Vodafone UK - Gosport レビュー 

159
TrustScore 5段階評価の5

4.9

94 High Street, PO12 1DS Gosport, GB


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レビュアーのコメントを見てみましょう

5つ星のうち4の評価

Good phone reception what I was not getting when with 02 as my phone kept cutting out, going robotic and putting calls straight to my voicemail and the phone not ringing so I got on line after googlin... もっと見る

企業が回答しました

5つ星のうち5の評価

We were passing on our way back to catch the ferry and go home to Southsea. On our list of things to do was go to the portmouth Vodafone. Honestly we are so grateful we came i to your store the help a... もっと見る

企業が回答しました

5つ星のうち5の評価

Brilliant Carl as he help me as was totally confused regarding package- he was so reassuring, I left the branch feeling relieved but also very happy and relaxed with the service I received from him S... もっと見る

企業が回答しました

5つ星のうち5の評価

Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even... もっと見る

企業が回答しました


4.9

優良

TrustScore 5段階評価の5

159件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(159)

過去12か月のレビュー数: 40,576

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5つ星のうち5の評価

Saved money and made me happy

Saved money and made me happy, thank you Francesco

2024年11月26日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hello, Ada,

Thanks for the feedback and support, we really appreciate it!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Excellent

Francesco did an excellent job

2024年11月23日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

5つ星のうち5の評価

Francesco was the most helpful…

Francesco was the most helpful technician I have come across. He explained everything very carefully. I'm over 80 and was so impressed with his knowledge and patience. Such a lovely young man!

2024年11月12日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Janet,

This is amazing feedback for Francesco. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

Nick couldn't have been more helpful

Nick couldn't have been more helpful. He wasn't making any money or commission from me but he took a lot of time to resolve my issue. Couldn't recommend him enough.

2024年10月26日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hey Mark, It's great to see Nick took care of everything for you today 😊
Thanks for your feedback, The Vodafone Social Media team

5つ星のうち5の評価

Francesco has made updating our phones…

Francesco has made updating our phones a good experience.

2024年10月25日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Jacquie,

Thanks for your review for Francesco. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

5つ星のうち5の評価

The staffs are so friendly with the…

The staffs are so friendly with the customers I really liked the service 😊

2024年10月19日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Vikram,

Thank you for taking the time to leave us a 5 star review! We're happy you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

5つ星のうち5の評価

Easy and fast service.

Easy and fast service.. thank you

2024年10月3日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi there,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

5つ星のうち5の評価

Went into shop with my father in laws…

Went into shop with my father in laws phone which hed managed to lock himself out of it Fran and Nick were both so helpful in factory resetting it. When I asked how much they refused payment they even refused a coffee, when ever I have a problem with my phone or my account these guys always go above and beyond....Thanks guys

2024年9月28日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hello,

Thanks for letting us know what an amazing job Fran and Nick did at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Great service and very helpful

Great service and very helpful, good customer experience

2024年9月28日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Franc was awesome and lonnie has the…

Franc was awesome and lonnie has the patience of a saint as there was a really rude customer in at the time and he handled it very professionally

2024年9月16日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hello, Kelly,

Thanks for letting us know what an amazing job Franc and did Lonnie at getting everything sorted for you!

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Francesco was a big help

Francesco was a big help. Have problems at vodafone everytime but this time everything went smooth.

2024年8月28日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Donmar,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Very helpful young man

Very helpful young man

2024年8月28日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Julie,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

Very helpful

Very helpful

2024年8月13日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Molly. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Everything went great

Everything went great with getting my new phone, thank you

2024年7月31日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Katrina,

Thanks for taking your time to leave this feedback for our Gosport store. If you ever need any further help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

5つ星のうち5の評価

Upgrade

Very straightforward with helpful staff

2024年7月26日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Jenny. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

Friendly

Nick has explained everything very thoroughly, very friendly and made the whole process easy to understand

2024年7月10日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Thanks for your review Jenny. It's great to hear Nick took the time to explain everything for you.
Thanks, The Vodafone Social Media Team

5つ星のうち5の評価

Totally delighted with the service I…

Totally delighted with the service I received at my Gosport branch,the manager was very helpful and took time sorting my new contract, staff from Reading branch should take note as the service at Reading is totally disgusting having spent 3 visits and 4 plus hours sorting what should of been a easy process,no one there wanted to help at all!! Well dune Gosport branch! 😊

2024年6月11日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Mark,

Thanks for taking the time to write a review, we appreciate all of your feedback. It's great to see our Gosport team were able to turn this around! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

5つ星のうち5の評価

A reasonably painless operation to…

A reasonably painless operation to upgrade handset and data transfer. All completed in 2 hours.

2024年6月10日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Gerry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

5つ星のうち5の評価

I found my visit very interesting

I found my visit very interesting and everything was explained clearly

2024年6月9日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Doreen,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

5つ星のうち5の評価

Very helpful and knowledgeable

Very helpful and knowledgeable

2024年6月4日
自発的なレビュー
Vodafone UK - Gosport ロゴ

Vodafone UK - Gosport からの回答

Hi Ian. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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