Vodafone UK - Dover レビュー 

140
TrustScore 5段階評価の5

4.9

21 Biggin Street, CT16 1BH DOVER, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time... もっと見る

企業が回答しました

5つ星のうち5の評価

The store manager, Brish, went above and beyond to ensure that my wife’s new phone was up and working despite problems transferring data from her old faulty phone. It was a frustrating experience for... もっと見る

企業が回答しました

5つ星のうち5の評価

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable an... もっと見る

企業が回答しました

5つ星のうち5の評価

I went in to ask for ASIM swap and left with the bonus of getting a very thorny issue with my new phone fixed that had been a big headache all week. Sam was an absolute star, offering to fix a... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

140件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(140)

過去12か月のレビュー数: 42,031

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Saw Brish to set up my phone was great…

Saw Brish to set up my phone was great did a job goid

2023年8月27日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Philip,

Thanks for the lovely review and fantastic support for Brish.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Incredibly helpful and informative

Incredibly helpful and informative, Lisa went above and beyond to help me today

2023年8月16日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi. Thank you for your review for Lisa. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち4の評価

If you need help with upgrading ask Brish …

Brish was very engaging when speaking with him and knowledgeable about products. He could answer my questions and completed the trade in process, which I had difficulty with when I traded in last time. The computer system however takes a long time and is frustrating for all concerned, this does need to be looked at. I am glad that I was not in a rush!!

2023年8月11日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Janet, It's great to hear you've upgraded with us and that Brish was able to get everything sorted for you and answer any questions you have. We're always looking into improving our systems and services, so thank you for letting us know it took longer than expected. We'll pass your feedback on, and I'm sure everything will go through much quicker when you next speak to us.
Thanks, The Vodafone Social Media Team

5つ星のうち5の評価

Everything was great very smooth…

Everything was great very smooth process Lisa and Brish were awesome!

2023年8月11日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lisa was amazing

Lisa was amazing, informative and efficiently processed my pay as you go! Very personable.

2023年8月11日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Wil,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service in store from Holly…

Great service in store from Holly today. Thank you for all the help.

2023年8月4日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Gail,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Well popped in as couldn’t get through…

Well popped in as couldn’t get through on phone last night thought I was having ongoing nightmare sorting out mobile WiFi. And the shop were brilliant sorted it all out Holly was very knowledgeable and all staff so helpful. Would recommend and will go back next time I need Vodafone 5*

2023年8月3日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Visited the store today and was shown…

Visited the store today and was shown great service by Holly! Very informative and kind.

2023年7月31日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Armando,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful ,informative and polite

Very helpful ,informative and polite, would recommend them to anyone I know. Excellent service from start to finish.

2023年7月24日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Cass,

This is such an amazing review for our Dover store. Thanks for sharing your kind words and feedback.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Very helpful

Holly was very helpful

2023年7月17日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Millie,

Thanks for taking your time to share the experience in store with Millie.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Very informative and helpful

2023年7月17日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Sandra,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Visited the store to upgrade both the…

Visited the store to upgrade both the phones, I was served by Brish who was very helpful. Once i collected the devices I was served by Gee who came across very enthusiastic. Great service from both.

2023年7月16日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Julie, Thanks for your awesome feedback for Gee and Brish. It's great to see they made upgrading such a pleasure. Hope you're loving your new phones!
Thanks, The Vodafone Social Media team

5つ星のうち5の評価

Dover store

Brish is the best will come back here again

2023年7月16日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Richard, Thanks for your great feedback for Brish.
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Great mobile internet for travelers

We were in a need for a mobile internet and a Brishen, a kind gentelman, provided us with a genuine offer for a whole trip. On a sidenote I'd like to say that Vodaphone understands that modern travelers need a lot of Internet, we are hopeful for a long cooperation with this network :))

2023年7月14日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Jack,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Cool guy

Cool guy, helpful. Bought a internet card

2023年7月12日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Konrad,

Thanks for your review for our Dover store.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Zack and brishen

Zack and brishen, we're very informative and helpful, great service, definitely should be given a raise.

2023年7月11日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hi Marc. Thank you for your review for both Zack and Brishen. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and friendly

2023年6月28日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Keith,

Thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great high street service from Vodafone…

Great high street service from Vodafone in Dover. The staff were very helpful and quick to answer my query and set up my new requirement. I tried to action this online but found it very difficult and problematic and couldn't speak to anyone.

2023年6月23日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Mary,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great staff thank you

2023年6月25日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Paul,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really nice and friendly

Really nice and friendly.
understanding and explained everything well

2023年5月20日
自発的なレビュー
Vodafone UK - Dover ロゴ

Vodafone UK - Dover からの回答

Hey Ruby,

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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