Vodafone UK - Dover レビュー 

140
TrustScore 5段階評価の5

4.9

21 Biggin Street, CT16 1BH DOVER, GB


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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... もっと見る

企業が回答しました

5つ星のうち5の評価

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... もっと見る

企業が回答しました

5つ星のうち5の評価

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... もっと見る

企業が回答しました

5つ星のうち5の評価

I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

140件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(140)

過去12か月のレビュー数: 41,572

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Went into store yesterday to ask about…

Went into store yesterday to ask about home broadband options as I’m currently with star link but they charge an arm and a leg for there service.

The advisor inside Bradley managed to sort me out with a 910mpbs broadband for more than half the price of what I was paying for star link.

Quick and painless visit instore they make sure they understand all your needs and wants and get you sorted rapid!

Highly recommend the guys in there great little team they got and will be going back myself and advising friends and family to do the same for any future enquiries

2026年1月8日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Jeremy,

Thank you so much for your wonderful review and the amazing support you’ve shown for Bradley—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful staff member

Wasn’t sure what was going on with my phone went into store and Bradley helped

2026年1月2日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Megan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Bradley.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went in today like I always do to ask…

Went in today like I always do to ask my silly questions as I’m useless with technology and the lovely girl I think her name was Samantha and her colleague Brad weee extremely helpful and managed to fix my storage issue.

2025年12月29日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Maureen,

Thanks for the lovely review and fantastic support for Samantha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Went into store today to upgrade my…

Went into store today to upgrade my phone as I was on a iPhone 7 and needed to upgrade.

Bradley who served me was absolutely brilliant he dealt with me accordingly and run me through all the upgrade costs and he much my future bill is going to cost and to my surprise he managed to get it cheaper than what I’m paying now!

Highly recommend the Dover Vodafone branch lovely group of guys and girls in there and definitely will be going back for any other questions or query’s I have.

2025年12月29日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Jermain,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zack in the Dover store was very polite…

Zack in the Dover store was very polite and explained everything in detail, very knowledgeable and helped me fix my bill so that I got a great deal

Happy to recommend the store because of him

2025年12月16日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Jake,
 
Thanks for the lovely review and fantastic support for Zack.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service from Sean.

Excellent service from Sean.. went above and beyond beyond!!

2025年11月14日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

good work by the employee

The employee did a good job, he helped me change everything I wanted. I think he could have gotten a bonus, he fixed everything quickly. (Sean)

2025年10月27日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi. We're happy to hear that the employee delivered excellent service and efficiently addressed your needs. We appreciate your positive feedback and will certainly take note of your suggestion. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great staff in Dover shop

Sean and Zack have been wonderfully helpful to myself and my husband. They are assets to Vodafone

2025年10月17日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Christina. Thank you for your review for both Sean and Zack. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful sorted problem in five mins

2025年9月30日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Tony
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service

Fantastic service from Sean who was able to set me up with some broadband after another retailer let me down. Can’t fault how speedy the service was. 100% recommend the store to others

2025年9月5日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

We're happy to hear that you received such great service and appreciate you taking the time to leave us this lovely review. We appreciate your recommendation.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Manager Sean is a great asset to the…

Manager Sean is a great asset to the company. Patient, friendly, polite, knowledgable and straight forward. Nothing is ever too much trouble and has a great understanding of all the products and services you offer. Steven was also polite and friendly

2025年8月21日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Breeze,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Sam - above and beyond…

I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week.

Sam was an absolute star, offering to fix a the ssue and calmy and quickly figuring it out - moreover, where specialist phone repairers were stunnped.

Excellent team member.

2025年8月7日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Andrew,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zack was amazing

Zack was amazing, he helped me transfer all my data and answered all my questions

2025年7月11日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Ann,

Thanks for the lovely review and fantastic support for Zack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

The member of staff who looked after…

The member of staff who looked after me. Samantha. Was very patient and explained what I needed to do very well

2025年7月4日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Kevin,

Thanks for the lovely review and fantastic support for Samantha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant service today by Sean

Brilliant service today by Sean, very helpful and sorted me a new phone and a separate new sim only deal.

2025年7月1日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Joline,

Thanks for the lovely review and fantastic support for Sean.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Thank you to Samantha Jayne!

Thank you to Samantha Jayne!
You answered all my questions and queries with patience and a smile - and happily translated the jargon into English! 😄
I was very pleased with the service today, at the Dover store - you solved my problem very quickly!

2025年6月16日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Tracey,

We're so happy to hear that the agent Samantha Jayne was able to help you so effectively and clearly at our Dover store.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Big thank you to Samantha-Jayne at the…

Big thank you to Samantha-Jayne at the Dover store, went in today for my partners upgrade, she informed us his contract was up two years ago🤣 helped us out with a brilliant deal, done quickly too! Thank you!

2025年6月7日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Fallon.

We're happy to hear that you had a brilliant experience in the Dover store.

If you need anything, please reach out to us on Social Media.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

Shout-out to Samantha-Jayne in Vodafone Dover
I was totally impressed by this young lady Samantha . She was extremely professional by the same time very friendly and helpful.
Customer service is second to none👍
I highly recommend this store!

2025年6月3日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

We appreciate your wonderful feedback! It's great to hear that you were impressed with the service you received.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience

Samantha helped me with my phone transfer, the process was explained and completed in good time! I recommend the Dover team to anyone who isn't sure about transferring and buying phones

2025年6月5日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Mark.

We're happy to hear that the phone transfer process was explained well and completed quickly.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Sean was a breath of fresh air…..well…

Sean was a breath of fresh air…..well recommended

2025年5月29日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Sam,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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