Vodafone UK - Cardiff レビュー 

221
TrustScore 5段階評価の5

4.9

50 St David's Shopping Centre, CF10 2ER Cardiff, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Keira was very helpful in getting me to buy my new phone.she made what might have been a very stressful experience quite enjoyable.from Elizabeth Jones

企業が回答しました

5つ星のうち5の評価

I visited Cardiff Vodafone store this morning. I had booked a Fix and Go repair for my mobile which had charging issues. DAVID, your Tech Guy, said it only required the charging port cleaning which h... もっと見る

企業が回答しました

5つ星のうち5の評価

I visited the Cardiff store to query a broadband and a sim only deal. I was served by an advisor named Huw who made the experience effortless and went the extra mile to ensure I fully understood the p... もっと見る

企業が回答しました

5つ星のうち5の評価

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Cardiff について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 50 St David's Shopping Centre, CF10 2ER, Cardiff, 英国

4.9

優良

TrustScore 5段階評価の5

221件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(221)

過去12か月のレビュー数: 42,866

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I went in store with a problem I had…

I went in store with a problem. I was assisted by Kyle, he was fantastic. He sorted it all out which I have been trying to do for over a year.

2025年7月18日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Kate,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Kyle.

If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

All the staff were really kind

All the staff were really kind, friendly, and helpful. We were served by Saif, who was very dedicated in finding us the right phone plan for us, and was very outgoing and jokey, which made our experience great. Best service I've had!

2025年7月9日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lovely friendly staff

Myself and my husband always get our SIM cards from the Cardiff Vodafone when we come from Canada to wales on holiday which we do every year and every time we are met with lovely staff this time we had a lovely girl Niamh she was very helpful friendly she offered us great information and we are looking forward to getting our SIM cards again next year

2025年7月6日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Sharon,

Thanks for the lovely review and fantastic support for Niamh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service St.Davids,Cardiff …

Went into St Davids Cardiff,to renew my contract,met by Saif he was extremely helpful. Had patience going through all the options very amiable ,usually dread going into phone shops never found them paticularly welcoming but this experience with Saif was ideal.

2025年6月23日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Chris,

Thanks for the lovely review and fantastic support for Saif.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Upgrade

Popped into Vodafone, St David’s for a phone upgrade. I was met by Dave who was brilliant - he was extremely helpful. He managed to increase my minutes, calls and data but decrease my monthly bill. Thank you Dave!

2025年7月6日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Adam,

Thanks for the lovely review and fantastic support for Dave.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jamie Davies in the Cardiff Store was…

Jamie Davies in the Cardiff Store was incredibly helpful and patient. He gave excellent advice and meticulously set up my child's mobile phone with all of the crucial security and safety settings.
Thank you Jamie

2025年6月28日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Hannah,

Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service we asked for help and…

Fantastic service we asked for help and got it and saved 10 pounds a month.
Whoop whoop

2025年6月27日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Jeff,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Knowledgeable, friendly about renewal of phone

Well informed, experienced and friendly. Immediately greeted on entry to shop and directed to Kyle (great) within minutes. We had a fair idea what I wanted and why, he knew all the relevant products and calculated the prices and discounts. It's why I've never left Vodafone.

2025年6月7日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Holly,

Thanks for the lovely review and fantastic support for Kyle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Huw was so helpful and enthusiastic

Huw was so helpful and enthusiastic - he ensured I had the best deal!

2025年6月7日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hi Sasha.

We're happy to hear that you had such a positive experience.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

It's all about the Customer Service!

We had gone to the store the day before and had honestly not been impressed by the Advisor who was more interested in her own phone rather than helping me out. We nevertheless returned this morning and spoke to Jamie who was instead, perfect. He understood what I needed, had a really pleasant chat with us and I left the store with a new phone, better plan and feeling very satisfied by the experience. Thanks for the help.

2025年5月26日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hi Cristina,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I wanted to buy a new sim and an…

I wanted to buy a new sim and an iPhone. So I went Vodafone outlet at Cardiff and then there was a person called Saif Chadli he was very friendly and guided each every points in the contract and the payments. Really nice person.

2025年5月7日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Trevon,

Thanks for the lovely review and fantastic support for Saif.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Bean Water Slip n Slide

Tash was concise, provided excellent service and was informative and VERY FUNNY

2025年5月7日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey,
Thanks for the lovely review and fantastic support for Tash.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I recently visited the Vodafone store…

I recently visited the Vodafone store at Cardiff St David’s and was served by a staff member named Saif. He was exceptionally helpful, professional, and knowledgeable. He provided a clear, friendly assistance throughout. His excellent customer service made the whole experience smooth and pleasant. Highly recommended!

2025年5月7日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service and very…

Great customer service and very friendly and just helping us choose our plans for the future

2025年5月5日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Luca,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Huw was extremely easy to talk to and…

Huw was extremely easy to talk to and explained everything about the phone and contract in great detail

2025年4月30日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Scott,

Thanks for the lovely review and fantastic support for Huw.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Huw was brilliant at explaining…

Huw was brilliant at explaining everything we needed to know about phone contract

2025年4月30日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Carys,

Thanks for the lovely review and fantastic support for Huw.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Kyle and Huw

Excellent service from Kyle and Huw, speedy and efficient delivery of adequate important information. Friendly and helpful service, I was impressed with their professionalism and knowledge. I would highly recommend this business, and will return in future. Thanks for making my experience comfortable and pleasant.

2025年4月3日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Laura,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

10/10 ABSOLUTE STAR

10/10 ABSOLUTE STAR

Markus was an absolute star. Very helpful. To a degree it has been the best experience for my 91 year old Dad who has been with Vodafone for 10 years! From 11/3/2015

A star staff member that is a great ambassador for Vodafone.

2025年3月31日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Annagret,

Thanks for the lovely review and fantastic support for Markus. It brings us great joy to hear that you had an amazing experience.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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