Vodafone UK - Bury St Edmunds レビュー 

265
TrustScore 5段階評価の5

4.9

Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB


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5つ星のうち5の評価

Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... もっと見る

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5つ星のうち5の評価

Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... もっと見る

企業が回答しました

5つ星のうち5の評価

Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... もっと見る

企業が回答しました

5つ星のうち5の評価

Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough

企業が回答しました


企業情報


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  • Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, 英国

4.9

優良

TrustScore 5段階評価の5

265件のレビュー

5つ星
4つ星
3つ星
2つ星
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4.9

すべてのレビュー

(265)

過去12か月のレビュー数: 41,511

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5つ星のうち5の評価

Excellent Miles

I had an outstanding experience purchasing my new phone at Vodafone, thanks to Miles, He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to understand my needs and recommended the perfect device for me without any pressure. His friendly attitude and professionalism made the whole purchase smooth and enjoyable. I highly recommend him to anyone looking for expert advice and excellent customer service at Vodafone!

Thanks Miles 😁

2025年7月19日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Alex,

Thanks for the lovely review and fantastic support for Miles.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Spoke to Dan

Spoke to Dan, knew his stuff and was on the ball and helpful many thanks

2025年7月9日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey John,

Thanks for the lovely review and fantastic support for Dan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Broadband provider change made easy

Sorted out new broadband provider with the very helpful and informative Cassie at the Bury St Edmunds Vodafone shop. She went through everything involved in the process with ease.

2025年7月5日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey John,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち4の評価

Richard was very helpful

2025年6月13日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hi Margaret. Thank you for your review for Richard. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent experience- Nicole was…

Excellent experience- Nicole was pleasant, patient and extremely knowledgeable and helpful. An asset to your company. Bury st Edmund’s store.

2025年5月24日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Dawn,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful, friendly and efficient

Richard was really friendly, helpful and understanding. Made the process very easy to understand and very personable. Thank you.

2025年5月23日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey there,

Thanks for the lovely review and fantastic support for Richard.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Miles at the Bury St Edmunds store went…

Miles at the Bury St Edmunds store went out of his way to help me. He was polite, knew what he was doing and helped me very quickly

2025年5月22日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Ka,

Thanks for the lovely review and fantastic support for Miles.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Cassie was extremely helpful and…

Cassie was extremely helpful and knowledgeable.

2025年5月18日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Tracey, ​

Thanks for the lovely review and fantastic support for Cassie. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

5つ星のうち5の評価

Miles in Bury ST Edmunds was very…

Miles in Bury ST Edmunds was very friendly and helpful making the upgrade for mine and my son’s phones easy and seamless. Making sure that we were happy and looked after and that everything was working before we left. Thank you Miles!

2025年5月18日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Vikkie,

Thanks for the lovely review and fantastic support for Miles. It's always great to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Richard was fantastic!

Richard was fantastic, patient, informative and great service.

2025年5月16日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Matthew,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Superb customer service as always.

Superb customer service as always.
Most employees have been there a while and know their customers-
Richard went through all my options and gave some really good advice-
Always have a positive experience in the Bury St Edmunds Vodaphone Brach.
Thank you again

2025年5月11日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Rachel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Cassie was very pleasant

Cassie was very pleasant, helpful, thorough and efficient. I would be very happy to visit Bury St Edmunds shop again.
Thank you.

2025年5月7日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Sandra,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I was very impressed with Cassie

I was very impressed with Cassie. My current plan is coming up for renewal and she explained the options to me clearly and answered all my questions in a way that I could understand. I have both iphone and ipad plans through Vodafone and my ipad is not quite up for renewal yet so I was not able to make any final decisions today but will be back in soon.
We also discussed moving across to Vodafone for our wi-fi as our contract with BT ends in November. Cassie was also very helpful with options plus information regarding the options in keeping our current bt email addresses.

2025年5月7日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Sally,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Was looked after today by a guy called…

Was looked after today by a guy called Richard.
Explained everything very easily and has a really nice laid back approach which we liked.

2025年5月5日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great Help…

Great help especially with this occasion. Also great help with the set up after the account was created

2025年4月26日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Danyer,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nichole (Bury St Edmunds)

Nichole was most helpful, her experience intertwined with her knowledge and cheerful attitude made for a refreshing experience in selling me a IPhone 16 Pro Max. Being in sales myself I know how hard people press for a sale and this was far from that. She is a credit to Vodafone and I hope this finds the right person to give her that recognition she deserves! Thank you kindly Nichole, it was a pleasure!

2025年4月24日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Peter,

Thanks for the lovely review and fantastic support for Nichole.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very thoughtful and helpful any…

Very thoughtful and helpful any questions answered making visiting the shop more of a pleasure than a chore!

2025年4月23日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Rob was very helpful at explaining my…

Rob was very helpful at explaining my new handset. Rob is a real asset to your company... thank you.

2025年4月17日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Teresa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A big thank you to Cassie in the Bury…

A big thank you to Cassie in the Bury St Edmunds Store. Wanted to update my phone and Cassie was extremely helpful and patient in explaining my options and helping me out. Would definitely ask for Cassie again. Thank you.

2025年4月16日
自発的なレビュー
Vodafone UK - Bury St Edmunds ロゴ

Vodafone UK - Bury St Edmunds からの回答

Hey Caroline,

Thanks for the lovely review and fantastic support for Cassie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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