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Vodafone UK - Dover レビュー 132

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TrustScore 5段階評価の5

4.9

移動体通信事業者
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21 Biggin Street, CT16 1BH DOVER, GB

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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic service form all colleagues in Dover Store. I always come here for any of my phone problems and boardband they are always friendly and happy to assist even if it makes them late finishin... もっと見る

企業が回答しました

5つ星のうち4の評価

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... もっと見る

企業が回答しました

5つ星のうち5の評価

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... もっと見る

企業が回答しました

5つ星のうち5の評価

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... もっと見る

企業が回答しました

企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Dover について

当該企業による記述

Brands Available Here: Vodafone & Three Visit Our Website - Vodafone Visit Our Website - Three

連絡先

  • 21 Biggin Street, CT16 1BH, DOVER, 英国

4.9

優良

TrustScore 5段階評価の5

132件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら
5つ星のうち5の評価

Fab service

The boys were great today. Pulled out all the stops to sort out multiple problems. Thank you!

2026年5月30日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Michelle,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zack very helpful member of staff…

Zack very helpful member of staff sorted out our issue very quickly and professionally highly recommended!

2026年5月9日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Teodor,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zack And Brad where very helpful with…

Zack And Brad where very helpful with sorting out my new Mifi device, Answered all the questions I had and both were very informative, thank you

2026年5月9日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Sean,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service form all colleagues…

Fantastic service form all colleagues in Dover Store.

I always come here for any of my phone problems and boardband they are always friendly and happy to assist even if it makes them late finishing work. They make sure I get the best deal possible. Great service all round, polite and friendly staff.

2026年4月15日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Katie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service friendly informative and…

Great service friendly informative and helpful

2026年4月1日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Claire,

Thank you for the wonderful review. It's a pleasure to receive such kind comments.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very happy with the service we received…

Very happy with the service we received today at the dover store

2026年3月21日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Bradley was unbelievable

Bradley was unbelievable, his customer service skills are out of this world, very friendly and approachable and he there was no messing about and got my upgrade sorted smoothly

2026年3月7日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Alfie,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Te

5つ星のうち5の評価

Great service from zac

2026年3月7日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Liam,

Thanks for the lovely review and fantastic support for Zac.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zack

Zack, the agent, was extremely helpful in guiding us to renew our contract.

2026年2月16日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Gordon,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant

Brilliant. Thanks Zac, you've been so helpful. Broadband and new mobile phone contract.

2026年2月16日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Elaine,

Thanks for the lovely review and fantastic support for Zac.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went in to store today to get some help…

Went in to store today to get some help with these adverts that keep spamming my phone.

Bradley instore sat down with Me and went through all these cleaning apps that I didn't download. Apparently they was what they said they was and started freezing up my phone.

Bradley managed to completely get rid of them for me and recommended some advice for future reference in how to not let this happen again. 10/10 recommended this store for there great customer service and will power to sort a very annoying situation

2026年2月7日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Jay,

Thanks for the lovely review and fantastic support for Bradley.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and informative

Very helpful and informative, great customer service, happy to answer all questions, give recommendations and worked with my requests to get to a comfortable deal. Managed to pay off my old handset, upgrade to a new handset and upgrade my sim plan which I wouldn't have been able to do myself online

2026年2月6日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Hannah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zack

Zack, provided amazing service.
Everytime i have issues with my phone zaxl always solves my problem

2026年1月27日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Steve,

Thanks for the lovely review and fantastic support for Zack.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into store yesterday to ask about…

Went into store yesterday to ask about home broadband options as I’m currently with star link but they charge an arm and a leg for there service.

The advisor inside Bradley managed to sort me out with a 910mpbs broadband for more than half the price of what I was paying for star link.

Quick and painless visit instore they make sure they understand all your needs and wants and get you sorted rapid!

Highly recommend the guys in there great little team they got and will be going back myself and advising friends and family to do the same for any future enquiries

2026年1月8日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Jeremy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Bradley—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful staff member

Wasn’t sure what was going on with my phone went into store and Bradley helped

2026年1月2日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Megan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Bradley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went in today like I always do to ask…

Went in today like I always do to ask my silly questions as I’m useless with technology and the lovely girl I think her name was Samantha and her colleague Brad weee extremely helpful and managed to fix my storage issue.

2025年12月29日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Maureen,

Thanks for the lovely review and fantastic support for Samantha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into store today to upgrade my…

Went into store today to upgrade my phone as I was on a iPhone 7 and needed to upgrade.

Bradley who served me was absolutely brilliant he dealt with me accordingly and run me through all the upgrade costs and he much my future bill is going to cost and to my surprise he managed to get it cheaper than what I’m paying now!

Highly recommend the Dover Vodafone branch lovely group of guys and girls in there and definitely will be going back for any other questions or query’s I have.

2025年12月29日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Jermain,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zack in the Dover store was very polite…

Zack in the Dover store was very polite and explained everything in detail, very knowledgeable and helped me fix my bill so that I got a great deal

Happy to recommend the store because of him

2025年12月16日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Jake,
 
Thanks for the lovely review and fantastic support for Zack.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Sean.

Excellent service from Sean.. went above and beyond beyond!!

2025年11月14日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

good work by the employee

The employee did a good job, he helped me change everything I wanted. I think he could have gotten a bonus, he fixed everything quickly. (Sean)

2025年10月27日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi. We're happy to hear that the employee delivered excellent service and efficiently addressed your needs. We appreciate your positive feedback and will certainly take note of your suggestion. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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