Vodafone UK - Gloucester Southgate レビュー 

524
TrustScore 5段階評価の5

4.9

2 Southgate Street, GL1 2DH GLOUCESTER, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Kellie was so helpful today when sorting my new mobile out. I can’t recommend her enough! Always approachable, friendly and really supportive! I have visited Kellie several times since I’ve been with... もっと見る

企業が回答しました

5つ星のうち5の評価

Both Billy and new staff member Dan were excellent with myself and my parents over the weekend in helping sign my parents up to Vodafone Broadband. They talked us through everything and even found bet... もっと見る

企業が回答しました

5つ星のうち5の評価

We visited the Gloucester branch on the 11.06.2025 in search of upgrading and adding an additional contract. However there were some obstacles that made it difficult. Kelly went above and beyond to he... もっと見る

企業が回答しました

5つ星のうち5の評価

Kellie was absolutely amazing and has been so helpful every time I’ve come into store. I had come into to ask about my Spotify subscription and ended up with two great deals for my current sim and b... もっと見る

企業が回答しました


企業情報

  1. 移動体通信事業者
  2. 携帯電話販売店
  3. インターネット プロバイダー
  4. 電話・インターネット サービス
  5. テレコミュニケーション サービス プロバイダー

Vodafone UK - Gloucester Southgate について

当該企業による記述

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

連絡先

  • 2 Southgate Street, GL1 2DH, GLOUCESTER, 英国

4.9

優良

TrustScore 5段階評価の5

524件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(524)

過去12か月のレビュー数: 39,680

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Kellie was friendly and knowledgable…

Kellie was friendly and knowledgable helping me to find a cost efficient price plan for me and my daughter

2025年12月3日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hey Natasha,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Came in with a broken phone and viki…

Came in with a broken phone and viki was very lovely and sorted out a new phone for me - great service

2025年12月2日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hey Lorraine,

Thanks for the lovely review and fantastic support for Viki.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Zaid and Billy got everything sorted on…

Zaid and Billy got everything sorted on my non grandad phone. And Kelly had great service when I ordered them.

2025年12月1日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hi Gary,

Thank you so much for your wonderful review and the amazing support you’ve shown for Zaid and Billy—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Ikran was very helpful i would…

Ikran was very helpful i would recommend.

2025年11月30日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hey Mahdi,

Thanks for the lovely review and fantastic support for Ikran.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち2の評価

Invalid 12 digit number.

Work 5 day week. If weather OK will visit Southgate Street shop first thing Saturday morning. Can't get signal for your face book chat. Have recielt. Paid via debit. Have code number etc. Will take mobile in as well. Thanks for your help. Jonathan. If you can let this shop know I may be coming and the reason why.

2025年11月30日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hi Jms,

We’re truly sorry to hear about your experience and completely understand your frustration. It’s deeply concerning that you’ve had to go through this. This is certainly not the level of service or accountability we strive to uphold.

If you would like this to be raised as an official complaint, and you have already spoken to the relevant Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah or via Instagram at https://ig.me/m/vodafone

Thanks
Vodafone Social Media Team

5つ星のうち5の評価

Brilliant

Zaid has been exceptionally helpful with trading up to a new phone thank you.

2025年11月26日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hey Debra,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Had a very inviting welcome with staff…

Had a very inviting welcome with staff willing to help with a smile
Especially Crystal

2025年11月21日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hey Dale,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I went to Vodafone Gloucester store…

I went to Vodafone Gloucester store yesterday, I was assisted by Anthony he was absolutely brilliant 🤩 very helpful while upgrading my phone. He spent a lot of time giving the best options and deals that would suit my needs. Anthony was very professional he has set a very good example of Vodafone’s customer service overall a very good experience. Would highly recommend Anthony!

2025年11月15日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Got my phone upgraded for a great price…

Got my phone upgraded for a great price - viki and liv were very helpful

2025年11月11日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your feedback with us. Thank you for your lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Kellie was very helpful and we always…

Kellie was very helpful and we always wait for her…. Very friendly x

2025年11月10日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hi. We're happy to hear that you find our team member helpful and friendly. We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Soheila at Vodafone Gloucester was very…

Soheila at Vodafone Gloucester was very helpful, sorted me out quick with a new phone and a great deal

2025年11月8日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hi. We're happy to hear that you had a great experience and appreciate the fantastic support for our team. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Wonderful service

Wonderful service - Vicki was so helpful

2025年11月7日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Great service

Great service - moving over from o2 and Viki was so lovely and efficient- great store

2025年11月7日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Kellie was absolutely brilliant

Kellie was absolutely brilliant! Very helpful and friendly, made my experience with Vodafone a breeze and will definitely return!

2025年11月4日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Served by Kellie today

Served by Kellie today. Needed an upgrade on my current phone/contract. Absolutely amazing service, got me the best deal. Very friendly, great conversation. Overall such a warm and comforting experience! Walking away a very happy Vodofone customer!

2025年11月4日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Kellie was absolutely amazing and has…

Kellie was absolutely amazing and has been so helpful every time I’ve come into store.
I had come into to ask about my Spotify subscription and ended up with two great deals for my current sim and broadband which I was looking to change.
She was friendly,approachable and very knowledgable!!

2025年11月3日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hi. We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was helpful, friendly, and knowledgeable while assisting you with your subscription and new deals. We appreciate your feedback! If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kellie is very cheerful and I always…

Kellie is very cheerful and I always ask for her when I come in. She sorted me with a new phone and plan

2025年10月8日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Crystals great service

I visited the store to upgrade mine and my father’s cell phone and Crystal was excellent,so friendly and so patient !
Thank you Crystal for the great service !

2025年10月3日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hey Amy
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち1の評価

Useless service

Contacted Vodafone customer services on many occasions due to signal, and broadband issues. Fixed issues for a while and then issues reappear. I'm so upset and frustrated with not having wifi or signal. I have disabilities and need to be constantly connected. Promises to fix, promise to reimburse me, promise this won't happy again. Awful service!

2025年10月3日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hey Ruth,


I apologize for the issues you've been experiencing with services. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the teams by calling 191 or 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Kellie was very friendly… fantastic…

Kellie was very friendly… fantastic service

2025年9月29日
自発的なレビュー
Vodafone UK - Gloucester Southgate ロゴ

Vodafone UK - Gloucester Southgate からの回答

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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