Vodafone UK - Chatham レビュー 

209
TrustScore 5段階評価の5

4.9

11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP Chatham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Went in to upgrade my phone and was served brilliantly by Mollie! Very helpful and aided me throughout the entire process - pleasant experiance!

企業が回答しました

5つ星のうち5の評価

I went into Vodafone Chatham today and was greeted and served kindly by Nathan. I originally came in about my charging port. Whatever he did, he fixed it within seconds. Went to another shop to tes... もっと見る

企業が回答しました

5つ星のうち5の評価

Mollie was very instrumental in convincing me to get an Iphone17 pro max . She is very pleasant , detailed and helpful with the product details . She smiled throughout the process of setting up and c... もっと見る

企業が回答しました

5つ星のうち5の評価

Had problems with my camera on the phone. Told I would be able to get it repaied but would take 2 to 3 weeks or upgrade my phone today. Decided to go for the upgrade and Mollie explained the offer for... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Chatham について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 11 Wilmot Square, Unit 26 The Pentagon Centre, ME4 4HP, Chatham, 英国

4.9

優良

TrustScore 5段階評価の5

209件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(209)

過去12か月のレビュー数: 39,680

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Helpful and polite

Helpful and polite. Nice process

2023年12月16日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hey Jason,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Danny was really helpful and polite

Danny was really helpful and polite. Nothing was too much trouble. Would definitely recommend him. Andy Card .

2023年12月8日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was unreal

Alex was unreal, he really went above and beyond his duties. Thanks very much for all your help.

2023年11月29日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Rochelle,

Thanks for your kind words and taking your time to share the experience in store with Alex.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Went in Vodafone chatham and I was glad…

Went in Vodafone chatham and I was glad to get assistance from Erin she was a massive help with sorting me out with my sim card I'm so grateful for her help she made me understand everything like I was brand new

Best experience I have had

2023年11月27日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Chris,

I’m glad to hear you found the best option for you when visiting the store. Thanks for your kind words for Erin.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Professional and friendly

Really grateful for the help I was provided by Erin today. Professional and friendly conduct!

2023年11月28日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Evie. Thank you for your review for Erin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came in with issues with my phone

Came in with issues with my phone, was served by Erin. She was very helpful and polite and made the process so much easier for me!

2023年11月28日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Lucy. Thank you for your review for Erin. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Outstanding service from Alex

Outstanding service from Alex. Can’t thank them enough in that store. I’ve had been in a few times now and they have bent over backwards to sort out my issues.

2023年11月24日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Holly, It's really great to see Alex went above and beyond to get your issues sorted and left such a great impression on you.
Thanks for your awesome feedback, The Vodafone Social Media Team

5つ星のうち5の評価

Todd was very helpful today when I…

Todd was very helpful today when I visited the shop. He answered my questions and had the time to explain and help me out. Thankyou.

2023年11月22日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Debbie,

It's great to hear about your recent experience, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Alex in the Chatham branch was…

Alex in the Chatham branch was impeccable, he’s an absolute credit to your company, deserves a promotion.

2023年11月18日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Tim,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Served by Erin easy upgrade and very…

Served by Erin easy upgrade and very helpful even transfer all my data to my new phone.

2023年10月28日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Maggie,

We're pleased to hear about your recent experience. Thank you for reviewing and sharing your feedback for Erin.

If you ever need any help, feel free to message us over on Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Todd served me and was very good…

Todd served me and was very good service and advice

2023年10月26日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Nikita,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer care from Erin brilliant

2023年10月26日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi there,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service in store

2023年10月4日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Christopher,

Thanks for taking your time to share the experience in our store.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Perfect! Absolutely perfect

I came in with my Nan as she had a few issues with her phone, a lovely lady called Erin helped us out and got Nan all up and running again, her service went above and beyond and I can’t recommend her and the store enough, she made us feel so welcome and supported, thank you again Erin!

2023年9月16日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Todd was very helpful

Todd was very helpful, made the experience of upgrading easier

2023年9月20日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Hayley. Thank you for your review for Todd. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was incredible couldn’t have done…

Alex was incredible couldn’t have done better

2023年9月18日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Elena,

Thanks for sharing your fabulous feedback for Alex. If you need any help in the future, please message us via

- Facebook PM: vodafone.uk/3K1e4GB
- X DM: vodafone.uk/3nfdPyY or
- Instagram: https://ig.me/m/vodafone

Thanks again, Vodafone Social Media team

5つ星のうち5の評価

Vodafone Chatham

Good experience in Vodafone Chatham, helpful and friendly staff!

2023年8月26日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hey Clara,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Shocking

Shocking ! O stars would be too much. Ordered a phone for my elderly father. Got it delivered to my local store. I had enough ID to get a passport or bank account or driving license . Horrible woman said I had to get my dad in personally even though he lives 120 miles away and is in a care home. She just said “ cancel it then” and went back to staring at her computer screen. So I said send it to his home address and she refused ! absolutely shocking service. That’s Chatham in Pentagon shopping centre if anyone from Vodafone looks at this.

2023年8月9日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Martin. It's very disappointing to see your comments, concerns and feedback. We completely understand how shocking this encounter must have been.

Although the advisor was right in advising that your dad the account owner must pick up their order, it's still not the experience we wanted you to have, nor the service that we strive for here at Vodafone.

For more information, we would recommend taking a look at our 'Can I collect my order from a Vodafone store?' Help and Support web page https://vodafone.uk/453km0z - as you'll be able to see, we do state that apart from Pay as you go, any other orders need to be collected by the account owner.

Vodafone Social Media Team

5つ星のうち5の評価

Great experience in Chatham

Great experience in Chatham. Helpfully staff.

2023年7月12日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hi Donna. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Chatham store were great

Chatham store were great. Very helpful.

2023年7月1日
自発的なレビュー
Vodafone UK - Chatham ロゴ

Vodafone UK - Chatham からの回答

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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