Vodafone UK - Chester Grosvenor Centre レビュー 

284
TrustScore 5段階評価の5

4.9

3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB


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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... もっと見る

企業が回答しました

5つ星のうち5の評価

Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... もっと見る

企業が回答しました

5つ星のうち5の評価

Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... もっと見る

企業が回答しました

5つ星のうち5の評価

Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... もっと見る

企業が回答しました


企業情報


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  • 3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, 英国

4.9

優良

TrustScore 5段階評価の5

284件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(284)

過去12か月のレビュー数: 41,511

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Came in to see Jamie to transfer my…

Came in to see Jamie to transfer my data from my old phone to my new one, he was very helpful and friendly

2026年2月6日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey John,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Ryan

Excellent service from Ryan

2026年2月5日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey there,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had really good service at vodafone…

Had really good service at vodafone chester! Ryan set my new phone up and went through everything with me, would defo recomend.

2026年2月5日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey there,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant customer service from Steve…

Brilliant customer service from Steve from one Liverpol fan to another. Thank you

2026年1月30日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Julia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

trying to contact Vodafone re digital…

trying to contact Vodafone re digital changeover.
Unable to speak to anyone bar "TOBi"
even this useless piece of web chat doesn't understand what a digital changeover is.
Impossible to speak to anyone who has any idea about broadband.
Been into a Vodafone shop; no difference there either

2026年1月28日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Peter,

We sincerely apologize for the problems you've faced with our service. We assure you that our customers are out topmost priority.

This is not the experience we want to provide, and we regret any inconvenience it has caused. We take this issue you've faced very seriously and address it internally to ensure it does not happen.

We definitely don't want you to have a bad experience. You can reach out to the Broadband team to check for further details by calling 0333 304 0191 or chatting with them via LiveChat here: http://vodafone.uk/2LCJiTm.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Vodaphone store chester

Alan was so very helpful and knowledgable in fully achieving what was needed regarding my account

2026年1月27日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Deri,

Thanks for the lovely review and fantastic support for Alan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service from Taniya

Amazing service from Taniya, extrememly helpful with my data transfer and very kind girl

2026年1月26日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Barbara,

Thanks for the lovely review and fantastic support for Taniya.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience with the Chester staff

I was able to buy a new phone and sim on a great deal and get everything activated before I left the store. Thanks Ryan!

2026年1月21日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Beth,

Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Saw Alan in your Chester branch who was…

Saw Alan in your Chester branch who was friendly, very knowledgeable and was able to fix the issue with my device . Great experience thank you.

Pete Avery

2026年1月23日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Pete,

Thanks for the lovely review and fantastic support for Alan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jamie was very friendly

Jamie was very friendly, he gave me a a great deal on my phone and transferred all my data

2026年1月20日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jamie was extremely helpful

Jamie was extremely helpful, gave me a great deal on my new phone and transferred all my data for me

2026年1月17日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey there,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alan was very helpful and patience with…

Alan was very helpful and patience with me
Amazing how Alan took time to explain things to me to understand

2026年1月7日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Christelle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jamie was really friendly and helpful

Jamie was really friendly and helpful, he transferred all my data from my old phone to the new one and gave me a great deal

2025年12月15日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Paul,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jamie was extremely helpful…

Jamie was extremely helpful transferring all my data from my old phone

2025年12月15日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Shirley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Steve helped us with everything that we…

Steve helped us with everything that we needed from choosing a new hand set to setting up everything on our new phones. Myself and my husband to be have walked away very happy with everything. Great customer service Great atmosphere and we are 2 very happy customers.

2025年12月6日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey there,

Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Steve was amazing ..explained…

Steve was amazing ..explained everything step by step and made the whole process easy.

2025年12月6日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Simon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Steve was amazing he took the time to…

Steve was amazing he took the time to explain everything step by step I can’t thank him enough

2025年12月6日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Winifred,

Thanks for the lovely review and fantastic support for Steve.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jamie was extremely helpful and gave me…

Jamie was extremely helpful and gave me a great deal

2025年11月30日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Tom,

Thanks for the lovely review and fantastic support for Jamie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had a really positive experience in…

Had a really positive experience in store. Ryan helped me out with my query, was really friendly and explained everything clearly to me :)

2025年11月30日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Imogen,

Thanks for the lovely review and fantastic support for Ryan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ryan was excellent

Ryan was excellent

2025年11月30日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre ロゴ

Vodafone UK - Chester Grosvenor Centre からの回答

Hey Pete,
 
Thanks for the lovely review and fantastic support for Ryan.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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