From the moment we entered the store until we left we were treat with respectful and friendly service. The level of expertise and genuine desire to provide what we needed was amazing and gave us an... もっと見る
企業が回答しました
所在地
所在地を変更3 The Parade, CT1 2JL Canterbury, GB
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レビュアーのコメントを見てみましょう
We were seen by Joe who I believe is the store manager. Throughout our time there we found Joe to be very professional and informative and very knowledgeable. We were given multiple options for our ne... もっと見る
企業が回答しました
I had a fantastic experience at the Vodafone Canterbury store recently. I was served by Tom, who was incredibly helpful and knowledgeable, making the whole process of upgrading my phone completely sea... もっと見る
企業が回答しました
I visited this Vodafone store recently and had a fantastic experience. The staff member Riya, who served me was polite, patient, and made sure all my questions were answered before I left. Excellent c... もっと見る
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企業情報
Vodafone UK - Canterbury について
当該企業による記述
連絡先
3 The Parade, CT1 2JL, Canterbury, 英国
4.8
優良
265件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Upgrade
I visited Vodafone to upgrade my phone and Tom and Sharna were very helpful and spent time to make sure I had the deal I needed for travel abroad
2025年11月14日
自発的なレビュー
Vodafone UK - Canterbury からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Absolutely fantastic service extremely…
Absolutely fantastic service extremely helpful and fantastic management
2025年11月14日
自発的なレビュー
Vodafone UK - Canterbury からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Service was spot on
Service was spot on, Joe was amazing, couldn’t of asked for a better to help me out
2025年11月14日
自発的なレビュー
Vodafone UK - Canterbury からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Joe, brilliant boss at our local Vodafone shop
We happened to walk into our local Vodafone shop in Canterbury to ask a query and we found them to be so very helpful. Joe, the manager, warmly greeted us, and introduced us to their new recruit Ria, and their iPhone expert Tom. Not just friendly, they were extremely knowledgeable. Ria had been hired because they were trying to improve diversity in the shop with a view to address customer language barriers, which I believe is such an inclusive thought, with everyone a winner. Vodafone should take up Joe’s idea for their shops all over the country. Incidentally, they also found us a new plan which saved us lots of money.
2025年11月5日
自発的なレビュー
Vodafone UK - Canterbury からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Good service …
Went to my own provider EE/BT in Canterbury first to sort out a problem. Worse than useless! Then visited Vodafone a few doors away and Joe was most helpful even though I explained that I wasn't one of their clients and just needed a technical term solved.
2025年11月6日
自発的なレビュー
Vodafone UK - Canterbury からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tom was great
Tom was incredibly helpful. Excellent customer service skills and great at his job.
2025年10月26日
自発的なレビュー
Vodafone UK - Canterbury からの回答
Hi. We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom from the Canterbury branch couldn't…
Tom from the Canterbury branch couldn't have been more helpful and knowledgeable, he's taken care of 3 issues for me today, saved me 20 pounds a month and I pick up a new phone in a couple of days that I wouldn't have even known about until I visited the store today. He even pointed out the free pixel buds I can register for. Thanks a million Tom!
2025年10月25日
自発的なレビュー
Vodafone UK - Canterbury からの回答
Hi. We're happy to hear that you had such a positive experience! We appreciate you highlighting the team member's knowledge and helpfulness in resolving your issues and saving you money. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Massive problem resolved properly
Had a massive issue with my other half’s phone. From day one when the problem started we popped into the store and the team where massive help especially to Joe and his team in CANTERBURY. My other half is easily stressed and overwhelmed but the team in Canterbury they made sure to explain everything clearly and in a way she understood and was a very comfortable experience
2025年9月25日
自発的なレビュー
Vodafone UK - Canterbury からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very helpful
Very helpful, team members are amazing, helped sort a problem with an order
2025年9月25日
自発的なレビュー
Vodafone UK - Canterbury からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone UK - Canterbury からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Outstanding service.
Shana was helpful, articulate and professional. Made what we thought was complicated incredibly simple.
2025年10月13日
自発的なレビュー
Vodafone UK - Canterbury からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Great personal service
As always, Canterbury Vodafone is my first ‘port of call’ for personal help with my Business account.
Today they helped me achieve contact with the Broadband team to help solve a difficult issue with my router installation.
Much appreciated.
2025年9月24日
自発的なレビュー
Vodafone UK - Canterbury からの回答
Hey Mrs J E Bray,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ioana in Canterbury was really helpful…
Ioana in Canterbury was really helpful and friendly while helping me with my upgrade options
2025年9月22日
自発的なレビュー
Vodafone UK - Canterbury からの回答
Hey Marek,
Thanks for the lovely review and fantastic support for Ioana.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Joe and ioana are the best
Joe and ioana are the best. Set up mu watch very easily. They are both great !
2025年9月22日
自発的なレビュー
Vodafone UK - Canterbury からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Fantastic and helpful
Tom was fantastic talked me through the process of upgrading my phone and worked it out well for me and my partner, he was amazing. Talked through the different options I had and helped me work out what was best for me.
2025年9月17日
自発的なレビュー
Vodafone UK - Canterbury からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Just popped in to Vodafone Canterbury…
Just popped in to Vodafone Canterbury and received brilliant advice and help. Spoke with Edward who was able to assist me with my requirement immediately.
2025年9月11日
自発的なレビュー
Vodafone UK - Canterbury からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Vodafone UK - Canterbury からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent
Jo, Sharna and Ed are all amazing people who are so willing to help with explaining and assisting with all aspects of Vodafone business. Phone, internet, upgrades, sim info etc always a smile too
2025年8月22日
自発的なレビュー
Vodafone UK - Canterbury からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Excellent service
We were assisted by Sharna and Joe on both visits to the Canterbury store. Their customer service skills and tech knowledge was outstanding, lovely friendly banter and chat!
Sharna should definitely get that raise!
2025年8月15日
自発的なレビュー
Vodafone UK - Canterbury からの回答
Hey Tarah,
Thanks for the lovely review and fantastic support for Sharna and Joe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a knotty problem
I had a knotty problem, and rather emotional issuedue to a family member letting me down. Edward was kind and patient and and helped me with all the options.
2025年8月15日
自発的なレビュー
Vodafone UK - Canterbury からの回答
Hey Paula,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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