Macauley and Keith went above and beyond to support me when discussing my options . I was given a fantastic discount and they were so helpful in actually helping me set up The new phone. Really. he... もっと見る
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33 Silver Street, DH1 3RD Durham, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Macauley and Keith went above and beyond to support me when discussing my options . I was given a fantastic discount and they were so helpful in actually helping me set up The new phone. Really. he... もっと見る
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Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... もっと見る
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I came into store not long before they were due to close but they were so helpful. They answered all of my questions, showed me the products and explained everything to me clearly. They spen... もっと見る
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Mcauley at Durham Vodafone was super helpful with my contract today. One of the most genuine people I’ve met. I overheard him speaking to another customer whilst I was having a look around and I was v... もっと見る
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当該企業による記述
33 Silver Street, DH1 3RD, Durham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Matty and Keith were amazing! So kind and friendly. I came in very distressed as my phone was suddenly unresponsive and I was getting a train in a few hours (and my ticket was on my phone!). They managed to hard reset my phone so it worked again and we discussed options for an upgrade at a time when I'm ready. If Vodafone management sees this, please give Matty and Keith a raise, or bonus, or both! They are stars ⭐

Vodafone UK - Durham からの回答

Vodafone UK - Durham からの回答
Came into the durham buy a new phone, Aisha was very helpful and informative of the options available. Great service

Vodafone UK - Durham からの回答
Harry and Max were beyond helpful with helping me get phones and Internet setup. I am new to the UK, and I could not have set this up without them going above and beyond to assist me.

Vodafone UK - Durham からの回答
I've contacted Vodafone several times re my Internet won't connect to TV wireless ..their response contact TV providers ..not their problem ..I had Plus Net before Vodafone it worked fine ..trying to get help from website or Vodafone agent is a nightmare ..a year on still no connection ..apologies but the only way to get a response is to complain ...which again Vodafone website won't allow you to do !!!!
Response to Vodaphone
I've spent hours contacting you contacting Sansung
Contacting your website
Each provider blames the other for lack of service
My TV Wireless worked with PlusNet..NOT using Vodafone ...so where does the blame lie ?????

Vodafone UK - Durham からの回答
Max in the Durham store was absolutely lovely. He was very friendly and great customer service. Explained everything so cleanly so my mum could understand.

Vodafone UK - Durham からの回答
Broadband customer service is a disgrace. Initially sent incompatible equipment. Now incapable of taking a direct debit despite no account changes and funds available. 3 hours later and no ownership of their issues and resolution is always ‘go to a store’. Desperate to leave. DO NOT JOIN!
Taz was brilliant with me and my friend to day for her new phone

Vodafone UK - Durham からの回答
Great service thanks Taz, will definitely be recommending you and your store.

Vodafone UK - Durham からの回答
Brilliant service from Taz and the team thanks foe the Brilliant service.

Vodafone UK - Durham からの回答
Brilliant service from Taz thanks for all your help.

Vodafone UK - Durham からの回答
Thanks Dan for helping me with a new contract after putting it off for months, I'm really excited for a new phone!

Vodafone UK - Durham からの回答
I came into the store exploring options for a new phone deal . I was warmly greeted by Taz , who made the experience so much easier . Their knowledge of the deals ensured I left as a new customer and with a fabulous selection. Excellent customer service !

Vodafone UK - Durham からの回答
Came in unsure on what phone/contract I wanted and what suited my needs, I was helped by a lovely lady called Katie, nothing was too much trouble for her and she made time to sit down with me and go through different options explaining everything for me, she was so patient. I can't wait to receive my new phone! Thanks again

Vodafone UK - Durham からの回答

Vodafone UK - Durham からの回答

Vodafone UK - Durham からの回答
Excellent service from Keith. Very patient and helpful. Would recommend to anyone

Vodafone UK - Durham からの回答
Taz was outstanding and everyone at Vodafone would do well to be like him. He saved me money and helped me a lot, he’s polite, helpful and “ can do”

Vodafone UK - Durham からの回答
Fantastic service from Daniel and his colleagues today when we visited visited the Durham shop he was extremely knowledgeable and helpful sorted out our requests and also did a little health check on mine and my husband’s Phone we will be going back when upgrades are due very soon 👍 professional friendly and courteous thank you Daniel 👍

Vodafone UK - Durham からの回答
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