Vodafone UK - Dorchester レビュー 

162
TrustScore 5段階評価の5

4.9

8 Cornhill, DT1 1BA Dorchester, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Walking into the shop today to change my mobile was a real pleasure to be greeted by such happy, funny and helpful staff. Thomas and Sam both gave such a great service with a smile and a laugh,we... もっと見る

企業が回答しました

5つ星のうち5の評価

Mya and the manager - Dorchester Branch have been so helpful and informative . I felt extremely anxious following a very worrying new plan set in place over a phone call from Vodafone which I will ne... もっと見る

企業が回答しました

5つ星のうち5の評価

Sam has been more than helpful today. Explained everything thing in a way that we could understand. Very friendly and got us a good deal. We ALWAYS use the Dorchester branch. Than you Sam

5つ星のうち5の評価

Lucie was amazing, she sorted out our problems with getting the internet connected in our new property and explained everything perfectly. Thank you Lucie

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

162件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(162)

過去12か月のレビュー数: 40,694

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Dan was incredibly helpful

Dan was incredibly helpful, patient and knowledgeable.

2024年1月18日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi Ali,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

2024年1月15日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi Paul,

Thanks for taking your time to leave this review for our Dorchester store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

The staff in this store are amazing

The staff in this store are amazing, so understanding & helpful. First the Regional Manager helped me as I was in a very distressed state & then Paul the Manager took over & helped me. I have nothing but praise for them all

2024年1月10日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi Susanne,

Thank you for your review and feedback for Paul. It's great to hear about this recent experience.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち1の評価

Horrible fibre broadband

Horrible. I have taken the full speed fibre broadband. Which is close to 1Gbps, however we will be lucky if we get a speed around 300 to 400mbps. No point in contacting the customer care

2023年12月25日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey ,

I can certainly appreciate your upset and frustration with this and I am sorry that you've been left feeling this way.

You can check/ test your Home Broadband service through our diagnostic tool here: https://vodafone.uk/2krM6Lw and if any issue is found, the fault would be raised for further investigation.

If you have a fault reference raised already, you can check for this through your Home Broadband App here: https://vodafone.uk/BroadbandApp and you can also reach out to our team on 0333 304 0191 or via our LiveChat team here: https://vodafone.uk/livechat

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ryan and phone advising

Ryan was accommodating, informative and calm to be around.

2023年12月19日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi Jamie,

This is a great review for Ryan. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Everly was fantastic from the…

Everly was fantastic from the dorchester branch of Vodafone and was polite and very professional a

2023年12月8日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Mel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fabulous service!

2023年12月8日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Christine,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful and patient support.

2023年12月2日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Richard,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Hamish was very helpful

Hamish was very helpful. Thanks.

2023年12月1日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Mark,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

All my questions were answered quickly. Ryan was very helpful, polite and gave excellent service.

2023年11月15日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi Ruth,

It's great to see your kind words for Ryan. We really appreciate your feedback. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Staff are very friendly and a great…

Staff are very friendly and a great help with a problem or enquiry.

2023年11月15日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi Jocelyn,

Thanks for sharing your fabulous feedback for our Dorchester team. If you need any help in the future, please message us via:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Dan was a really nice chap

Dan was a really nice chap, incredibly knowledgeable and helpful. Great asset to the company, will be coming back again.

2023年11月9日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi Nat. Thank you for your review for Dan. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Called into the dorchester store to…upgrades on phones and tablet

Called into the dorchester store to upgrade some things and was pleasantly greeted on our way in. Spoke to Dan who advised and guided me through all of the offers. He was very engaging and knowledgeable which was great. Dan sorted everything out in store and thoroughly deserves all the praise I can give. Great service and nothing was too much trouble.

2023年11月4日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

Great service

I meet today Mr . Ryan as manager customer in Dorchester Vodafone shops really good guy very helpful and tolerant, very respectful.

2023年10月28日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ryan was friendly

Ryan was friendly, helpful and found me a good deal. Very satisfied

2023年10月27日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi Geoff,

Thank you for reviewing and sharing your feedback for Ryan.

If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Dan couldn’t have been more helpful

Dan couldn’t have been more helpful; friendly, polite, knowledgeable, calm and informative. Thank you very much.

2023年10月21日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hey Louise,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing service

Simeon is fantastic at the Dorchester store, so helpful and attentive.

2023年9月16日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Thanks for your awesome feedback for Simeon.
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Amazing experience and service by Dave

Amazing experience and service by Dave. Knows what he’s talking about and made me feel comfortable as a customer. 100% going back if I need anything else.

2023年9月9日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi Mohammed,

This is lovely feedback for Dave. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち3の評価

waiting for over 40 mins

waiting for over 40 mins. Not enough staff.
Staff that were there were excellent

2023年9月5日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi Dean. Thank you for your review for the team in our Dorchestor store. Minus the waiting time, it's always lovely to read nice feedback for our advisors. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

James was so very patient and…

James was so very patient and determined to sort my phone issue. He certainly went above and beyond and I cant tell you how much I appreciated his help.
What a star he is .
Many thanks again.

2023年8月14日
自発的なレビュー
Vodafone UK - Dorchester ロゴ

Vodafone UK - Dorchester からの回答

Hi Annie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

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