Vodafone UK - Broadstairs レビュー 

304
TrustScore 5段階評価の5

4.9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... もっと見る

企業が回答しました

5つ星のうち5の評価

Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... もっと見る

企業が回答しました

5つ星のうち5の評価

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... もっと見る

企業が回答しました

5つ星のうち5の評価

Chris, at Broadstairs was absolutely terrific. Helpful patient and kind. He explained everything in ordinary words.

企業が回答しました


企業情報


連絡先

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, 英国

4.9

優良

TrustScore 5段階評価の5

304件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(304)

過去12か月のレビュー数: 40,120

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Be very careful when using this company…

Be very careful when using this company i gave use their WIFi for about 15 years and loyalty means nothing with them, they are purely interested in taking money, the phone signal is have had was poor but the WiFi is good. No reduction even through i transfered to Vodafone. The store is as bad as 4 years ago on my Google review nothing gas changed.

2025年8月30日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

We're very sorry to hear about the issues you experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.

If you need further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.

Vodafone Social Media Team

5つ星のうち5の評価

First time going to the Broadstairs…

First time going to the Broadstairs branch and I was pleasantly surprised! I needed to trade in my old phone and I was served by Henry - he made the whole transaction easy, quick and painless! Thank you!

2025年8月9日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Callum was Very helpful and polite

Callum was Very helpful and polite , didn't waste time and done exactly what was needed.

2025年8月28日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Russ,

Thanks for the lovely review and fantastic support for Callum.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience thank you Beth was…

Great experience thank you Beth was very helpful with my upgrade and tablet purchase.

2025年8月19日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Harlie,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Beth was amazing

Beth was amazing. So helpful to someone not used to tech! A really good experience.

2025年8月19日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Christine,

Thank you so much for your wonderful review and the amazing support you’ve shown for Beth—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Efficient

Quick and efficient

2025年8月18日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Chris was great got my new phone sorted…

Chris was great got my new phone sorted and very friendly, couldn't have asked for anymore help

2025年8月16日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

We appreciate your feedback and are so glad that you received excellent support with your new phone.
Vodafone Social Media Team

5つ星のうち5の評価

Connor was really helpful and sorted my…

Connor was really helpful and sorted my issue out with my charger port, thanks again connor

2025年8月16日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

We appreciate you taking the time to share your positive experience with us, this is great to hear!
Vodafone Social Media Team

5つ星のうち5の評価

Chris and Connor in branch were great…

Chris and Connor in branch were great help in sorting me a new phone

2025年8月15日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Nigel,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ali has been amazingly helpful- I am so…

Ali has been amazingly helpful- I am so glad I popped in to my local Vodaphone store! I would rate Ali top notch!
Thank you 🙏

2025年8月7日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Amanda, ​

Thanks for the lovely review and fantastic support for Ali. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Seen quickly and efficiently

Seen quickly and efficiently. Staff member Ali very knowledgeable and able to help to decide on which device is better suited to my needs. Went through everything thoroughly and got me a great deal

2025年7月22日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Laura,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Callum was incredibly patient and…

Callum was incredibly patient and informative. And friendly.

2025年7月18日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Kate,

Thank you for your review. It's always lovely to read such nice feedback about Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Connor has always been extremely…

Connor has always been extremely helpful with my upgrades and any other problems I’ve had.
Very professional, knowledgeable and helpful. Would definitely recommend.

2025年7月12日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Danny,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Harry the Retail Adviser was really…

Harry the Retail Adviser was really lovely and assisted me with everything that I needed. always good and quick service here

2025年7月9日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Gizem,

Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great Team

Lovely, and very patient team. Nothing was too much for them. Henry and Ali were absolutely amazing. They made our shopping experience fun.

2025年7月2日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Ruva,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic store, fantastic staff!

Went into Vodafone to set up a new PAYG account with VOXI and I had the pleasure of dealing with Connor.

He made the process very straightforward and easy and had my eSIM up and running in a few minutes. Connor was incredibly knowledgeable about all aspects of the transaction and I would highly recommend him as a member of the team to deal with!

2025年6月30日
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Wayne,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Callum was brilliant

Callum was brilliant, he very professional when it came to issue with my contract

2025年6月27日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Parcell,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Connor

Visited store this morning met a chap called Connor was extremely helpful, not only did he fix the problem with my phone, he checked my account saved me 69p but got double the data, also advised me about their broadband which we will be taking out in the near future once contract nears an end at sky

2025年6月10日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hi Philip.

We're happy to hear that you had such a positive experience in our store.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Connor was brilliant

Connor was brilliant. He went through all options of my upgrade and I didn't feel rushed or pressured at all. He took into account everything that I needed from new phone. I will be returning next month, upgrading and renewing my contract with Vodafone.

2025年6月7日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Jennifer,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good customer service answered all my…

Good customer service answered all my queries and questions

2025年6月2日
自発的なレビュー
Vodafone UK - Broadstairs ロゴ

Vodafone UK - Broadstairs からの回答

Hey Ali,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報