Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... もっと見る
企業が回答しました
7 High Street, SN15 3ER Chippenham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Tom was very helpful with explaining all the different options that were available to select from for a new contract and finding one that suited my needs. He was very friendly and we had a good cha... もっと見る
企業が回答しました
Not exactly sure of the date that I went into the Vodaphone shop in Chippenham for some tech support but it was the Tuesday after England won their World Cup football match! Tom helped me. He greeted... もっと見る
企業が回答しました
Tom in Chippenham went the extra mile to make sure my phone and watch were operating correctly. I don't think I could have sorted it myself
企業が回答しました
We went into the chippenham store in Wednesday and were served by Ryan. We were very frustrated by dealing with the online service trying to set up a new contract so decided face to face would be bet... もっと見る
企業が回答しました
当該企業による記述
7 High Street, SN15 3ER, Chippenham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The advisor tried every way possible to sort out the issue with my network and finally found the issue and was rectified within minutes. When sorting the issue he also told me I could save money on my Vodafone broadband. Had issue's and he when above and beyond to sort. Couldn't resolve in store. As it was out of his hand, But told me he would personally get in touch when he had more answers.
He surely did know what he was doing and didn't just try and fob me off and do the basic.
Chippenham Store

Vodafone UK - Chippenham からの回答
Terrific service here always. Informed, courteous and respectful. Nothing is too much trouble for the employees. And especially grateful thanks to Grace

Vodafone UK - Chippenham からの回答

Vodafone UK - Chippenham からの回答
Massive thank you to Jo as popped over to upgrade my phone and she saved lots of hassle and saved me quite a bit money. Great service and lovely staff

Vodafone UK - Chippenham からの回答
Popped over to Chippenham to upgrade my phone. After speaking with grace she made the process very easy and saved me a lot of money. Great service

Vodafone UK - Chippenham からの回答
The man I have seen twice is so helpful pleasant, nothing is too much trouble.

Vodafone UK - Chippenham からの回答
Great people, very helpful, nothing is too much to ask!! Asset to Vodafone, all of them!

Vodafone UK - Chippenham からの回答
Tom in the Chippenham store was absolutely amazing
So helpful and knowledgeable
So much nicer than trying to sort my problem via the App

Vodafone UK - Chippenham からの回答
Originally got a Big Value 30 package. Expired 6 July. Came into store on July 2 to top up for a Big Value 10 once original package finished. Everything done by staff, not me. Paid £10 to put credit on account. Lady said ‘all done, will just take time to reset”.
Except it never did.
Every time I got the same message from Vodafone saying they couldn’t activate the new bundle.
Then they charged me £2 on July 6, and £ 2 on July 7, even though the only thing I was trying to do was activate my 10.
Came back into the store.
Lady said “it’s because you only have £6 on your account “
“Nothing we can do. I will escalate it”
So now I have to have their sim in my phone so they can call me “hopefully within 2 days” and have no data or call abilities. Fabulous!
What is the point of coming in to a store to get things sorted if staff either do it wrong or can’t do anything?

Vodafone UK - Chippenham からの回答

Vodafone UK - Chippenham からの回答
Very helpful and efficient. Jo listened, had a solution straight away and helped me achieve what I came in to do.

Vodafone UK - Chippenham からの回答

Vodafone UK - Chippenham からの回答
Tom was great! Really friendly, helpful and patient. Left the shop feeling happy.

Vodafone UK - Chippenham からの回答
Thomas was fantastic. Great knowledge and even had chocolates.

Vodafone UK - Chippenham からの回答
Thomas answered all questions and more , very clear explanation, very patient and reduced our bills. Many thanks

Vodafone UK - Chippenham からの回答
I visited the vodafone store and spoke with Jo, she was very helpful and polite taking her time with me to explain how my new device worked and helping me to set it up.

Vodafone UK - Chippenham からの回答
I visited the store today to get some ideas on what phones might be available for my daughter, the team were helpful and showed me all the options, explaining things easily for me. Really bubbly staff - we look over my options and will be returning!

Vodafone UK - Chippenham からの回答
Great service, simple explanation of all the options and no pressure.

Vodafone UK - Chippenham からの回答
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