I had a very bad experience setting my broadband at home up, Steven was so helpful in all the beaurocratic work (as it's impossibile to do anything by phone) , I got my compensation and will be... もっと見る
企業が回答しました
所在地
所在地を変更3 New Gate Row, Grosvenor Centre, CH1 1EE Chester, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Steven was absolutely fantastic with my 87-year-old mother. He was incredibly patient, kind and respectful throughout, taking the time to make sure she had all the right information and fully understo... もっと見る
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Hi, we spoke to the sales advisor Taniya and she was very helpful and very knowledgeable about the product we needed couldn’t do enough for us. Very pleased with assisting us thanks very much for all... もっと見る
企業が回答しました
Myself and my sister wanted a basic mobile phone for our elderly friend as we could not get hold of her at times due to an old land line that wasn't reliable, she was worried that due.to her not bei... もっと見る
企業が回答しました
企業情報
Vodafone UK - Chester Grosvenor Centre について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
3 New Gate Row, Grosvenor Centre, CH1 1EE, Chester, 英国
4.9
優良
284件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Alan was a great help in store today
Alan was a great help in store today. I had a problem with my phone but he got me back up and running. Thanks
2025年11月23日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Eleanor,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Gary,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
In store Chester
Terry made our new phone purchase easy , we couldn’t have hoped for a better service
2025年11月1日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tanya she’s the best
2025年11月20日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Steve was very helpful .
Steve was very helpful and explained everything. Explained how to obtain my MAC code and helped me to get it. Overall a good experience.
2025年11月13日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
We're happy to hear that our agent Steve was helpful and that you had a good experience. We appreciate you taking the time to share your feedback with us.
Thanks,
Vodafone Social Media Team
Super Service
Steve was really helpful arranging a new phone for my husband and replacement phone tarriff for us both. Great service 👍🏻
2025年11月13日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
We're happy to hear that the new phone arrangement and replacement phone tariff worked out well.
Thanks for your review,
Vodafone Social Media Team
Vodafone UK - Chester Grosvenor Centre からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Jamie was extremely helpful gave me a…
Jamie was extremely helpful gave me a great deal on my sim plan and transferred all my data to my new phone
2025年11月10日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hi. We're happy to hear that you had a great experience! We appreciate your positive feedback regarding the helpful assistance you received with your new phone and plan. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Chester Grosvenor Centre からの回答
Hi. We're happy to hear that our team's humour and assistance were helpful. Thank you for your positive feedback; we appreciate it greatly. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was extremely helpful gave me a…
Jamie was extremely helpful gave me a great deal on my new phone and even transferred all my data from my old phone
2025年11月4日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Great customer service from Alan
Great customer service from Alan. I was new to the concept of air time plan having previously bought my phone outright.Everything pertaining to the contract explained clearly in an easy to understand language. The new Apple pro 17 looks amazing.
2025年10月20日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
I was served by Alan
I was served by Alan. Alan gave exemplary service. Very knowledgeable. Was open and transparent in his review of the options available.
2025年10月18日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
When we came into store we had a few…
When we came into store we had a few problems we needed help with taniya could not do enough for us she was fantastic and Steve he helped me transfer all my data just for that we will always come back to store
2025年10月15日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Terri was extremely friendly and…
Terri was extremely friendly and helpful transferring all my data to my new phone I collected today
2025年10月8日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
A great experience
It was our intention to find another provider as we were being bombarded with good deals for broadband and phones. Instead Jamie convinced us to stay, updating our deals to the latest available, and saving us money. He still managed to part us with money for a device, but we still came out of the store with a great deal. This Jamie did with charm and good humour and we are extremely pleased with the outcome.
2025年10月6日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Jamie was very hepful
Jamie was very hepful, gave me a great deal on my new phone and transfered all my data from my old phone
2025年10月6日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Jamie was extremely helpful gave me a…
Jamie was extremely helpful gave me a great deal on my new phone and transferred all my data from my old phone to my new one
2025年10月6日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Outstanding Help
The help I received in the Chester branch was outstanding. I am in my eighties and have very little understanding when it comes to technology. Terri spent a great deal of time explaining the kind of phone that might be suitable for my needs. She was very kind, patient and in no way pushy.
2025年9月25日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Jill,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great Service from start to finish
Steven was extremely polite, knowledgeable and appreciative of our situation and instantly focused in on what was important for us, in terms of the service package we were looking for.
He took the time to clearly explain how everything was going to work, the associated costs and benefits.
He made it easy and took care of the hard work. It was a breath of fresh air compared to having to do it ourselves on the web or via the phone.
Could not recommend enough
2025年10月4日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey Christopher,
Thanks for the lovely review and fantastic support for Steven.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamie was extremely helpful sorting out…
Jamie was extremely helpful sorting out my new phone, gave me a great deal and transferred all my data
2025年10月1日
自発的なレビュー
Vodafone UK - Chester Grosvenor Centre からの回答
Hey,
Thanks for the lovely review and fantastic support for Jamie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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