Courtney and Zac went out of their way to help us set up a mobile broadband system after we had lost connection during a house move. Courtney very patiently explained everything in language we could u... もっと見る
企業が回答しました
所在地
所在地を変更84 High Street, FK1 1DD Falkirk, GB
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Just been in at the Falkikr branch where we spoke with the store manager Kenny ? ( I am not great with remembering names ) anyway Kenny was extremely informative regarding the max strength available... もっと見る
企業が回答しました
Went in store with questions about roaming when going away. Amazing service and let me know how to deal with it. Thanks gals!
企業が回答しました
Always had such great customer service from Becca the assistant manager. Had many contracts set up via her fantastic work. Goes out of her way to get everything sorted for you. Sad to hear she's leavi... もっと見る
企業が回答しました
企業情報
Vodafone UK - Falkirk について
当該企業による記述
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84 High Street, FK1 1DD, Falkirk, 英国
4.8
優良
174件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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The help you receive in the Falkirk…
The help you receive in the Falkirk store is second to none, the girls are a credit to Vodafone!
2026年8月3日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey Maya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went in store with roaming questions
Went in store with questions about roaming when going away. Amazing service and let me know how to deal with it. Thanks gals!
2026年8月3日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey Rhianna,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service in store from Courtney…
Great service in store from Courtney answered all my questions, thank you!
2026年8月3日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey Ahmed,
Thanks for the lovely review and fantastic support for Courtney. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Falkirk shop. Incompetent service
Bought a top up voucher for £10 big value bundle whilst on holiday from Australia on 04/07/2026, my wife did the same for her SIM card a couple of days later. Hers renewed ok without any issues. Mine did not. On 13/07/2026 I went back to the Falkirk shop (where I bought the top up) to explain and get the issue resolved. The staff were utterly incompetent and unprofessional, and told me that I needed to pay again to achieve the top up. When I explained that I had already paid (showing them the original receipt) they refused to do anything to help. Will not be back.
2026年7月13日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey David,
We sincerely apologize for the service you experienced and for not meeting your expectations in terms of support. Thank you for your valuable feedback; please be assured that it is not our intention to deliver anything less than excellent service.
I suggest you to please reach out to our team by calling 0333 304 0191 or speak to them via LiveChat here: vodafone.uk/2LCJiTm
If you have already spoken to the team but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Came in to renew my home broadband and…
Came in to renew my home broadband and the person who served me was really helpful and so polite would definitely recommend shop to family and friends
2026年7月3日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey Drew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Visited vodafone falkirk today to…
Visited vodafone falkirk today to resolve an issue with my account. The girls in store could not have been more helpful, would definetely reccomend the falkirk store! Thank you
2026年7月2日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hi Catherine, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Roaming Issues Solved
Went into store as I had a few roaming questions and the girls were very helpful thank you!
2026年7月1日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey Sophie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Falkirk からの回答
Hey Bonnie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to discuss options on WiFi for…
Came in to discuss options on WiFi for when I’m at my caravan, got a brilliant deal thank you
2026年6月2日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey John,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Falkirk からの回答
Hey Barbs,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Michelle upgraded fone amazing service …
Michelle upgraded fone amazing service great staff so helpful x
2026年5月8日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey Tina,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What fine lass shes even goin to lunch…
What fine lass shes even goin to lunch with me x
2026年5月4日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Always very friendly and helpful!!
2026年5月4日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey Claire,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly staff and all time the…
Very friendly staff and all time the manager help me to have a good deal all time. Highly recommended vodafone shop in Falkirk
2026年5月2日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I visited today to upgrade and resolve…
I visited today to upgrade and resolve issues on my account. Courtney could not have been more patient and helpful. I have had so many unhelpful calls with Vodafone taking hours of time so decided to visit the Falkirk store. I am so happy I did and a huge thank you to Courtney.
2026年4月7日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey Corinne,
Thanks for the lovely review and fantastic support for Courtney.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Vodafone UK - Falkirk からの回答
Hey Fraser
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Vodafone UK - Falkirk からの回答
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cleo providing great customer service
Cleo was a fantastic help with myself and my wife with figuring out what phone to go for aswell as helping build a good deal that suited us both. She was extremely helpful and made it a straightforward and easy experience whilst giving us great service throughout.
2026年4月6日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Cleo
Great service from Cleo. Easy process upgrading phone and Cleo was very informative
2026年4月6日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey Emily,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I came to the store to see if I can get…
I came to the store to see if I can get an issue resolved not of Vodafones making but from another provider who let me down. Becca at the Falkirk store identified the problem and presented a solution that was a no trainer. Well done Becca 11 plus
2026年4月6日
自発的なレビュー
Vodafone UK - Falkirk からの回答
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Becca.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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