Vodafone UK - Farnham レビュー 

173
TrustScore 5段階評価の5

4.9

32 The Borough, GU9 7NJ Farnham, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Visited Farnham Vodafone a number of times over the last 10 years. Seen various different staff members and every one has been helpful, friendly and knowledgeable. They have explained things, found s... もっと見る

企業が回答しました

5つ星のうち5の評価

Visit to vodafone There are no words to express my appreciation of Nicky at Farnham Vodafone. She completely calmed me down after a very stressful time in Italy and sorted all my problems out within... もっと見る

企業が回答しました

5つ星のうち5の評価

This was the most awesome experience EVER. Darren at the Farnham branch spent ages helping me get my e-sim sorted for me, he was thoroughly helpful, patient and friendly throughout the 30-40 or so min... もっと見る

企業が回答しました

5つ星のうち5の評価

Nikki, who served us was excellent. She made every effort to ensure our needs were met and she was mindful of getting the best deal. She answered all our queries whilst updating other customers who we... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

173件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(173)

過去12か月のレビュー数: 41,878

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Nikki and paul were amazing to deal…

Nikki and paul were amazing to deal with, I look forward to moving 2x contracts across from EE.

2025年2月3日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi there,

We appreciate your positive feedback for Nikki and Paul. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

We can't wait to have you on board! Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service in Farnham from…

Fantastic service in Farnham from Nikki!!

2025年1月17日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Really helpful!

They are very friendly and helpful in the shop. We asked lots of questions and they answered them in an uncomplicated way.
I’d definitely go back again if I needed help with my phone.

2024年12月30日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi Steve. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great knowledge

Great knowledge, helped me a lot in choosing the correct phone and plan for my needs, especially Paul.

2024年12月30日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi Dan. Thank you for your review for Paul and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Staff are highly knowledgeable about…

Staff are highly knowledgeable about the products on offer and were very helpful helping me understand my problem. Paul made sure I was happy, I'll definitely be returning.

2024年12月29日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi John. Thank you for your review for Paul and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Staff are always really helpful when…

Staff are always really helpful when I've had a problem with my phone. Great knowledge especially paul.
Great service

2024年12月30日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi Natalie. Thank you for your review for the team. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Dan was absolutely amazing

Dan was absolutely amazing. I thought my case would be complicated, but he made it nice, easy, and smooth ! As it was my third visit here at the store, I can say that all the staff are very helpful!

2024年12月12日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi Monika,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

From the moment I walked in the store…

From the moment I walked in the store door the team were welcoming and engaging. I was worried about the swap over from one phone to another but nothing was too much trouble. Paul took control and transferred everything from my old phone to the new one. Also making sure I went away with the correct chargers. I would not hesitate in coming back or recommending the Farnham Team.

Thank you

2024年12月2日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey John, Thanks for your aweome feedback. It sounds like Paul did a fantastic job making your upgrade as smooth as possible. Hope you're loving your new phone.
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Dan was excellent

2024年11月30日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Vodaphone store -Farnham

Excellent service, most friendly and helpful from Adam!

Adam's friendly advice and assistance in Vodafone's store at Farnham really helped with my mobile .I am not comfortable with IT and technical stuff so really appreciated Adam's very patient and practical help

2024年11月21日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi Anthony,

Thanks for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great service from the farnham store!

Great service from the farnham store!

2024年10月26日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Thank you for your review Ellie. It's always good to read such complimentary feedback.
Thanks again, The Vodafone Social Media Team

5つ星のうち5の評価

Lovely store helpful staff.

Lovely store helpful staff.

2024年10月19日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi Alex,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Extremely helpful amd worth coming in store!

The lady who helped us, Nicola, was very experienced and friendly. Helped us find a solution really quickly and managed to save me £6 a month off my current deal with Vodafone. Excellent service and well worth visiting instore.

2024年10月2日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hi John,

This is lovely feedback for Nicola. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

amazing

Nikki was really kind and patient she explained everything with a friendly smile

2024年9月20日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Dimitra,

Thanks for the feedback and support for Nikki, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Good service

2024年9月16日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hello, Alan,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helped my problem.

2024年8月22日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hello,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Fantastic service from both Nicki & team

Fantastic service from both Nicki and Adam to find the right deals (for 3 phones) for us.

This was a return visit having received a great service 2 years ago from Nicki when we first took out our contracts.

Many thanks
Andrew

2024年8月16日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Andrew,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Nikki and Adam excellent

Nikki and Adam were absolutely phenomenal and went above and beyond to help us staying late on a Friday evening to make sure we got exactly what we needed.

2024年8月16日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Sophie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Following a WhatsApp chat with a number…

Following a WhatsApp chat with a number of neighbours in Southeast Farnham, it is their universal experience of unacceptably poor reception using Vodafone over a long period of time.

2024年8月1日
自発的なレビュー
Vodafone UK - Farnham ロゴ

Vodafone UK - Farnham からの回答

Hey Alan,

I know how frustrating signal and connection issues can be. If you pop your postcode into the Network Status Checker here: https://vodafone.uk/330ItxS you'll be able to see if there are any issues, outages or maintenance works in an area that could be impacting your service.

Maintenance will be highlighted by a screwdriver symbol. You can click on this and it will tell you if there is an expected end time for the work.
Network Issues and outages have a yellow triangle which you can click and sign up for updates.

You can also see the expected speeds you can achieve in any postcode. If you are getting very low speeds, or your signal is worse than the checker suggests and there are no issues in the area, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY so we can look into this for you.

Thanks,
Vodafone Social Media Team

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報