Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... もっと見る
企業が回答しました
Unit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... もっと見る
企業が回答しました
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... もっと見る
企業が回答しました
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... もっと見る
企業が回答しました
Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
企業が回答しました
当該企業による記述
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had an outstanding experience purchasing my new phone at Vodafone, thanks to Miles, He was incredibly knowledgeable, patient, and genuinely helpful throughout the entire process. He took the time to understand my needs and recommended the perfect device for me without any pressure. His friendly attitude and professionalism made the whole purchase smooth and enjoyable. I highly recommend him to anyone looking for expert advice and excellent customer service at Vodafone!
Thanks Miles 😁

Vodafone UK - Bury St Edmunds からの回答
Spoke to Dan, knew his stuff and was on the ball and helpful many thanks

Vodafone UK - Bury St Edmunds からの回答
Sorted out new broadband provider with the very helpful and informative Cassie at the Bury St Edmunds Vodafone shop. She went through everything involved in the process with ease.

Vodafone UK - Bury St Edmunds からの回答
Cassie was very helpful and friendly spent a lot of time trying to help

Vodafone UK - Bury St Edmunds からの回答
Excellent experience- Nicole was pleasant, patient and extremely knowledgeable and helpful. An asset to your company. Bury st Edmund’s store.

Vodafone UK - Bury St Edmunds からの回答
Richard was really friendly, helpful and understanding. Made the process very easy to understand and very personable. Thank you.

Vodafone UK - Bury St Edmunds からの回答
Miles at the Bury St Edmunds store went out of his way to help me. He was polite, knew what he was doing and helped me very quickly

Vodafone UK - Bury St Edmunds からの回答

Vodafone UK - Bury St Edmunds からの回答
Miles in Bury ST Edmunds was very friendly and helpful making the upgrade for mine and my son’s phones easy and seamless. Making sure that we were happy and looked after and that everything was working before we left. Thank you Miles!

Vodafone UK - Bury St Edmunds からの回答
Richard was fantastic, patient, informative and great service.

Vodafone UK - Bury St Edmunds からの回答
Superb customer service as always.
Most employees have been there a while and know their customers-
Richard went through all my options and gave some really good advice-
Always have a positive experience in the Bury St Edmunds Vodaphone Brach.
Thank you again

Vodafone UK - Bury St Edmunds からの回答
Cassie was very pleasant, helpful, thorough and efficient. I would be very happy to visit Bury St Edmunds shop again.
Thank you.

Vodafone UK - Bury St Edmunds からの回答
I was very impressed with Cassie. My current plan is coming up for renewal and she explained the options to me clearly and answered all my questions in a way that I could understand. I have both iphone and ipad plans through Vodafone and my ipad is not quite up for renewal yet so I was not able to make any final decisions today but will be back in soon.
We also discussed moving across to Vodafone for our wi-fi as our contract with BT ends in November. Cassie was also very helpful with options plus information regarding the options in keeping our current bt email addresses.

Vodafone UK - Bury St Edmunds からの回答
Was looked after today by a guy called Richard.
Explained everything very easily and has a really nice laid back approach which we liked.

Vodafone UK - Bury St Edmunds からの回答
Great help especially with this occasion. Also great help with the set up after the account was created

Vodafone UK - Bury St Edmunds からの回答
Nichole was most helpful, her experience intertwined with her knowledge and cheerful attitude made for a refreshing experience in selling me a IPhone 16 Pro Max. Being in sales myself I know how hard people press for a sale and this was far from that. She is a credit to Vodafone and I hope this finds the right person to give her that recognition she deserves! Thank you kindly Nichole, it was a pleasure!

Vodafone UK - Bury St Edmunds からの回答
Very thoughtful and helpful any questions answered making visiting the shop more of a pleasure than a chore!

Vodafone UK - Bury St Edmunds からの回答
Rob was very helpful at explaining my new handset. Rob is a real asset to your company... thank you.

Vodafone UK - Bury St Edmunds からの回答
A big thank you to Cassie in the Bury St Edmunds Store. Wanted to update my phone and Cassie was extremely helpful and patient in explaining my options and helping me out. Would definitely ask for Cassie again. Thank you.

Vodafone UK - Bury St Edmunds からの回答
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