Vodafone UK - Felixstowe レビュー 

111
TrustScore 5段階評価の5

4.9

70 Hamilton Rd, IP11 7AF Felixstowe, GB


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5つ星のうち5の評価

Jack has been very helpful & very friendly & made me very welcome, he has given excellent customer service & everything is always explained very well. I always come to this Vodaphone shop because of b... もっと見る

5つ星のうち5の評価

What a pleasant visit to the Vodafone shop in felixstow 😊 Michael and Cole were so efficient in helping me choose a deal that was best for my usage and my pocket😊 They went out of their way in t... もっと見る

企業が回答しました

5つ星のうち5の評価

I was looking for a competitive deal for my phone and broadband. I initially spoke to Charlie who gave me clear information on the best package available. I went back the following day where Michael s... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent experience in Vodaphone shop at Felixstowe. Everything was explained so we could understand, without being patronising. Cole was very professional in his dealings with us, and seemed to... もっと見る

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企業情報


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  • 70 Hamilton Rd, IP11 7AF, Felixstowe, 英国

4.9

優良

TrustScore 5段階評価の5

111件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(111)

過去12か月のレビュー数: 40,120

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Thanks to the team at Vodafone Ipswich

Thanks to the team at Vodafone Ipswich. Very helpful and patience

Thanks to Jay - top man

2024年6月22日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi. Thank you for your review for Jay and the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I brought a iPhone 15 pro was served by…

I brought a iPhone 15 pro was served by Michael great service from Michael

2024年6月18日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Marie,

Thanks for your 5-star review for Mark. We appreciate this feedback. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Very helpful and friendly

Very helpful and friendly, could ask questions if I wasn't sure and they explained it to me

2024年5月22日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Jennifer,

This is a great review for our Felixstowe store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Michael was the store advisor who…

Michael was the store advisor who assisted me. He was friendly, courteous and very helpful. Nothing was too much trouble for him. He explained everything and set me up with a new 2 year contract. He is certainly a great ambassador for Vodafone. Its really good to be able to visit a store and speak to someone in person.

2024年4月26日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from them every time I go…

Great service from them every time I go in the shop

2024年4月20日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Phil,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Pleasant, helpful and efficient

My daughter lost her SIM card on holiday so went into the Felixstowe shop to find out about a replacement. They were very helpful, polite and efficient. They sorted it all out and put the new card in. All sorted within about ten minutes.

2024年4月18日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Julie,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Mikey talked me through best…

Mikey talked me through best purchase.ordered phone it and set it all up.a fantsstic brilliant A1 experience.

2024年4月8日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi. Thank you for your review for Mikey. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

5 stars for Michael who was receptive…

5 stars for Michael who was receptive to my needs and offered a fast and efficient service in the shop today. Thank you!

2024年4月6日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Ama,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpfull

2024年3月22日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Best ever mobile buying experience

What a pleasant visit to the Vodafone shop in felixstow 😊
Michael and Cole were so efficient in helping me choose a deal that was best for my usage and my pocket😊
They went out of their way in trying to find out what my previous network were charging me for🤔,I was mis sold a business sim by o2 which instead of costing £10per month I was being charged over amount this every month,January I was charged £96.88😡
Michael and Cole gave me more help in 1 hour than o2 has given in 3 weeks.

2024年3月15日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Linda. Thank you for your review for Michael and Cole. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Broadband

Knowledgeable assistant. Solved the problem I was having efficiently

2024年3月2日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Mark. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

General Enquiries about my new phone

Very good service here at Vodafone Felixstowe today. A very kind young man called Charlie helped me with my new phone.

2024年2月10日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Gill,

Thank you for your great review. We're really glad Charlie managed to help you.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Michael was brilliant

Michael was brilliant - sorted everything and saved me money!

2024年2月2日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hey Adam,

Thanks for the lovely review and fantastic support for Michael.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

After walking into shop Cole was…

After walking into shop Cole was extremely helpful and helped me resolve my watch issue

2024年1月27日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Chris,

Thank you for reviewing ad sharing this feedback for Cole.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Michael (I think that was his name) was…

Michael (I think that was his name) was great. Helped me to upgrade my package and answered my questions.

2024年1月22日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Una,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Big thanks to Michael

Big thanks to Michael, he was very helpful, friendly and helped to find a better deal.

2024年1月18日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service from Vodafone Felixstowe…

Great service from Vodafone Felixstowe yesterday, thank you to Cole for sorting out the transfer of data from my very broken old phone to the new one! Highly recommend this store if you need an upgrade or help with your phone and you prefer to visit a store rather than go online.

2024年1月5日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hey Michelle,

I'm glad that Cole was able to get everything sorted for you and we appreciate the support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service in Felixstowe

Great customer service by both Charlie & Cole. Charlie sold me the phone offering me different options while Cole transferred my data while Charlie dealt with another customer. They both answered all my questions in a way I could understand & allowed me to make my own choices. Very pleased.

2024年1月6日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Andrew. Thank you for your review for Charlie and Cole. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Michael has been really helpful.

2024年1月2日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hey Lindsey,

Thank you for taking the time to review. It's great to hear your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Great customer service at Felixstowe

I have just seen Cole at the Vodafone shop in Felixstowe.He was fantastic and sorted out an issue from transferring from pay as you go to pay monthly.I would recommend him to anyone, he was very patient and extremely helpful.Thank you Cole!

2023年12月14日
自発的なレビュー
Vodafone UK - Felixstowe ロゴ

Vodafone UK - Felixstowe からの回答

Hi Andrew,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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