Myself and my partner came into this store yesterday wanting to upgrade our phones, we were helped by Ty and Ben and both men were great. I'm not very good when it comes to tech but Ty and Ben both he... もっと見る
企業が回答しました
所在地
所在地を変更42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG Bristol, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We were helped by Femi, who was excellent. He was attentive, patient, and went out of his was to find the solution we needed and save us some money. I needed to get a new contract for my phone, keep... もっと見る
企業が回答しました
Millie was great , she answered all of our questions and helped us with our purchase very calmly and so polite. She always made sure to explain everything well and double check that we were okay with... もっと見る
企業が回答しました
Ben assistant manager. What a gem true asset. Went in to talk about account for old mobile broadband and rarely used voice contract. Turns out Vodafone have stopped stores helping with anything other... もっと見る
企業が回答しました
企業情報
当該企業による記述
Cribbs Causeway Shopping Centre
連絡先
42 The Mall, Cribbs Causeway Shopping Centre, BS34 5GG, Bristol, 英国
4.6
優良
163件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone Tech Team Superb…
The people I got to support and solve all my concerns were amazing at Bristol Cribbs Causeway.
I had problems with my online account plus my broadband order and they looked into everything and got me unlimited broadband until 11 Aug for free. They started a complaint re long delay in getting connected to my new home.
Beth and Luke made me feel I was worth getting things sorted and they both had to think outside the box to “fool” the system to get me into my account. The peace of mind I have now is priceless. Thank you Beth and Luke.
Lorraine Drohan
2024年7月13日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Lorraine. Thank you for your review for Beth and Luke. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Millicent at the cribbs causeway store…
Millicent at the cribbs causeway store made everything easy. Unlike trying to do it all online.
2024年6月19日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hey Alfie,
We're delighted you had such a great experience. Thanks for sharing this 5 star review.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Kenneth was an excellent adviser
Kenneth was an excellent adviser, polite, friendly and knowledgable. He made the whole process smooth and efficient.
2024年6月16日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Jon,
Thanks for reviewing and sharing this feedback for Kenneth.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer service
I needed a phone upgrade resolved after the call centre service failed me .A lovely customer service agent named Luke came to my rescue, resolved the issue and got me an even better contract deal.Superior customer service and attention to detail to ensure all was in order.
2024年6月14日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Lubna,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great experience
The experience was made great by a really nice person called Kenneth. He was thorough, professional but also fun to deal with. He is an asset to Vodafone and it was a real pleasure dealing with him.
2024年6月10日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Myles. Thank you for your review for Kenneth. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service, friendly informative staff. Can't fault them. Thanks Millie, Luke, and Ben
2024年6月6日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hey Jackie!
Thanks for the 5 star feedback, we're delighted you received a great service.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Fab service
Fab service, really helpful and came out with a much better deal than I was expecting
2024年6月6日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hey David!
Thanks for the positive feedback! We're delighted you found yourself a great deal.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Millicent is BRILLIANT!
We've recently moved to Bristol from overseas and needed broadband, unfortunately due to credit checks etc, we had to make multiple visits to the store but luckily each time we made sure to see Millicent! She was absolutely fantastic and went above and beyond each and every time. Very helpful and pleasant!
2024年6月3日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Karl,
Thanks for taking the time to review and sharing this feedback for Millicent.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Ben was a star
Ben was absolutely amazing , he went above and beyond to fix a error from another staff member , very friendly and made my visit very pleasant- a real gem and asset to the company
2024年5月23日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Dylon,
This is such an amazing review for Ben. Thanks for sharing your kind words and feedback.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service!
Great customer service!
We were seen quickly and Kenneth was amazing, explaining everything we needed to know to make an informed decision. Thanks!
2024年5月18日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Mais. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wai Yan was really helpful in sorting…
Wai Yan was really helpful in sorting out new phone contracts for me and my daughter. He listened well and understood our priorities. He was very polite, friendly, professional and gave us an excellent service. Thank you. Very satisfied!
2024年5月18日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Emma,
It's great to hear about your recent experience, and feedback for Wai Yan. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Patient, friendly staff.
Polite, friendly staff (Eluzabeth), who did a great job 👏. Explained everything clearly and we came away with deals that were right for us and at a good price.
2024年5月11日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Simon,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Millie was very professional and…
Millie was very professional and friendly, a real asset to the team!
2024年5月11日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Steven,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very happy with the customer service…
Very happy with the customer service support. Highly recommended. They managed to fix massive cock up made by Carphone Warehouse. Thx guys.
2024年5月3日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hey Damian,
Thanks for the positive feedback! We're glad your issue was resolved.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Helped by Ken
I went in to inquire about getting an iPhone 15 and was approached by Ken. He was friendly and very knowledgeable. He listened to all my questions and explained everything to me. He then helped me order one. Couldn’t have asked for a better 10/10 experience.
2024年4月22日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Caitlan. Thank you for your review for Ken. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Millie was amazing!
Went into Vodafone today and Millie was absolutely amazing. She was helpful from the moment we stepped in. She made she we were comfortable and not only spoke about the phone and contract but general chit chat while we were waiting for things to be processed too! She was absolutely wonderful thank you Millie!
2024年4月13日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Alice,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Absolutely amazing very helpful
Absolutely amazing very helpful, Millie was fantastic as didn’t have a clue what we were doing, Would highly recommend
2024年4月12日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Charlene,
Thank you for this great review. We're so happy that you had such a positive experience with Millie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent Service from Millie she…
Excellent Service from Millie she couldn’t of been more helpful
2024年3月30日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi there,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Vodafone UK - Bristol Cribbs からの回答
Hi Gail. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Replacement sim
Came to store for assistance with my son's stolen phone, lady was very helpful and understanding
2024年3月16日
自発的なレビュー
Vodafone UK - Bristol Cribbs からの回答
Hi Barry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。