The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... もっと見る
企業が回答しました
所在地
所在地を変更St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... もっと見る
企業が回答しました
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... もっと見る
企業が回答しました
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... もっと見る
企業が回答しました
企業情報
Vodafone UK - Dorking について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
St Martins Walk , 137 High Street, RH4 1AQ, Dorking, 英国
4.9
優良
170件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Excellent service from Eric and team
2024年9月11日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Frances,
Thanks for taking your time to leave this review for Eric and our store. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing service from Eric setting my…
Amazing service from Eric setting my phone up today
2024年8月23日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey there,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Matt and Eric charismatic
Matt and Eric charismatic, helped us to get through with the claim insurance as I broke my phone down. Excellent service, will definitely want to get back to the every single time, even in a difficult process, and situation along with the whole breaking down the phone, it was solved in the best possible manner by Eric and Matt
2024年8月21日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hello Rick,
It's great to hear that you received a 5 star service from Eric and Matt! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Thank you matt today
2024年8月5日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hello David,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service and very helpful staff
2024年7月20日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Carol. Thank you for your review. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Dorking からの回答
Thank you for your review Ormonde. It's always good to read such complimentary feedback for one of our team.
Thanks again, The Vodafone Social Media Team
Very helpful and friendly staff helps…
Very helpful and friendly staff helps me with transferring my picture and video to the new phone.
2024年7月12日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Chrsitina,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Justin has always given excellent…
Justin has always given excellent customer service, his patience and ability to calm a difficult situation is exemplary.
A true gentleman!!
2024年7月12日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Mark,
We love to hear it! Thanks for the great feedback.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Thank you Eric & Matt for helping me…
Thank you Eric & Matt for helping me with my phone
2024年7月9日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi John,
That's great to hear! Thanks for the feedback on Eric and Matt.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Very helpful and friendly staff ,Eric…
Very helpful and friendly staff ,Eric helps me with my new phone problems.
2024年6月15日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
amazing experience
nice experience, solved my problem perfectly, we were able to see all the direct payment bill and solve other issues involving the account such as bill of broadband and other separate accounts that were giving issues were resolved by Matt Sale adviser
2024年6月13日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi there Glauciene,
Thanks for taking the time to share this 5 star feedback with us. We're delighted your issue was resolved promptly.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
I found all the staff very helpful…
I found all the staff very helpful everything i come in....thank you to them all.
2024年5月31日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Heather,
It's great to hear about your recent experience and feedback. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amin and Matt were brilliant and so…
Amin and Matt were brilliant and so helpful (unlike the customer service line after a 30 minute call was no help whatsoever!). My son had just arrived in Hungary and was unable to use his phone. We went into the store and they fixed things immediately for him and us. What a fantastic service they gave us and our stress levels have now gone right down .
2024年5月20日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Judith,
Thank you for taking the time to review and sharing this feedback for Amin and Matt instore.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt helped me set up my new Moto and…
Matt helped me set up my new Moto and saved me some money today
2024年5月10日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Christopher,
Thanks for the five star review! If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
What a marvellous shop
What a marvellous shop - the staff are so knowledgeable and helpful, especially Justin.
2024年4月17日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Chrissie,
Thank you for your 5 star review! We're so happy you had such a great experience in store.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Brilliant service!
2024年4月15日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Toni,
Thanks for this great review! We're appreciative of the 5 stars and are glad you had a great experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Great help and support
Great help, thanks to Justin for getting my Sim card arranged so speedily, appreciate it
2024年4月2日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Dan. Thank you for your review for Justin. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amin and Justin were so helpful
Amin and Justin were so helpful, exceptional customer service and extensive technical knowledge.
2024年3月29日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Jayne,
It's great to hear about your recent experience and feedback for Amin and Justin. Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Vodafone UK - Dorking からの回答
Hi Derrick,
Thanks for your review and your lovely words for Matt! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks again, Vodafone Social Media Team
Great service from Matt moving me to…
Great service from Matt moving me to Vodafone - Great service!
2024年3月8日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Venkatraman, welcome to Vodafone!! It's great to see Matt made such a great impression when helping you move over to us.
Thanks, The Vodafone Social Media team
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。