A great relaxed service with Declan. He patiently explained my options and even helped me with a software issue!
企業が回答しました
所在地
所在地を変更29 Lyon Way, KY7 5NN Glenrothes, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Outstanding customer service today when I had a technical problem with my phone.Sorry I did not catch the adviser's name.He identified and fixed the issue straight away.Very helpful and polite.
企業が回答しました
Had the most seamless appointment with Matt this afternoon to set up the transfer of old to new apple phones. True Professional and passionate about his role. Thank you for helping me. Five stars all... もっと見る
企業が回答しました
I had a fantastic experience at Glenrothes Vodafone. Lee assisted me with finding the right Tablet for my wife. He showed me all the options, services and payments to assist me in making the decisi... もっと見る
企業が回答しました
企業情報
Vodafone UK - Glenrothes について
当該企業による記述
連絡先
29 Lyon Way, KY7 5NN, Glenrothes, 英国
4.9
優良
139件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Vodafone UK - Glenrothes からの回答
Thanks for your review. We're happy to hear that you consistently receive excellent service from us.
Vodafone Social Media Team
I had an issue with billing for my…
I had an issue with billing for my mobile contract and was rather stressed. Sarah immediately identified the issue and resolved it, all while discussing options for a new tariff with my upgrade next year.
2025年9月1日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Dylan was fantastic couldn’t have asked…
Dylan was fantastic couldn’t have asked for a better experience in store, Glenrothes Store has amazing staff and felt very welcome
2025年8月14日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Jacqueline,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lee from the Glenrothes team was very…
Lee from the Glenrothes team was very informative and helpful whilst I was in today looking for a new phone. Wouldn't hesitate going to Lee for advice. Great customer service.
2025年8月5日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Karen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service in store
Great service in store, would visit again and recommend to family and friends
Thank you
2025年8月4日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Sims,
I'm glad to hear that the store agents were able to help. Thank you for the wonderful review and the fantastic support for team.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New phone and Facebook issue
Came in about a Facebook issue and Dan advised me what to do but also set me up with a new device as I had a trade in offer available on my account, thanks
2025年7月13日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Mrs Kierszten,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely brilliant service
Absolutely brilliant service. Very helpful and answered all our questions. Would definitely recommend this store. Dan was fantastic.
2025年7月13日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Scott,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very efficient
Very efficient, helpful and sorted all of my worries Dan the manager , was who I dealt with and I will come back to this shop with no hesitation whatsoever and an absolute pleasure of an experience
2025年7月4日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Gaye,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fix Google account
Went in to help merge my Google account with my phone and tablet and Dan fixed it without a fuss
2025年6月10日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hi Isabella.
We're happy to hear that we were able to merge your Google account with your phone and tablet without any trouble.
Thank you for sharing your positive experience,
Vodafone Social Media Team
New customer
Amazing environment and supportive as I came in to help a friend with the broadband and Dan helped sort this out and a SIM deal to take us away from pay as you go as we was paying too much for this too
2025年6月9日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Angela,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Setting upy new device
Amazing service with help setting up my new phone.
Cheers Dan
2025年6月5日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
We're happy to hear that you had an amazing experience, and we appreciate you taking the time to leave us this great review.
Thanks,
Vodafone Social Media Team
Vodafone UK - Glenrothes からの回答
Hey Alison,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in with a friend to help them with…
Came in with a friend to help them with their account and got speaking to Dylan about my broadband and mobile and moved over to Vodafone from O2 and saved some money.
Dylan was amazing couldn't be happier, thank you so much
2025年5月8日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Bruce
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Dylan in the Glenrothes…
Thank you Dylan in the Glenrothes Store, service was fantastic, got the phone I wanted with the plan I wanted couldn't thank Dylan enough
2025年5月8日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Neil,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Store visit.
The staff are friendly as always.lf l'm not sure about a matter they are always patient with me for example one of the young lads Lee is a good example for his colleagues.
2025年5月1日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
VERY GOOD SERVICE
VERY GOOD SERVICE, FROM MICHAEL EX PLAINEDEVERYTHING FOR ME TO UNDERSTANS EXCEPTIONALLY GREAT SERVICE.
2025年5月1日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Janice,
Thanks for the lovely review and fantastic support for Michael. It's always great to read such nice feedback.
.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fantastic experience in Store
Fantastic experience in Store, very thankful to Dylan who helped me get the phone I wanted
2025年4月5日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hi Sheena,
We really appreciate your wonderful review and the amazing support for Dylan.
If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thank you,
Vodafone Social Media Team
Very happy with the service
Very happy with the service, staff are very friendly and helpful.
2025年4月3日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Gregory,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Customer service was absolutely…
Customer service was absolutely outstanding, friendly and extremely helpful. Helped myself and my girlfriend get our new phones. I'll give Dylan 10/10
2025年4月3日
自発的なレビュー
Vodafone UK - Glenrothes からの回答
Hey Ray,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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