Vodafone UK - Bury The Mall レビュー 

260
TrustScore 5段階評価の5

4.9

5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB


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5つ星のうち5の評価

Offered me great discounts ..chrissy was the sales representative..she was great very informative and keen on getting me a good deal, broke down all details so I understood them well

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5つ星のうち5の評価

Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... もっと見る

企業が回答しました

5つ星のうち5の評価

Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... もっと見る

企業が回答しました

5つ星のうち5の評価

Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed... もっと見る

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企業情報


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  • 5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, 英国

4.9

優良

TrustScore 5段階評価の5

260件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(260)

過去12か月のレビュー数: 41,063

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5つ星のうち1の評価

Visited shop today and what an…

Visited shop today and what an experience! Was treated very badly by one the staff and as for the so called manager! Not very helpful at all !
I won’t be going in that store again appalling service ! Get some customer service skills !

2025年4月14日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hey Maurice,

We appreciate you taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced with the store support. We totally get how frustrating that must have been for you, and regret that your previous attempts to seek help were unsuccessful. Your feedback is important to us, and we will look into this matter thoroughly.

We're here to help you sort this out. Please reach out to our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Erica was fantastic

Erica was fantastic. Help myself throughout the whole process and helped me get the best deal

2025年4月8日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hey Dylan,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Served by Chrissy who was very good…

Served by Chrissy who was very good with everything in store and got us sorted

2025年4月4日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hey Javad,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Absolutely fantastic staff Erica and…

Absolutely fantastic staff Erica and chrissy were amazing and helped so much getting my new phone credit to the company.

2025年3月26日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Thanks for your lovely feedback for Erica and Chrissy. It's great to see they made such an awesome impression on you today 😊
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

I would like to thank everyone for the…

I would like to thank everyone for the fantastic customer service and support your company has provided for your customers that’s incredibly awesome and extremely valuable and helpful for the new business and new customers to build your brand to the next level and highest peak of the world wide.

As a loyal customer to the Vodafone, I would recommend my family members, friends and colleagues too to get a deal with Vodafone.
I have just visited Vodafone store and have found a good deal like you can get iPhone 16 Pro Max at £66 for 36 months with unlimited Data and other calls and texts.

5 star out of 5 I wish I could give more than that like 10 out of 10 for the flawlessly talented teams and other services you have provided so far.
So far so good as far as I see from your website and customer acquisition and marketing tack-ticks. I know how it goes because I was a part of Vodafone family before and worked more than 2 years with Vodafone in India. Just go with the flow Vodafone I am there and here till my last breath. X Jo

2025年3月17日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hi Shabby,

Thank you for taking the time to review, it's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Erica is the best 😜

Erica was amazing.
She went above and beyond to help sort out 2 contracts given sound advice around saving money on both. She also looked into trying to save money on our broadband. Erica was a joy to do business with.

2025年3月15日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hi Tim,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Extremely friendly and helpful service!

Erica was so lovely and helpful, making my visit to Vodafone and the process of upgrading my phone as smooth as possible. Couldn’t have asked for a better helper, give her a pay rise immediately!!! :)

2025年3月15日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hi Aidan,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Super experience from zulfi at the bury…

Super experience from zulfi at the bury store everything so simple and smooth

2025年3月11日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hello Donna,

Thanks for letting us know what an amazing job Zulfi did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ali - A credit to the business

We were served by Ali, and he assisted my wife and I with our sim deals. He explained the process to us calmly, even thought we asked him lots of questions. He showed great customer service and helped us pick deals which suited our needs. He is a credit to the company, and I can’t recommend his service enough.

2025年3月9日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

5つ星のうち5の評価

thanks for new phone very happy

i came and bought a phone today from erica, she was absolutely stunning and amazing, i was so happy with my phone and the customer service from ERICA.

2025年3月8日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zulfi at bury is an absolute gem and…

Zulfi at bury is an absolute gem and great knowledge super efficient customer service excellent

2025年2月25日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hi Zul,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Served by Chrissy very helpful fixed my…

Served by Chrissy very helpful fixed my phone and saved me Money on my plan

2025年2月25日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hi Ian,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Best customer service

Had an amazing service provided by Rachel! Thank you!

2025年2月22日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hey Serhii,

Thanks for letting us know what an amazing job Rachel did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service

Excellent customer service

2025年2月21日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hey Jennie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff at the bury store…

Very helpful staff at the bury store assistant manager Chris sorted all issues very promptly and professionally, this this the customer service that you want in store, thank you

2025年2月14日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Chrissy helped me with everything after…

Chrissy helped me with everything after I lost my phone and was amazing at getting all my stuff back

2025年2月5日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hello, June,

It's great to hear about the positive experience which you had with Chrissy. We appreciate you taking the time to write in a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Served by Chrissy

Served by Chrissy in store. She was amazing and answered all my questions and steered me in the right direction. Very informative and helpful. A credit to your store

2025年2月5日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hello, Alexander,

It's always our aim to provide a helpful service, so it's great to hear that Chrissy delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Chrissy was very helpful and friendly

Chrissy was very helpful and friendly

2025年2月4日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

We really appreciate your positive feedback, Darryl! If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great service from Erica

Great service from Erica
Thanks to all girls very lovely and friendly thankyou xx

2025年2月1日
自発的なレビュー
Vodafone UK - Bury The Mall ロゴ

Vodafone UK - Bury The Mall からの回答

Hi Sehrish,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

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