Went to sort out my contract in the Crewe store dealt with Tom and Alex and they were outstanding. Really professional knowledgeable and we’re able to help me understand everything I needed highly rec... もっと見る
企業が回答しました
所在地
所在地を変更57 Market Street, CW1 2EY Crewe, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
All the staff have been superbly helpful and couldn’t ask for better service. Wish everyone was as helpful as Vodafone Crewe. Would 110% recommend the service I have received at Crewe.
企業が回答しました
Kelby was absolutely brilliant today when we went to enquiry about a new phone. He was very professional, informative and spent quality time helping us even when there were other people waiting, we di... もっと見る
企業が回答しました
Yet again the boys held the fort, great service. Putting me in the right direction, getting my phone swapped with no issues. ALWAYS glad to have a human to chat to, andvto get the job done right and... もっと見る
企業が回答しました
企業情報
Vodafone UK - Crewe について
当該企業による記述
連絡先
57 Market Street, CW1 2EY, Crewe, 英国
4.9
優良
147件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
The assistant in the crewe store was…
The assistant in the crewe store was superb. Very professional
2025年3月29日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hey Roger,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 Star Customer Service. As someone who struggles with Phone…
As someone who struggles with Phone Tech ... discovering that my Phone had died completely and being 100% reliant on it for my work and travel... as ever Vodafone Team at Crewe... thank you. I need to namecheck Kelby who in 45 minutes delivered solutions to my problems and is a brilliant ambassador for Vodafone!
2025年3月31日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hey David,
This is fantastic to hear! We really appreciate the feedback. Glad to know your concern was looked into and sorted by Kelby.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Tom was very very helpful and really…
Tom was very very helpful and really helped us make our decision re mini… we will be back to sort our contract.
Got talk mobile currently and very pleased with it!
2025年3月31日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hey Carol,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served and looked after very well…
Was served and looked after very well by all staff in the crewe branch
2025年3月28日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hey Bryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service by Tom he was friendly & helpful., it’s great being able to go into a shop and have an ‘actual’ human being there to help.
2025年2月20日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hi there,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I’ve just been to Vodafone Crewe and…
I’ve just been to Vodafone Crewe and was served by Kelby.
Kelby was very polite, helpful and very professional with the way he dealt with me while I was purchasing my new IPhone.
Well done Vodafone Crewe and especially Kelby.
2025年2月10日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hi. Thank you for your review for Kelby and the team. It's always lovely to read such brilliant feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Staff member excellent.
The member of staff “Kelby” at Crewe CW1 branch was excellent. His knowledge and manor combined with the the Vodafone information for changing to a better deal made the visit not just worth while but a good experience. Well done to this young member of staff.
2025年2月1日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hi there,
This is a great review for Kelby. We’re glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks,
Vodafone Social Media team
The staff were very friendly
The staff were very friendly, they we are able to help with everything I asked and more. I was served by tom who was amazing and a credit to the store
2025年1月15日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hi Bret,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I was served by Kelby he was amazing I…
I was served by Kelby he was amazing I knew exactly what was happening and he explained everything twice before I even paid for anything and again after I paid I would definitely go back and be happy to be served by him again.
2025年1月11日
自発的なレビュー
Vodafone UK - Crewe からの回答
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Excellent service and experience
My husband and I upgraded both our Galaxy personal phones today and our home broadband. We were served by Tom who was incredibly friendly, knowledgeable and helpful. It was an absolute pleasure and would highly recommend dealing with Tom at Vodafone. Lovely guy! Thank you Tom.
2024年11月30日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hi there,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Excellent service provided by Tom
2024年11月19日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hi Graham,
Thanks for taking your time to leave this review for Tom.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Very helpful and made it understanding…
Very helpful and made it understanding and easy to sort, was quick with the process
2024年11月18日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hi Calvin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It is always a pleasure to visit this…
It is always a pleasure to visit this store since however trivial my query the staff members, Kelby and Tom recently, resolved my problems in a most courteous and efficient manner.
2024年11月12日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hi Warren,
These are lovely kind words of feedback for Kelby and Tom. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helpful and friendly team
The team were very helpful and friendly, taking the time to answer all my questions without making me feel rushed.
2024年10月16日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hello, Billy,
It's lovely to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
The manager Tom was extremely helpful…
The manager Tom was extremely helpful and went above and beyond to help me get my issue sorted.
2024年10月11日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hi Adam,
This is lovely feedback for Tom. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
I had a problem with WhatsApp on my I…
I had a problem with WhatsApp on my I phone. Kelby from Crewe Vodafone was great. After 10 minutes of checks he found I needed IOS updat. Great service from this talented young man. A credit to Vodafone
2024年9月14日
自発的なレビュー
Vodafone UK - Crewe からの回答
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Staff fantastic, pity about computer system
The staff at Crewe were fantastic and knowledgeable, and made the experience easy.
Unfortunately, the computer system was slow and Seth kept having to apologise for its slowness.
2024年9月14日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hello, Alastair,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Emma at the Crewe store was extremely…
Emma at the Crewe store was extremely helpful and friendly. Wasn't an easy task given 3 upgrades at once but manged to get everything sorted efficiently. Many thanks!
2024年9月4日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hi Marc,
We’re glad to hear you found the best options for you when visiting our Crewe store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vodafone UK - Crewe からの回答
Hi there,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again, Vodafone Social Media Team
Clear advice, friendly and helpful staff, definitely recommend an in-store visit
We came in looking for new phones on Vodafone after having the current ones for 6 years. I’d tried to upgrade myself on the app and via the online chat but didn’t find this helpful. The advisor didn’t give much information or options. So we decided to go into a store and I’m so glad we did! The store assistant (Tom) listened to what we were looking for, provided options and recommended what would be best for us personally. We were getting three new phones and SIM deals which took quite a while to set up but nothing was too much. Rather than us waiting, Tom got his colleague Daria to help too. They were both so personable and friendly and really made us feel valued. I went back yesterday to drop off the old phone as part of the trade in deal and received the same level of excellent customer service by Tom’s colleague (I missed her name) and Tom was there to say hello too. I would definitely recommend this store and Tom!
2024年8月10日
自発的なレビュー
Vodafone UK - Crewe からの回答
Hi Rebecca,
It's lovely to see you had such a positive experience with Tom and his colleagues. This is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Enjoy your new phones 😁 Thanks, Vodafone Social Media Team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。