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Issues are resolved quick
I came in to cancel my contract because I was having issues with my SIM. The lady that was serving me was extremely rude and hostile to the point where her manager had to step it.
The issue was resolved quickly after that and the young man was very friendly and helpful.
This wasn't my first time going into this particular store and I have always been greeted with nothing but respect, however it was the first time that I met this employee.
That is why I still want to give them 4 stars, even though my experience with the manager would have been worth 5. So they should consider training the team to be on a corresponding level.
2023年6月24日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi there,
I'm sorry to hear of your initial experience when visiting the store, it's great though that everything was resolved on your visit after speaking to the manager. If you ever need anything, please feel free to reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Vodafone UK - Brentwood からの回答
Hi Pamela,
This is a lovely review for Chris. Thanks for your kind words.
We're always here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great experience and communication
Great experience and communication. Made me feel welcome.
2023年6月2日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi Olu,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
I was served by Michael
I was served by Michael , and he was so quick and efficient.
He was able to analyse my data usage and then advised on what plan would best meet my needs!
I’ve been with Vodafone for over 6 years now and he reminded me of the reasons why I’ve stayed! He was very professional and polite. I would highly recommend, especially for his customer service.
Until we meet again!
2023年2月21日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi Kenny,
Thank you for your review. It's always lovely to read positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great customer service
I went in to get a new phone and some accessories. The staff were very helpful on the day, the store was clean and easy to navigate with a short wait before I was seen to. Michael ensured I had a good customer experience and supported me to find a phone and deal I was happy with on the day.
2023年5月7日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi Paul. Thank you for your glowing review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Vodafone UK - Brentwood からの回答
Hi Sheela. Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Great service!
2023年5月15日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Mike and John were very professional…
Mike and John were very professional and dealt with my issues very quickly they also were able to give me a great deal compare to other stores and help me with my phone setup and I was able to get broadband for a cheap price! This helped me save loads in the long run!!
10/10* service!!
2023年3月8日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi there,
Thanks for the fantastic feedback for Mike and John, happy to hear they helped you save some money. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Would recommend this store highly
My experience is always good at this particular branch, I always find that they go the extra mile to make sure that I am happy with everything in my package and are always on hand to help me navigate through both my bills and queries about my phone.
They differentiate themselves because no matter how busy they are, as soon as you get to the front of the queue they still have a smile on their face when they could easily be tired and downbeat given how busy they get.
2023年4月7日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi Rick. Thank you for your review. It's always lovely to read such fantastic feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, quick and easy swap from 02-Vodafone. Would highly recommend Vodafone Brentwood.
2023年5月4日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Thank you for your review Carlie. It's always good to read nice feedback for one of our teams.
Thanks again,
The Vodafone Social Media Team
Very friendly and informative Staff!
I'm not from the UK and needed something for the month. The young man that helped me was extremely patient with all of my questions, since things are a bit different in my country. He did an excellent job explaining my different options and we opted for a voxi plan in the end.
Overall very friendly staff who know what they're doing.
2023年4月22日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi Rana,
Thanks for taking your time to share this experience. It's great to hear you've been given the best option for your needs whilst here.
Enjoy your trip!
Thanks again,
Vodafone Social Media team
Exceptional customer service
The customer service was absolutely exceptional. They were so helpful in my enquiries and decision making.
2023年4月23日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hello!
Thank you for your support and feedback. Enjoy the rest of your day!
Thanks again,
Vodafone Social Media Team
Exceptional service, Expert product knowledge! Give this man a raise!
I visited the store looking to upgrade my current device, I was warmly greeted by Michael. He was really personable and just like the title says he knew his stuff. He asked questions about about my interests and lifestyle and matched me with a device (s23).
2023年4月21日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi Amani,
Thank you for your review. I’ll be sure to pass on the feedback for Michael. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat.
Thanks again,
Vodafone Social Media Team
Excellent customer service well…
Excellent customer service well mannered and extremely helpful
2023年4月17日
自発的なレビュー
Vodafone UK - Brentwood からの回答
Hi Calvin,
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。