The team in this branch are so friendly and helpful. I don’t usually write reviews but customer service is really important when you’re dealing with things you don’t understand. Would recommend visiti... もっと見る
企業が回答しました
所在地
所在地を変更St Martins Walk , 137 High Street, RH4 1AQ Dorking, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had issues with getting my sim swapped over from a different company to Vodafone. Junior was brilliant, patient and explained everything step by step after my very frustrating online chat experience.... もっと見る
企業が回答しました
Vodafone UK Dorking store has a helpful team with friendly staff like Matt and Eric who provide good service. They've been knowledgeable and patient while assisting with phone issues, making stressful... もっと見る
企業が回答しました
Both Meghana and Junior provided my mother and I with excellent service. We didn't know much about the products nor services provided however they were extremely patient with us. Especially Junior as... もっと見る
企業が回答しました
企業情報
Vodafone UK - Dorking について
当該企業による記述
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
連絡先
St Martins Walk , 137 High Street, RH4 1AQ, Dorking, 英国
4.9
優良
170件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Team at Dorking Vodafone did a great job setting up my account
Team at Dorking Vodafone did a great job setting up my account.
I wandered into the store quite late in the afternoon, and two of the staff (one who was supposed to have left) took a load of time, and very patiently set up my new account, and battled their way through some frustrating wrinkles in their systems.
Great service, very much appreciated
2024年1月5日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Nick,
It's great to hear about your recent experience and feedback for our Dorking store. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Eric and Junior were so very helpful…
Eric and Junior were so very helpful and solved the problem i had been experiencing for a while cannot fault the service. 5 stars to them I hope vodafone reward them.
2024年2月20日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi there,
Thanks for your 5-star review for Eric and Junior. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Matt helped me out today and the…
Matt helped me out today and the service was outstanding. Thanks!
2024年2月16日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey,
Thank you for the outstanding review Robert, we appreciate the support.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
A good memory.
We had a marvellous experience with Courteney and Amin who helped us buy my wife a new phone moving from old technology to new. An excellent and eventful memory.
2024年2月15日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Bob!
Thanks for this great review. We're so glad you had such a great experience with Courteney and Amin! If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Courtney and Amin have been extremely…
Courtney and Amin have been extremely efficient and helpful in transferring to my new phone. Thank you.
2024年2月15日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Christine!
Thanks for taking the time to leave such a great review for Courtney and Amin. We really appreciate the 5 stars!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Excellent service
2024年2月14日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Darren,
Thanks for your review! We're so glad you had a 5 star experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Justin and Courtney were excellent in…
Justin and Courtney were excellent in their customer service 10/10
2024年2月8日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Shania,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Great service provided from the team in…
Great service provided from the team in Dorking to renew my broadband contract. I particular Amin, who ensured he covered the element of the contract I needed to understand to ensure I will continue to get the service I required.
2024年1月27日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Simon,
Thank you for reviewing and sharing this feedback, we appreciate it.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great experience thank you
I went into the store today and Junior sorted out my phone with a really good deal. He and his colleague were very knowledgable, helpful and courteous.
2024年1月25日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Audrey, It's great to see Junior and the team in Dorking offered such a memorable service.
Thanks for your review, The Vodafone Social Media Team
Amin and Matt are brilliant
Amin and Matt are brilliant, great customer service.
Bit chilly in store due to open doors.
2024年1月19日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Dorking からの回答
Hey William,
Thanks for letting us know what an amazing job Amin did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Justin was extremely helpful
2024年1月4日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Katie,
Thanks for the lovely review and fantastic support for Justin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Junior sort me out a really good sim…
Junior sort me out a really good sim card deal. Very professional and good service.
2024年1月4日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Llewellyn,
This is a lovely review for Junior. I’m glad to hear you found the best option for you in store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Vanessa made the whole experience easy…
Vanessa made the whole experience easy and delightful needed to change my phone for ages and it was done so worh a good deal and great service
2024年1月3日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Peter,
Thanks for the lovely review and fantastic support for Vanessa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Awesome
Awesome - helpful replace ancient SIM card and got me back online! Thank you Matt and amin
2023年12月15日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Joanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Vodafone UK - Dorking からの回答
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt was very helpful today
2023年12月11日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Marie,
Thanks for taking your time to leave this review for Matt.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Matthew was a wonderful young man who…
Matthew was a wonderful young man who helped me out very well ;)
2023年12月8日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Wilf,
Thanks for the lovely review and fantastic support for Matthew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Matt was very helpful sorting out my…
Matt was very helpful sorting out my phone today
2023年12月4日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hi Elisa,
Thank you for reviewing and sharing this feedback for Matt.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Matt was extremely helpful setting up…
Matt was extremely helpful setting up my new contract
2023年11月29日
自発的なレビュー
Vodafone UK - Dorking からの回答
Hey Paul,
We're pleased to hear about your experience. Thank you for reviewing and sharing this feedback for Matt.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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