The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... もっと見る
企業が回答しました
St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... もっと見る
企業が回答しました
Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... もっと見る
企業が回答しました
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... もっと見る
企業が回答しました
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... もっと見る
企業が回答しました
当該企業による記述
St Martins Walk , 137 High Street, RH4 1AQ, Dorking, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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The staff were both so friendly and helpful- and sorted out the problems in no time at all

Vodafone UK - Dorking からの回答
A fantastic service by the Dorking Vodafone team. Thank you Eric and Sonal!

Vodafone UK - Dorking からの回答
Fantastic service from the very helpful ‘Sonal’, my wife and I switched both our mobile contracts and broadband after getting fed up with EE, she was super helpful as was her colleague, we got great deal and everything was explained, feel very valued as a customer and very happy with the new provider and phones, would 100% recommend

Vodafone UK - Dorking からの回答
Exceptionally helpful staff member - Sonal. Took her time to talk through available contracts for both myself and my husband. Made us feel valued customers - thank you very much!

Vodafone UK - Dorking からの回答
Junior was so helpful, courteous and such an able manager.
He showed real enthusiasm to sort out my Internet connection problems. All staff were amiable and diligent in sorting out other peoples issues.

Vodafone UK - Dorking からの回答
Really good attention and kind staff, perticularly Justin in the Dorkinf branch. All our enquires were handled quickly and efficiently, and we achieved everything we needed to do.

Vodafone UK - Dorking からの回答
Sonal is absolutely brilliant! So informative, friendly, lovely and super helpful. She has made the experience so easy and pain free to upgrade. Her positive energy was infectious! She is a credit to the Vodafone Dorking branch.

Vodafone UK - Dorking からの回答
Eric and Junior are wonderful people help me set up new phone and tell me how to use it.

Vodafone UK - Dorking からの回答
Justin has been very helpful no matter the question I have dealt with him for some time and that's why I come back to Vodafone and thank you very much

Vodafone UK - Dorking からの回答
Very helpful attention from Justin who served me on both occasions

Vodafone UK - Dorking からの回答
Justin was fantastic and sorted out my problem. Thank you so much.

Vodafone UK - Dorking からの回答
Junior was very helpful and knowledgeable. We updated all our phones and bought a new one

Vodafone UK - Dorking からの回答
Very helpful and impressive knowledge of phone capabilities. Made sure transfer of information was complete

Vodafone UK - Dorking からの回答
Was most impressed by service delivery today by Dorking store .
They could not be more helpful and I am very grateful for service n hrlp

Vodafone UK - Dorking からの回答
Great help from Junior at the Dorking Branch. He came to the aid of a 90 year old by transfering the data from an Android mobile to an iPhone - magic.

Vodafone UK - Dorking からの回答
Junior was very helpful and patient with me. He explained the whole process and even stayed after hours to complete the transfer of my old phone to new.

Vodafone UK - Dorking からの回答
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful situations manageable. However, the customer service phone line could be improved since it wasn’t very helpful despite a long wait.

Vodafone UK - Dorking からの回答
Junior was amazingly helpful, fully appreciated him, a great enployee

Vodafone UK - Dorking からの回答
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