Vodafone UK - Glenrothes レビュー 

138
TrustScore 5段階評価の5

4.9

29 Lyon Way, KY7 5NN Glenrothes, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

A great relaxed service with Declan. He patiently explained my options and even helped me with a software issue!

5つ星のうち5の評価

Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.

企業が回答しました

5つ星のうち5の評価

Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all... もっと見る

企業が回答しました

5つ星のうち5の評価

I had a fantastic experience at Glenrothes Vodafone. Lee assisted me with finding the right Tablet for my wife. He showed me all the options, services and payments to assist me in making the decisi... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Glenrothes について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 29 Lyon Way, KY7 5NN, Glenrothes, 英国

4.9

優良

TrustScore 5段階評価の5

138件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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4.9

すべてのレビュー

(138)

過去12か月のレビュー数: 40,120

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service, friendly and professional

I had a fantastic experience at Glenrothes Vodafone. Lee assisted me with finding the right Tablet for my wife. He showed me all the options, services and payments to assist me in making the decision that fit our budget and our needs.
We also had my wife's father with us. Lee again assisted my father in law in choosing a phone that meets his needs and not to confusing. Lee took the time to explain everything so my father in law understood everything. Lee's patience, friendly attitude and professionalism has made our experience fantastic. Thank you so much.

2026年2月19日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey Tracy,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lee at the Glenrothes store was…

Lee at the Glenrothes store was extremely helpful today. Set up my elderly father’s phone and made it all very easy. Very friendly and approachable

2026年2月14日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey Helen,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Phone upgrade…

I recently upgraded my phone and the staff were so helpful and friendly. Would definitely recommend.

2026年1月30日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Matt was so friendly and helpful

Matt was so friendly and helpful. He made the whole process easy and made sure everything was working before I left the store. Highly recommend.

2026年2月12日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey Lynn,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Helpful

Helpful, friendly and efficient.

2026年1月23日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey Mhairi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Lee provides an excellent service

Lee provides an excellent service, so friendly and informative. Would highly recommend going into Vodafone Glenrothes.

2026年1月21日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey Flossie,

Thanks for the lovely review and fantastic support for Lee.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Matt helped me with a new phone and…

Matt helped me with a new phone and tablet and got it all set up.
Great pricing and got me discounts to keep me within budget

2026年1月5日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great experience quick and efficient…

Great experience quick and efficient service by Dylan

2025年12月6日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey Michael,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had the most seamless appointment with…

Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all round. It’s amazing to give such great customer service. Matt thank you so much & extended gratitude to Lee & Dylan . Kind regards Dr Alastair

2025年12月4日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey Alastair,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful staff

2025年12月3日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey Audrey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came into store for upgrade for a…

Came into store for upgrade for a better deal and Matt was able to do just that.
Will use this store again for next upgrades.

2025年11月7日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Staff very friendly and helpful and…

Staff very friendly and helpful and always go qbove a d beyond

2025年11月6日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

After numerous issues with O2

After numerous issues with O2, I decided to change my mobile provider. I decided to go to Vodaphone and so glad I did. Lee in the Glenrothes shop was very knowledgeable and helpful. He listened to my needs and gave me options that suited them. He explained everything I needed to know and the support was amazing, especially when I needed help the next day. Nothing was too much trouble and everyone in store were excellent. Highly recommended.

2025年11月2日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hi. We're happy to hear that you had a positive experience in our Glenrothes shop. We appreciate the feedback regarding the support you received. It's great to know the team was helpful and knowledgeable. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent service

2025年10月6日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey Kay,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Always a 10/10 in this store

Always a 10/10 in this store. All staff 100% helpful. Go above and beyond.

Vodafone customer service - up there with the best!

2025年10月3日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Sarah was excellent,very knowledgeable…

Sarah was excellent,very knowledgeable and very helpful,as are all the staff in Glenrothes

2025年9月29日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Rebecca made our visit ideal

Rebecca made our visit ideal, sortwd old contracts and also got my son a new phone.
Very much appreciated
Thank you

2025年9月27日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

Hey Andrew,

Thanks for the lovely review and fantastic support for Rebecca.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Well done to Rebecca at kingdom centre …

I popped into the store at Glenrothes today .
Rebecca greeted me with a big smile and asked if she could help me .

I explained I needed to find out when I was out of contract , and info on obtaining a new phone .

Rebecca spent loads time going through lots varies options available . Paying attention to what I wanted and needed . Not what they thought I would like !

I came away with new updated sim only just now and holding off to Black Friday sales to purchase a new phone .

Rebecca was very informative , not pushy .

The store was nice and clean and other staff member guy made me feel valued as a customer .

That’s why I keep returning as does my family members to this particular store .

Although it’s usually the manager Dan who also has a great ethos on customer care and it’s rubbed onto his employees. Well done guys

2025年9月15日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great customer service

We had a brilliant experience and everything was explained clearly to us so we knew exactly what we were getting and what we were paying for - highly recommend Dylan

2025年9月6日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

We're happy to hear that you had a brilliant experience! It's great to know you felt confident in your decisions. Thank you for your recommendation.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Wouldn’t attend any other store

Wouldn’t attend any other store, all staff in glenrothes are super and couldn’t be more friendly, welcoming and helpful

2025年9月5日
自発的なレビュー
Vodafone UK - Glenrothes ロゴ

Vodafone UK - Glenrothes からの回答

We're happy to hear that you had such a positive experience in our Glenrothes store. It's great to know that our team made you feel so welcome and assisted you well.

Thanks,
Vodafone Social Media Team

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