I've been a Vodafone customer for 30+ years, & the help I was given by Crys at the Gloucester store reinforces why I've stayed with them. I'd had an issue following a usual phone update, but combin... もっと見る
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所在地
所在地を変更2 Southgate Street, GL1 2DH GLOUCESTER, GB
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Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... もっと見る
企業が回答しました
Kellie helped me sort out WiFi and a new sim card today. She has literally made me day..... My year even!!! She was so kind and friendly and I will recommend to all my friends and family A credit to... もっと見る
企業が回答しました
We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... もっと見る
企業が回答しました
企業情報
Vodafone UK - Gloucester Southgate について
当該企業による記述
連絡先
2 Southgate Street, GL1 2DH, GLOUCESTER, 英国
4.9
優良
528件のレビュー
顧客にレビューを依頼しています
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Personal 'in store' service as it should be!
I've been a Vodafone customer for 30+ years, & the help I was given by Crys at the Gloucester store reinforces why I've stayed with them.
I'd had an issue following a usual phone update, but combined with modifying a Word Doc for 'write enable', it seemed to trigger so many 'pop ups', & displayed continuous virus removal Apps. Being of the 'analogue' era, I was wary of making the issue even worse!
Crys was so helpful, & allayed any fears of malware on my device. Apparently a common problem, which she was able to sort in a couple of minutes, smiling all the time! All was explained after I extracted the problem Word Doc I was modifying.
Chat Bots, AI, is one thing, but the reassurance of speaking 'face to face' with an extremely helpful member of the Vodafone team really made my day.....thanks Crys!
2026年9月16日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Rob,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kellie helped me sort out WiFi and a…
Kellie helped me sort out WiFi and a new sim card today. She has literally made me day..... My year even!!!
She was so kind and friendly and I will recommend to all my friends and family
A credit to Vodafone x
2026年9月15日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Chris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I always love visiting Vodafone…
I always love visiting Vodafone Gloucester, liv is so helpful and kind to an old technophobe like me. She helped me today to set up my new phone alongside of Lal. 10 out of 10
2026年9月2日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Denis,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went into store today to upgrade my…
Went into store today to upgrade my phone, Kellie was so friendly, kind, helpful and informative. Made the process to quick and easy, definitely recommend asking for support/assistance from Kellie.
2026年9月2日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone UK - Gloucester Southgate からの回答
Hey James,
Thanks for the lovely review and fantastic support for Liv.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clementina was very helpful with my…
Clementina was very helpful with my transfer and getting my phone sorted. Great staff!
2026年8月16日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Judy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone UK - Gloucester Southgate からの回答
Hey Helen ,
Thanks for the lovely review and fantastic support for Oliwia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom was very helpful clearing up my…
Tom was very helpful clearing up my phone when it was telling me I had viruses blocking me using it
2026年8月7日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Alan,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kellie was so helpful today when…
Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with Vodaphone. Keep on rocking Kellue! You deserve a pay rise! Susan
2026年8月3日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Susan,
Thanks for the lovely review and fantastic support for Kellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tom (with the beard) was very helpful…
Tom (with the beard) was very helpful with setting up my new phone for me
2026年7月15日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Paul,
Thanks for the lovely review and fantastic support for Tom.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Clem was extremely helpful and patient…
Clem was extremely helpful and patient with us. Great service
2026年7月11日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey,
Thanks for the lovely review and fantastic support for Clem.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served today in Gloucester by Crystal
Served today in Gloucester by Crystal , wonderful service always smiling and quick to help
2026年7月6日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Melissa,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Visited the Vodafone shop this morning
Visited the Vodafone shop this morning, Clementina was very helpful with sorting my new contract out and transferring my data. Would recommend to use Vodafone
2026年7月5日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Billy was really helpful for tge…
Billy was really helpful for tge transfer, quick and easy
2026年7月4日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Andrew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kellie was amazing and helped me with…
Kellie was amazing and helped me with my phone. She was so nice and I loved talking to her
2026年7月2日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Hope,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Kellie was super
2026年7月2日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Mihijo,
Thanks for the lovely review and fantastic support for Kellie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Customer Service From Crystal
I had a great experience at Vodafone Gloucester with a team member called Crystal. She was friendly, patient, and explained everything clearly making the process easy to understand. Overall I am very happy with the support I recieved and highly recommend Vodafone based on this experience.
2026年6月17日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Taya,
Thanks for the lovely review and fantastic support for Crystal.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kellie was very easy to talk to and…
Kellie was very easy to talk to and helped the upgrading process very easy.
2026年6月12日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Matt,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Thanks Kellie for your help today
Thanks Kellie for your help today, very friendly and professional service
2026年6月12日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Lucy,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kellie was very helpful and clear and…
Kellie was very helpful and clear and got me a deal I was very happy with
2026年6月12日
自発的なレビュー
Vodafone UK - Gloucester Southgate からの回答
Hey Stephen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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