The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... もっと見る
企業が回答しました
所在地
所在地を変更St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... もっと見る
企業が回答しました
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... もっと見る
企業が回答しました
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... もっと見る
企業が回答しました
企業情報
Vodafone UK - Dorking について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
St Martins Walk , 137 High Street, RH4 1AQ, Dorking, 英国
4.9
優良
170件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Vodafone UK - Dorking からの回答
Hey Claire,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
EXCELLENT WORK FROM SONAL
VISITED THE SHOP YESTERDAY AND MET SONAL WHO WAS FANTASTIC, SHE HELPED ME WITH MY NEW SIM DEAL AND WITH ALL MY OTHER ACCOUNTS AND MANAGED TO SAVE ME SOME MONTHLY OUTGOINGS. TOP WORK!
2026年2月18日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Mr D Trottman,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Sonal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodaphone employee of the year!!
Justin was a fantastic help from start to finish. Even when I messed up the phone data transfer and had to take the phone back, he was great. Nothing was too much trouble. He was friendly and professional and I’m very grateful. Please pass on my thanks to him. He’s a credit to Vodaphone.. 👍Matt
2026年2月13日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Matt,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Eric was very helpful transferring my…
Eric was very helpful transferring my phone data
2026年2月1日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Jackie,
Thanks for the lovely review and fantastic support for Eric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Justin and Junior were very proficient…
Justin and Junior were very proficient and helpful.in advising on new phone and setting it up.
2026年1月31日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
A really helpful conversation with…
A really helpful conversation with Sonal in the Dorking Branch. So good to speak to a knowlegable human. Thank you for your patience.
2026年1月28日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Annette ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Sonal —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Justin has been so patient and helpful
Justin has been so patient and helpful. Thoroughly recommended for advice and services.
2026年1月27日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Philippa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful staff Eric and Sonal…
Very helpful staff Eric and Sonal really caring and able to assist me.
2026年1月19日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Gill,
Thanks for the lovely review and fantastic support for Eric and Sonal
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Eric was Very helpful.
2026年1月4日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Dorking からの回答
Hey Bob,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Brilliant service from Eric at…
Brilliant service from Eric at Vodafone. Thank you.
2025年12月8日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Justin fantastic at vodaphone shop dorking
Justin brilliantly helpful in shop today.
Congrats to Vodaphone for keeping the High St shop open!
2025年12月5日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Paul,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sonal and junior were awesome
Sonal and junior were awesome. Helped us out a couple of times and got us out of some tech trouble with ease and a great attitude. Cheers guys!
2025年11月14日
自発的なレビュー
Vodafone UK - Dorking からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Junior and Sonal were fantastic!!
2025年11月14日
自発的なレビュー
Vodafone UK - Dorking からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
I had brilliant treatment from Eric
I had brilliant treatment from Eric. He is a star. He was patient and explained everything to me. Dont lose him.
2025年11月10日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi. We're happy to hear that you had such a positive experience. It's great to know that you felt well-informed and cared for. Thank you for your kind words! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sonal and Justin from Dorking Vodafone…
Sonal and Justin from Dorking Vodafone have spent a long time with me. Carefully explaining new contract etc to me with kindness and efficiency ‘
2025年10月15日
自発的なレビュー
Vodafone UK - Dorking からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Really polite helpful service and…
Really polite helpful service and advice. Eric explained everything clearly, and resolved the problems.
2025年10月5日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Don,
Thanks for the lovely review and fantastic support for Eric.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very nice people in the shop can't do enough too help well done guys
2025年9月20日
自発的なレビュー
Vodafone UK - Dorking からの回答
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Eric was extremely helpful and…
Eric was extremely helpful and addressed all my problems and issues.
2025年9月18日
自発的なレビュー
Vodafone UK - Dorking からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Junior was extremely helpful
Junior was extremely helpful, and agreed to waive the £25 data transfer charge as I hadn't been prevoiusly advised of this. Extremely helpful and courteous staff. Thoroughly recommended.
2025年9月18日
自発的なレビュー
Vodafone UK - Dorking からの回答
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
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