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Vodafone UK - Cardiff レビュー 

211
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TrustScore 5段階評価の5

4.9

移動体通信事業者
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50 St David's Shopping Centre, CF10 2ER Cardiff, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37... もっと見る

企業が回答しました

5つ星のうち5の評価

Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more!... もっと見る

企業が回答しました

5つ星のうち5の評価

Was served by Keira. She was totally helpful. She went through my options with me. Giving me the best deal I could get for the phone I wanted. Would highly recommend her. When needing assisting

企業が回答しました

5つ星のうち5の評価

Saif was excellent! Most helpful, knowledgeable & friendly. He really took a genuine interest in our needs & what we wanted. He clearly & simply explained potential options - & wrote them down for us... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Cardiff について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 50 St David's Shopping Centre, CF10 2ER, Cardiff, 英国

4.9

優良

TrustScore 5段階評価の5

211件のレビュー

5つ星
4つ星
3つ星
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顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(211)

過去12か月のレビュー数: 41,198件

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5つ星のうち5の評価

Upgrade

The lady was very helpful and friendly and made our experience comfortable

2026年7月15日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hi Susan, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Was served by Keira

Was served by Keira. She was totally helpful. She went through my options with me. Giving me the best deal I could get for the phone I wanted. Would highly recommend her. When needing assisting

2026年7月10日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Anna,

Thanks for the lovely review and fantastic support for Keira.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Keira

The lady Keira was very informative and answered all my questions and got the exact plan I needed Thank you Keira you are an asset to the team

2026年7月4日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey hill,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kyle had great customer service

Kyle had great customer service, was very helpful and friendly

2026年7月3日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

We were seen by markuss today at the st…

We were seen by markuss today at the st David’s store he was truly amazing from start to finish he was able to sort out a new phone for us and a sim deal explained everything from start to finish very professional polity made you feel at ease with his friendly personality he is a complete asset to your company Thank you from a very happy Vodafone customer Mrs Setchfield

2026年5月12日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Wendy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Feedback

Would like to thank Markuss in Cardiff St David’s for all their help after being previously miss advised on the 2 hour phone call yesterday (11/05/2026) he managed to rectify all the issues and more! Credit to your store

2026年5月12日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Melissa,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

took the time to explain my options

Jamie took the time to explain my options and allowed me to save money. He even allowed me to compare with another company. Very professional and friendly service today

2026年5月1日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Welsh,

Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Jamie for your clear…

Thank you Jamie for your clear explanations. You were fantastic! Really appreciate you taking the time to ensure that we understood

2026年5月1日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent customer service in store…

Excellent customer service in store today. Our service advisor Sam was really helpful sorting a new phone for our daughter and upgrading our WiFi. Thank you.

2026年4月24日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Jayne,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you Marcus

It was a pleasure to be helped by Marcus
Smily - knowledgeable and willing to help in a no rush manner

Thank you

2026年4月12日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

David the Amazing Repair Specialist in Vodafone St Davids Centre Cardiff

I went into the Vodafone store in St Davids Centre in Cardiff last week.I was besides myself as unbeknown to me i had downloaded an app which resulted in my mobile going absolutely mental & having 37 viruses.I was unable to use my phone at all & was very worried regarding my information held on the mobile.David the repair specialist was amazing.within minutes my phone was sorted & up & running again.He also put my mind at rest explaining that the viruses were not harmful.What excellent service.Thank you David for all your help & making my day.

2026年4月9日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Carol,

Thanks for the lovely review and fantastic support for David.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kyle is the best (GOAT)

2026年1月31日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Emma,

Thanks for the lovely review and fantastic support for Kyle.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Very impressed with the service received by Kyle at the Cardiff store today. He provided friendly and honest service . I would recommend this store for fantastic service. Thank you Kyle amazing!

2026年1月24日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thoughtful and helpful service

Yesterday I bought a new phone/SIM package from Vodafone Cardiff. Keira was the person who helped me do this. She was professional, friendly and took time to work through options. She also suggested there could be benefits in me changing my broadband to Vodafone but there was no pressure or hard sell.

2026年1月14日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey there,

Thanks for the lovely review and fantastic support for Keira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I visited Vodafone twice and both times…

I visited Vodafone twice and both times Jamie was outstanding. The service was fast, professional, and genuinely helpful. Jamie took the time to understand what I needed and worked to find the best options for me, not just the easiest sale. Everything was explained clearly and I felt looked after as a customer. A really great experience thanks to Jamie.

2026年1月11日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hi Abrar,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jamie —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sam was great he went in to all the…

Sam was great he went in to all the detail.

2026年1月10日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hi Moira,

Thank you so much for your wonderful review and the amazing support you’ve shown for Sam—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sam was very friendly and helpful…

Sam was very friendly and helpful during my experience here, will definetly come back again and request him.

2026年1月12日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Loona,
 
Thanks for the lovely review and fantastic support for Sam.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kyle made life really easy

Kyle made life really easy, saved me money on my sim and also gave me the right advice about my tablet

2026年1月3日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Carl was really helpful today

Carl was really helpful today, he made everything seem straight forward thank you so much for your patience, I'm so happy with my new purchase thank you again 😊

2025年12月22日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Nicola,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち4の評価

Visited the Vodafone, Great support

Visited the Vodafone store earlier today and Rania helped me out with updating my plan. She was really friendly and patient, and walked me through a couple of options that actually saved me a bit of money.Only slight downside was that the system was running slow, so the whole process took a little longer than expected. But apart from that, the service itself was excellent. Happy with the outcome and appreciate the help!

2025年12月5日
自発的なレビュー
Vodafone UK - Cardiff ロゴ

Vodafone UK - Cardiff からの回答

Hey Rowan,

Thanks for the lovely review and fantastic support for Rania.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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