Vodafone UK - Fareham レビュー 

165
TrustScore 5段階評価の5

4.9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.

企業が回答しました

5つ星のうち5の評価

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... もっと見る

企業が回答しました

5つ星のうち4の評価

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... もっと見る

企業が回答しました

5つ星のうち5の評価

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... もっと見る

企業が回答しました


企業情報


連絡先

  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, 英国

4.9

優良

TrustScore 5段階評価の5

165件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.9

すべてのレビュー

(165)

過去12か月のレビュー数: 42,456

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Really great

Really great. Everything was explained and Jake answered all my questions amd was very patient. Good to be able to do this face to face.

2024年11月13日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Sam,

These are lovely kind words of feedback for Jake. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Upgrade with Albie

Albie was very helpful and gave me all the details I needed for my upgrade today.
Thank you

2024年10月26日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Thanks for your feedback for Abie! IT's great to see she made your upgrade as smooth as she could.
Thanks, The Vodafone Social Media team

5つ星のうち5の評価

Great knowledge

Great knowledge
thank you

2024年10月26日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Vanessa, thanks for your feedback.
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Jake

Jake, the sales assistant was extremely polite and very professional today. I have had major problems trying to leave virgin media, and I cannot tell you how pleased I am that Jake perserved for over an hour and finally sorted the problem out. Very happy and very pleased and very grateful.

2024年10月16日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Cindy,

It's great to hear about your recent experience and feedback. Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Fantastic team at Fareham store

We had some problems setting up new phone as it needed the new update done first. We went back into store for help and saw Jimi. Jimi was absolutely brilliant and sorted it all out for us. He was very patient and explained the reasons for the problem and carried out the software update and transferred details from old to new phone. We have been in to store a few times now and each visit all the staff have been so helpful. Jimi and his team are great! Thank you

2024年10月8日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Thanks for your fab feedback Julie. It's great to see Jimi was so helpful. It's great to see he sorted out your issues and helped transfer everything to your new phone.
All the best, The Vodafone Social Media Team

5つ星のうち5の評価

Excellent support

Alex was really helpful explaining the options available to me.

2024年10月7日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi there,

Thank you for taking the time to review and sharing this feedback for Alex.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Jimi in Fareham

Visited in store today as phone screen not working, served by jimi,have to say very professional and knowledgeable, swift service, would definitely recommend this store

2024年9月30日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Kevin,

Thank you for your review and feedback,

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Really nice experience

Really nice experience, professional and friendly staff.

Made it easy and informative

Many thanks

2024年9月28日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Charlie was really helpful and listened…

Charlie was really helpful and listened to what our budget was and what we needed out of a handset

2024年9月21日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Stephanie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good service ,helpful .Very satisfied

Good service ,helpful .Very satisfied

2024年9月21日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Cris,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I have been with Vodaphone for quite a…

I have been with Vodaphone for quite a few years now and have always had a fantastic experience. I recently upgraded my phone and was greeted with staff who were knowledgeable, friendly and patient. I am delighted with my new phone and with the customer service I received in store.

2024年9月10日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Emma. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Vodafone Fareham

Alexander was extremely helpful in sorting contracts and sim to save me money and make sure I got the best option for my requirements. Very approachable, friendly and not pushy. My family always return back into this store as the staff are always lovely and extremely helpful and its nice dealing with them face to face.

2024年8月26日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Louise,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Alexander provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

A quick, easy, trustworthy service!

Ever since I got my first phone, I've been visiting the Vodafone store in Fareham. The team there makes everything so straightforward, and I can always count on each staff member to find us the best, most cost affective contracts available.

Today, Alex was incredibly helpful in updating the contracts for both my mum and me, helping us save some money in the process. He was really friendly and took the time to answer all of our questions.

We will definitely be back!! x

2024年8月26日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Hannah8012,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Alex provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

10/10

Kieran was very helpful and managed to sort my watch issues for me. He also helped me improve my airtime contract and talked me through the best options for me. 10/10 service!

2024年8月2日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Natasha,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3ICUxW or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Amazing customer service especially…

Amazing customer service especially from a kind hearted very knowledgeable charlie.

So glad I recently swapped over to vodafone

2024年8月1日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi there,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

New phone

Just been into the vodaphone shop in fareham and was served by Jake . He was very helpful and courteous and sorted out everything I needed to know about my new phone .

2024年7月30日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Easy and friendly service.

2024年7月16日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Dave,

We love to hear it! Thanks for your 5 stars.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Charlie was very helpful and…

Charlie was very helpful and knowledgeable.

2024年7月8日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Rebecca,

Thanks for the lovely review and fantastic support for Charlie.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was great

Alex was great, made everything really easy, best upgrade process I’ve had

2024年7月6日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Jimi


Jimi, was very helpful and very knowledgeable.
Totally pleased with our purchase today.
Thank you.

2024年7月2日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Thanks for your review Christopher. It's great to hear Jimi took the time to explain everything for you and you're so happy with your purchase.
Thanks, The Vodafone Social Media Team

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