Vodafone UK - Durham レビュー 

150
TrustScore 5段階評価の4.5

4.7

33 Silver Street, DH1 3RD Durham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The staff at the Durham branch are exceptional. Aisha helped me with picking out the best mobile broadband for my needs. She was incredibly friendly and approachable. Thanks Aisha!

企業が回答しました

5つ星のうち5の評価

Macauley and Keith went above and beyond to support me when discussing my options . I was given a fantastic discount and they were so helpful in actually helping me set up The new phone. Really. he... もっと見る

企業が回答しました

5つ星のうち5の評価

Helpful and Patient Staff I just spent an hour and a half with Ryan in the Durham branch of Vodafone and 3. He managed to sort out my accounts with 3 and looked carefully into the right contracts for... もっと見る

企業が回答しました

5つ星のうち5の評価

Mcauley at Durham Vodafone was super helpful with my contract today. One of the most genuine people I’ve met. I overheard him speaking to another customer whilst I was having a look around and I was v... もっと見る

企業が回答しました


4.7

優良

TrustScore 5段階評価の4.5

150件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(150)

過去12か月のレビュー数: 42,251

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

The experience was amazing

The experience was amazing, I went to Vodavone durham, and my experience was great. Thanks to Sally, she made everything easy and smooth. She was so friendly and helpful and made my experience so much better. She helped us with a smile on her face. I wish her all the best as she was the best employee I have ever interacted with at a vodafone branch.

2025年10月4日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Em,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful employees and clear…

Really helpful employees and clear instructions

2025年10月1日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Aaron,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff

Very helpful staff and a smooth process to upgrade our phones. Thank you Taz.

2025年8月7日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Good service and sweet kind warm heart…

Good service and sweet kind warm heart ,Keith

2025年9月10日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very Happy and helpful Happy with the…

Very Happy and helpful Happy with the service thanks Taz.

2025年9月9日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hi Joan,

Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Best service in the world with…

Best service in the world with Rebecca...saved £200.00 a year...changed to a new Samsung galaxy a56 5g...dont have to worry with my 2.5yr old Samsung...very..very..freindly team at durham shop...

2025年9月3日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

We're happy to hear that you had such a positive experience.

If you ever need anything, just reach out to us on Social Media via Facebook or Instagram.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Such a welcoming atmosphere and taz was…

Such a welcoming atmosphere and taz was very helpful as soon as I walked through door and got me sorted straight away

2025年8月28日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Aisha was a complete star

Aisha was a complete star, and went above beyond to to help me, she is a credit to coaches and is due a pay rise

2025年8月11日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hi Tom,

Thank you so much for your wonderful review and the amazing support you’ve shown for Aisha —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience and quick set up

2025年8月6日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Gericho,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent experience all round at the…

Excellent experience all round at the Vodafone shop in Durham, had an issue with an order we placed on line so went to the shop and Keith looked after us, he gave options and advice to get round our order issue and I still walked out with the new phone that I wanted.
Professional and very good at his job, I will go into the shop now instead of going online, great team.

2025年7月5日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Lee,

Thanks for the lovely review and fantastic support for Keith.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great staff who go the extra mile to support/help you

I called into Durham City branch to sort an issue out with my account , and met with Aisha, who was very friendly, helpful and professional with both me , and my issue - nothing was too much trouble for her and she is a credit to Vodafone as a company.
It makes such a change to deal with someone who genuinely wants to help - and does it so well - Thank you so much Aisha !

2025年7月4日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Kenny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Aisha Javed is magic

2025年7月4日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hi Henry,

Thank you so much for your wonderful review and the amazing support you’ve shown for Aisha —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Taz was very patient and helpful

Taz was very patient and helpful
He went through all the necessary and relevant details and we got out work done ie buying a new phone and returning our old

2025年6月16日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hi Mohamed. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Aisha - Vodaphone durham

Excellent customer service from Aisha in Durham store.
Solved issue of returning old phone when send out envelope wouldn’t work.

2025年6月2日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Elaine,

Thanks for the lovely review and fantastic support for Aisha.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Taz was brilliant

Taz was brilliant, saved me having to get a new phone en saved money on my sim. Super friendly and professional, thanks so much for your advice 👍🏻

2025年6月2日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Charlotte,

Thanks for the lovely review and fantastic support for Taz.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and saved me a few quid

Very helpful and saved me a few quid

2025年5月15日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Mark,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Today

Today , a staff member at the Vodafone shop helped me a lot. Her name was Aisha. She was very patient, kind, helpful, and provided sincere assistance and guidance.

2025年5月5日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Qudus,

Thanks for the lovely review and fantastic support for Aisha.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ellie was great in every way

Ellie was great in every way. Knowledgeable, efficient, professional and kind. Thank you Ellie!

2025年5月2日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Daniel,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Hannah provided an excellent service

Hannah provided an excellent service. She understood exactly what was required and was patient and understanding. The issue was addressed confidently, efficiently and with much appreciated humour. Really impressed.

2025年4月24日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Jackie,

Thanks for the lovely review and fantastic support for Hannah.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful Aisha was amaxing

2025年4月15日
自発的なレビュー
Vodafone UK - Durham ロゴ

Vodafone UK - Durham からの回答

Hey Lynne

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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