Vodafone UK - Fareham レビュー 

165
TrustScore 5段階評価の5

4.9

Unit 59 , 30 Westbury Mall, PO16 0PD Fareham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Jono quickly sorted the issue with my phone and then save me money with the airtime plan renewal. Thank you. Fantastic service and great knowledge.

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5つ星のうち5の評価

I went into Vodafone in Fareham and met a lovely chap named Carl, he was very professional and helping me with my phone contact and getting me the best deal and extremely funny man very pleasant atmos... もっと見る

企業が回答しました

5つ星のうち4の評価

The staff were very helpful and friendly especially Jake who patiently transferred data over to my Mother's new Doro mobile phone. Excellent service which was appreciated and I certainly recommend usi... もっと見る

企業が回答しました

5つ星のうち5の評価

Jake in the vodafone Fareham Branch was extremely helpful in resolving an ongoing situation. I have been trying to cancel sim I haven't used for 8 years. Due to mobility issues I was not able to atten... もっと見る

企業が回答しました


企業情報


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  • Unit 59 , 30 Westbury Mall, PO16 0PD, Fareham, 英国

4.9

優良

TrustScore 5段階評価の5

165件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(165)

過去12か月のレビュー数: 42,546

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5つ星のうち5の評価

Very helpful and made you feel your…

Very helpful and made you feel your information was secure

2023年12月16日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Lynda,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Alex was extremely knowledgeable

Alex was extremely knowledgeable, patient and helpful.

2023年12月9日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Karen,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Luke was very helpful and informative

Luke was very helpful and informative, I was able to sort out a new phone where he was kind enough to transfer my data for me. Thank you!

2023年12月8日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Julie,

Thanks for letting us know what an amazing job Luke did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Luke is knowledgeable and has great…

Luke is knowledgeable and has great customer skills. A credit to Vodaphone

2023年12月7日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Anya,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

New phone…

Luke was extremely helpful and patient while my wife and I chose a new phone.

Much obliged,

2023年11月14日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi A. Byrne,

Thanks for the great feedback for Luke. It's really appreciated. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks again, Vodafone Social Media Team

5つ星のうち5の評価

In store assistance

Very helpful and polite assistant ‘Luke’

2023年11月13日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Giacomo,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I came into store looking to upgrade my…

I came into store looking to upgrade my phone. I was greeted by Luke straight away where he spoke to me about some options and we settled on a phone. He was very patient with me and made sure I understood everything as there was a little language barrier between us.

2023年11月12日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Jaroslaw,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Georgina from the Fareham branch was…

Georgina from the Fareham branch was very efficient she explained everything clearly and the process was seemless despite being with the company for only two weeks.

2023年10月24日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi nicola Lincoln,

This is lovely feedback for Georgina. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

First class service

All questions and concerns were expertly and professionally explained and answered by the sales team member- Alex. He was able to advise on my specific needs and didn’t pressure or hurry me into a decision.

2023年10月19日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

Very helpful, unbiased review of phones and prices. Patient with an old dinosaur! Very pleasant service.

2023年10月19日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Christopher. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Phone upgrade Great service for pthe 4th time of using…

Great service for the 4th time of using in the last 10 years. Alex the rep made me feel comfortable and very welcome

2023年10月19日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Simon. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Long time customer of Vodafone and Jimi…

Long time customer of Vodafone and Jimi managed to help get all my stuff transferred from my old phone to my new one without any problems.

2023年10月16日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi James,

Thanks for your review for Jimi. We appreciate your support.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Amazing service

The service from John was outstanding. His patience and professionalism definitely makes him an asset to the store.

We had to sort out our addresses which was proving difficult but John sorted it out for us and at the same time being amazing with our young children

2023年9月24日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

John at Vodafone. Fareham

Excellent service from John. Very patient with us. Everything fully explained. A breath of fresh air in today's no time for anything climate. Thank you.

2023年9月15日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Lesley. Thank you for your review for John. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

A very help for ul assistant couldn't…

A very help for ul assistant couldn't have been more patient most pleased with his help and advise.well done John.

2023年9月15日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Neville. Thank you for your review for John. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

John and Alex have been very kind and…

John and Alex have been very kind and helpful high recommendated ferham store

2023年9月14日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Luljeta. Thank you for your review for John and Alex. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Warm welcome

I was greeted warmly as soon as I stepped into the store. Jimmi, the manager spent time explaining all my options for a phone & contact
I was clueless so really appreciated the time he spent with me
He's an absolute credit to your business!

2023年9月11日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Julia,


This is a great review for Jimmi. I’m glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

I was unable to pair my hearing aids to…

I was unable to pair my hearing aids to my phone. I came in to the Fareham Vodafone shop and saw Alex. He was extremely helpful and proved himself very knowledgeable and solved the very frustrating problem. I would highly recommend the shop and especially Alex.

2023年9月11日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Judith,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Customer service.

Kai was insanely helpful. Literally did everything I needed and wanted. I got a good price and new phone. He talked me through EVERYTHING and I am a huge technophobe.

2023年9月1日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hi Beth. Thank you for your review for Kai. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very open and honest help

2023年8月29日
自発的なレビュー
Vodafone UK - Fareham ロゴ

Vodafone UK - Fareham からの回答

Hey Robbie,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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