I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... もっと見る
企業が回答しました
105 High Street, DG1 2BN Dumfries, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I needed help transferring from an old iPhone 8 to my new iPhone 17e. I didn’t have the first clue where to start and Amy in Vodafone made everything look so simple. She managed to fully set up my new... もっと見る
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As usual, the Dumfries personnel were amazing. Ro was brilliant, taking the time to Go through everything with me, saving me money in the process and helping me out of a schoolboy error. Amazing stor... もっと見る
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We needed to review the internet package on our mobile WiFi device. We visited the Vodafone store in Dumfries and Roh helped us revise our package, without any issue. He also assisted us with... もっと見る
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Danny was the most helpful person I have ever had the pleasure of meeting, professional helpful and very friendly. I explained my disabilities and she really made me feel like zi hsd no problems. I ca... もっと見る
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当該企業による記述
105 High Street, DG1 2BN, Dumfries, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Sol was amazing went threw every detail of the contract and phone helped with the set up.. made the process of upgrading so smooth amazing lad and great experience

Vodafone UK - Dumfries からの回答
Great staff always help to find the best deal for me

Vodafone UK - Dumfries からの回答
Sol worked incredibly hard to get me the correct deal thar suited my needs

Vodafone UK - Dumfries からの回答
I had a fantastic experience in store and couldn’t ask for better customer service. The staff were all extremely helpful and made me welcome in store, assisting me and helping me get the best deal and package originally and then helping me set up etc. Would highly recommend.

Vodafone UK - Dumfries からの回答
Constant poor service since installation 10 months ago. Promised visit of an engineer twice and never came. Numerous phone calls to customer complaints and they are no help. Wouldn’t even let me terminate my contract without trying to charge me which I refused to pay. Sent a huge complaint and have gone to trading standards. Avoid at all costs. Company is a joke and their customer service is the punchline.

Vodafone UK - Dumfries からの回答
Staff were excellent. Provided me with all the information I required. Also set up new broadband, dongle and fixed my phone with ease.
The shop was very busy but they get through everyone quickly and efficiently.

Vodafone UK - Dumfries からの回答
Danni was an amazing help x lovely lass great laugh xx

Vodafone UK - Dumfries からの回答

Vodafone UK - Dumfries からの回答
First class service from Sol. Explained all the options open to me regarding a new phone and extending my broadband to full fibre.
Answered all my questions with no problem and left with a better deal. Great service, thank you.

Vodafone UK - Dumfries からの回答
The patience and courtesy show by staff at the Dumfries shop was excellent. Even after a second visit that day.
The expertise in solving the phone problem is second to none. Thank you.

Vodafone UK - Dumfries からの回答
Always great service in Vodafone Dumfries. From a local business owner I recommend customers to visit and shop local in retail!! Keep up the good work Sol & the team 👍

Vodafone UK - Dumfries からの回答
Very helpful young lady…Danni.
Info from start to finish for both new mobile and broadband.

Vodafone UK - Dumfries からの回答
Excellent service from Ro, the store manager.
Friendly, informative, and answered all my queries.
I also swapped my broadband too.
Brilliant

Vodafone UK - Dumfries からの回答
Today's visit to Vodafone Dumfries was outstanding service I certainly say first class service really at it thanks Gordon ro was very good helping me store manager first class

Vodafone UK - Dumfries からの回答
Amy was very understanding and resolved my issues in a very professional manner. Top class

Vodafone UK - Dumfries からの回答
Really helpful staff especially Sol, upgraded my phone and also helped me trade in and transfer. Also witnessed them helping loads of other customers they provide a vital service especially to the elderly population who need technical support.

Vodafone UK - Dumfries からの回答
Sol and his team have been supporting our business for nearly 10 years now. We have grown from 2 to 15 employees and the guys have been with us every step of the way.
They are so efficient and knowledgeable that every query is sorted without fuss or drama.
Lovely people too.

Vodafone UK - Dumfries からの回答
Solomon was really nice :) the red shoes are cool

Vodafone UK - Dumfries からの回答
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